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Is there an Phenom outage?

Phenom status: Systems Active

Last checked: 7 seconds ago

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Phenom outages and incidents

Outage and incident data over the last 30 days for Phenom.

There have been 5 outages or incidents for Phenom in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Phenom

Outlogger tracks the status of these components for Xero:

Analytics (MX) Active
Analytics (MX)-Staging Active
Analytics (MX)-Staging-US-Z Active
Analytics (MX)-US-Z Active
Chabots (CX) Active
Chabots (CX)-Staging Active
Chabots (CX)-Staging-US-Z Active
Chabots (CX)-US-Z Active
CMS (CX) Active
CMS (CX)-Staging Active
CMS (CX)-Staging-US-Z Active
CMS (CX)-US-Z Active
External career Sites (CX) Active
External career Sites (CX)-Staging Active
External career Sites (CX)-Staging-US-Z Active
External career Sites (CX)-US-Z Active
Hiring Manager (MX) Active
Hiring Manager (MX)-Staging Active
Hiring Manager (MX)-Staging-US-Z Active
Hiring Manager (MX)-US-Z Active
Internal Mobility (EX) Active
Internal Mobility (EX)-Staging Active
Internal Mobility (EX)-Staging-US-Z Active
Internal Mobility (EX)-US-Z Active
Job Feeds Active
Job Feeds-US-Z Active
Phenom corporate website Active
Scheduling-Staging-US-Z Active
Scheduling-US-Z Active
Search Active
Search-Staging Active
Search-Staging-US-Z Active
Search-US-Z Active
User Management (Service Hub) Active
User Management (Service Hub)-Staging Active
User Management (Service Hub)-Staging-US-Z Active
User Management (Service Hub)-US-Z Active
Apply-CA Active
Apply-CR Active
Apply-EU Active
Apply-IN Active
Apply-Staging-CA Active
Apply-Staging-EU Active
Apply-Staging-IN Active
Apply-Staging-US Active
Apply-Staging-US-Z Active
Apply-US Active
Apply-US-Z Active
CRM-CA Active
CRM-CR Active
CRM-EU Active
CRM-IN Active
CRM-Staging-CA Active
CRM-Staging-EU Active
CRM-Staging-IN Active
CRM-Staging-US Active
CRM-Staging-US-Z Active
CRM-US Active
CRM-US-Z Active
Hiring Status-CA Active
Hiring Status-CR Active
Hiring Status-EU Active
Hiring Status-IN Active
Hiring Status-Staging-CA Active
Hiring Status-Staging-EU Active
Hiring Status-Staging-IN Active
Hiring Status-Staging-US Active
Hiring Status-Staging-US-Z Active
Hiring Status-US Active
Hiring Status-US-Z Active
Jobpull-CA Active
Jobpull-CR Active
Jobpull-EU Active
Jobpull-IN Active
Jobpull-Staging-CA Active
Jobpull-Staging-EU Active
Jobpull-Staging-IN Active
Jobpull-Staging-US Active
Jobpull-Staging-US-Z Active
Jobpull-US Active
Jobpull-US-Z Active
Platform-CA Active
Platform-CR Active
Platform-EU Active
Platform-IN Active
Platform-Staging-CA Active
Platform-Staging-EU Active
Platform-Staging-IN Active
Platform-Staging-US Active
Platform-US Active
Platform-Staging-US-Z Active
Platform-US-Z Active
Scheduling-CA Active
Scheduling-CR Active
Scheduling-EU Active
Scheduling-IN Active
Scheduling_US Active
Scheduling-Staging_CA Active
Scheduling-Staging_CR Active
Scheduling-Staging_EU Active
Scheduling-Staging_IN Active
Scheduling-Staging_US Active
Customer Care Portal Active
Phenom Community Active
Phenom Explorer Active
Component Status
Analytics (MX) Active
Analytics (MX)-Staging Active
Analytics (MX)-Staging-US-Z Active
Analytics (MX)-US-Z Active
Chabots (CX) Active
Chabots (CX)-Staging Active
Chabots (CX)-Staging-US-Z Active
Chabots (CX)-US-Z Active
CMS (CX) Active
CMS (CX)-Staging Active
CMS (CX)-Staging-US-Z Active
CMS (CX)-US-Z Active
External career Sites (CX) Active
External career Sites (CX)-Staging Active
External career Sites (CX)-Staging-US-Z Active
External career Sites (CX)-US-Z Active
Hiring Manager (MX) Active
Hiring Manager (MX)-Staging Active
Hiring Manager (MX)-Staging-US-Z Active
Hiring Manager (MX)-US-Z Active
Internal Mobility (EX) Active
Internal Mobility (EX)-Staging Active
Internal Mobility (EX)-Staging-US-Z Active
Internal Mobility (EX)-US-Z Active
Job Feeds Active
Job Feeds-US-Z Active
Phenom corporate website Active
Scheduling-Staging-US-Z Active
Scheduling-US-Z Active
Search Active
Search-Staging Active
Search-Staging-US-Z Active
Search-US-Z Active
User Management (Service Hub) Active
User Management (Service Hub)-Staging Active
User Management (Service Hub)-Staging-US-Z Active
User Management (Service Hub)-US-Z Active
Active
Apply-CA Active
Apply-CR Active
Apply-EU Active
Apply-IN Active
Apply-Staging-CA Active
Apply-Staging-EU Active
Apply-Staging-IN Active
Apply-Staging-US Active
Apply-Staging-US-Z Active
Apply-US Active
Apply-US-Z Active
Active
CRM-CA Active
CRM-CR Active
CRM-EU Active
CRM-IN Active
CRM-Staging-CA Active
CRM-Staging-EU Active
CRM-Staging-IN Active
CRM-Staging-US Active
CRM-Staging-US-Z Active
CRM-US Active
CRM-US-Z Active
Active
Hiring Status-CA Active
Hiring Status-CR Active
Hiring Status-EU Active
Hiring Status-IN Active
Hiring Status-Staging-CA Active
Hiring Status-Staging-EU Active
Hiring Status-Staging-IN Active
Hiring Status-Staging-US Active
Hiring Status-Staging-US-Z Active
Hiring Status-US Active
Hiring Status-US-Z Active
Active
Jobpull-CA Active
Jobpull-CR Active
Jobpull-EU Active
Jobpull-IN Active
Jobpull-Staging-CA Active
Jobpull-Staging-EU Active
Jobpull-Staging-IN Active
Jobpull-Staging-US Active
Jobpull-Staging-US-Z Active
Jobpull-US Active
Jobpull-US-Z Active
Active
Platform-CA Active
Platform-CR Active
Platform-EU Active
Platform-IN Active
Platform-Staging-CA Active
Platform-Staging-EU Active
Platform-Staging-IN Active
Platform-Staging-US Active
Platform-US Active
Active
Platform-Staging-US-Z Active
Platform-US-Z Active
Active
Scheduling-CA Active
Scheduling-CR Active
Scheduling-EU Active
Scheduling-IN Active
Scheduling_US Active
Active
Scheduling-Staging_CA Active
Scheduling-Staging_CR Active
Scheduling-Staging_EU Active
Scheduling-Staging_IN Active
Scheduling-Staging_US Active
Active
Customer Care Portal Active
Phenom Community Active
Phenom Explorer Active

