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Is there an UKGHRSD outage?

UKGHRSD status: Systems Active

Last checked: 7 minutes ago

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UKGHRSD outages and incidents

Outage and incident data over the last 30 days for UKGHRSD.

There have been 0 outages or incidents for UKGHRSD in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for UKGHRSD

Outlogger tracks the status of these components for Xero:

Analytics Active
API Active
Robotic Process Automation (RPA) Active
SFTP Active
Staging Active
Third Party Component Active
Document Manager Core Active
Employee Vault Active
eSignature Active
Smart Document Generation Active
Digital Process Manager Active
Knowledge Base Active
Request Manager Active
Component Status
Analytics Active
API Active
Robotic Process Automation (RPA) Active
SFTP Active
Staging Active
Third Party Component Active
Active
Document Manager Core Active
Employee Vault Active
eSignature Active
Smart Document Generation Active
Active
Digital Process Manager Active
Knowledge Base Active
Request Manager Active

Latest UKGHRSD outages and incidents.

View the latest incidents for UKGHRSD and check for official updates:

Updates:

  • Time: April 24, 2024, 9:31 a.m.
    Status: Resolved
    Update: Due to a technical error during a configuration change of the Smart Document Generation application, the document generation feature was unavailable between 2024-04-23 15:48 UTC and 2024-04-24 08:20 UTC on the staging environment for our customers hosted in Europe. // Suite à une erreur technique lors d'un changement de configuration de l'application Smart Document Generation, la fonctionnalité de génération de documents était indisponible entre 2024-04-23 15:48 UTC et 2024-04-24 08:20 UTC sur l'environnement de staging pour nos clients hébergés en Europe.

Updates:

  • Time: April 19, 2024, 8:23 a.m.
    Status: Resolved
    Update: We have not observed any side effects since the problem was resolved. This incident is considered closed. We apologize for any inconvenience caused. // Nous n’avons constaté aucun effet de bord depuis la résolution du problème. Cet incident est considéré comme terminé. Nous vous prions de nous excuser pour la gêne occasionnée.
  • Time: April 18, 2024, 4:30 p.m.
    Status: Monitoring
    Update: A fix has been implemented at approximately (16:00 PM UTC 4-18-2024) // Un correctif a été mis en œuvre vers environ (16:00 PM UTC 18-04-2024)
  • Time: April 18, 2024, 1:11 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Request Manager receiving a Bad-Gateway error when trying to access the site. Issue noticed around 11:15 AM UTC 18-04-2024 (13:15 PM Paris time, 7:15 AM Eastern Time) // Nous étudions actuellement un problème avec Request Manager recevant une erreur Bad-Gateway lors de la tentative d'accès au site. Problème remarqué vers 11h15 UTC le 18-04-2024 (13:15 PM Paris time, 7:15 AM Eastern Time)

Updates:

  • Time: April 18, 2024, 8:28 a.m.
    Status: Resolved
    Update: (North American customers hosted on our Atlanta servers only) all pending updates have been processed since yesterday 17:30 UTC (19:30 Paris time, 13:30 New York time). The situation is back to normal. This incident is considered over. We apologize for the inconvenience. // (Clients Nord-Américains hébergés sur nos serveurs d'Atlanta uniquement) L'ensemble des mise à jour en attente ont été traités depuis hier 17h30 UTC (19:30 heure de Paris, 13:30 heure de New-York). La situation est de nouveau normale. Cet incident est considéré comme terminé. Nous vous prions de nous excuser pour la gêne occasionnée.
  • Time: April 17, 2024, 2:49 p.m.
    Status: Monitoring
    Update: (North American customers hosted on our Atlanta servers only) Updates of manager and employee data are currently being slowed downMonday April 15, 19:20 UTC (21:20 Paris time, 15:20 New York time) on the Request Manager and Process Automation applications. We are expecting the queues to clear in the next few hours. // (Clients Nord-Américains hébergés sur nos serveurs d'Atlanta uniquement) L'actualisation des données des gestionnaires et des employés est actuellement ralentie depuis lundi 15 avril 19:20 UTC (21:20 heure de Paris, 15:20 heure de New-York) sur les applications Request Manager et Digital Process Manager. Nous attendons le désengorgement des files d'attente dans les prochaines heures.

Updates:

  • Time: April 16, 2024, 2:56 p.m.
    Status: Resolved
    Update: The incident has now been resolved and was caused by the application's temporary loss of access to its database between 14:06 and 14:32 UTC (09:06 and 09:32 AM EST). We apologize for any inconvenience caused. // L'incident est à présent résolu et a été provoqué par une perte d'accès temporaire de l'application à sa base de données entre 14:06 et 14:32 UTC (09:06 et 09:32 AM EST). Nous vous prions de nous excuser pour la gêne occasionnée.
  • Time: April 16, 2024, 2:35 p.m.
    Status: Investigating
    Update: An incident is currently underway on products in the People Assist line. Our teams are working to resolve it as quickly as possible. // Un incident est en cours sur les produits de la ligne People Assist. Nos équipes sont en cours d'intervention pour le résoudre au plus vite.

Updates:

  • Time: April 16, 2024, 1:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 16, 2024, 12:33 p.m.
    Status: Monitoring
    Update: We have not observed any new anomalies, so we are closing this incident. We apologize for any inconvenience caused. // Nous n'avons pas observé de nouvelle anomalie, nous fermons donc cet incident. Nous vous prions de nous excuser pour la gêne occasionnée.
  • Time: April 15, 2024, 6:59 p.m.
    Status: Monitoring
    Update: A fix has been implemented at approximately: 18:30 PM UTC 15-04-2024. services will be monitored for resolution. // Un correctif a été mis en place et ces environnements restent sous surveillance le temps de confirmer la résolution du problème.
  • Time: April 15, 2024, 4:56 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 15, 2024, 4:55 p.m.
    Status: Identified
    Update: An issue with Digital process manager on the US and Canadian servers has been identified as approximately: 11:25:43 UTC today. // Un problème a été identifié vers 11:25 UTC sur Digital Process Manager dans nos environnements au Canada et aux Etats-Unis.

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Frequently Asked Questions - UKGHRSD

Is there a UKGHRSD outage?
The current status of UKGHRSD is: Systems Active
Where can I find the official status page of UKGHRSD?
The official status page for UKGHRSD is here
How can I get notified if UKGHRSD is down or experiencing an outage?
To get notified of any status changes to UKGHRSD, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of UKGHRSD every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does UKGHRSD do?
This service offers HR, payroll, and workforce management solutions to enhance the work experience and inspire employees.