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Outage and incident data over the last 30 days for UKGHRSD.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Analytics | Active |
API | Active |
Robotic Process Automation (RPA) | Active |
SFTP | Active |
Staging | Active |
Third Party Component | Active |
Document manager | Active |
Document Manager Core | Active |
Employee Vault | Active |
eSignature | Active |
Smart Document Generation | Active |
People Assist | Active |
Digital Process Manager | Active |
Knowledge Base | Active |
Request Manager | Active |
View the latest incidents for UKGHRSD and check for official updates:
Description: Due to a technical error during a configuration change of the Smart Document Generation application, the document generation feature was unavailable between 2024-04-23 15:48 UTC and 2024-04-24 08:20 UTC on the staging environment for our customers hosted in Europe. // Suite à une erreur technique lors d'un changement de configuration de l'application Smart Document Generation, la fonctionnalité de génération de documents était indisponible entre 2024-04-23 15:48 UTC et 2024-04-24 08:20 UTC sur l'environnement de staging pour nos clients hébergés en Europe.
Status: Resolved
Impact: None | Started At: April 23, 2024, 1:30 p.m.
Description: We have not observed any side effects since the problem was resolved. This incident is considered closed. We apologize for any inconvenience caused. // Nous n’avons constaté aucun effet de bord depuis la résolution du problème. Cet incident est considéré comme terminé. Nous vous prions de nous excuser pour la gêne occasionnée.
Status: Resolved
Impact: Critical | Started At: April 18, 2024, 1:11 p.m.
Description: (North American customers hosted on our Atlanta servers only) all pending updates have been processed since yesterday 17:30 UTC (19:30 Paris time, 13:30 New York time). The situation is back to normal. This incident is considered over. We apologize for the inconvenience. // (Clients Nord-Américains hébergés sur nos serveurs d'Atlanta uniquement) L'ensemble des mise à jour en attente ont été traités depuis hier 17h30 UTC (19:30 heure de Paris, 13:30 heure de New-York). La situation est de nouveau normale. Cet incident est considéré comme terminé. Nous vous prions de nous excuser pour la gêne occasionnée.
Status: Resolved
Impact: Minor | Started At: April 17, 2024, 2:49 p.m.
Description: The incident has now been resolved and was caused by the application's temporary loss of access to its database between 14:06 and 14:32 UTC (09:06 and 09:32 AM EST). We apologize for any inconvenience caused. // L'incident est à présent résolu et a été provoqué par une perte d'accès temporaire de l'application à sa base de données entre 14:06 et 14:32 UTC (09:06 et 09:32 AM EST). Nous vous prions de nous excuser pour la gêne occasionnée.
Status: Resolved
Impact: Critical | Started At: April 16, 2024, 2:35 p.m.
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: April 15, 2024, 4:55 p.m.
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