Latest Phenom outages and incidents.

View the latest incidents for Phenom and check for official updates:

Updates:

  • Time: April 10, 2024, 7:21 p.m.
    Status: Resolved
    Update: Phenom has resolved the issue with Intermittent Login and Scheduling Dashboard Disruption in US-Z Production and Staging environments
  • Time: April 10, 2024, 5:59 p.m.
    Status: Identified
    Update: Phenom team is investigating Azure Scheduling Dashboard disruption as well as intermittent login issues. Impact: Some users might not be able to login and/or the Scheduling Dashboard will not load. Our Engineering team is working to identify the cause and is working on getting it fixed. We will keep you posted on the details.

Updates:

  • Time: April 10, 2024, 2:36 a.m.
    Status: Resolved
    Update: Phenom has resolved the issue with Analytics and it's loading as expected without any delays.
  • Time: April 10, 2024, 12:39 a.m.
    Status: Identified
    Update: At this time, most data in Phenom Analytics is loading except the following which are still being worked on: TXM Summary Page --- Job Seekers, Traffic Source (Job Seekers), Employee visits Job Seekers Overview --- visits, job seekers, new job seekers, retention, royalty Phenom is continuing to resolve the remaining KPIs.
  • Time: April 9, 2024, 10:54 p.m.
    Status: Identified
    Update: Our team has identified the issue and is working on getting the resolution in place.
  • Time: April 9, 2024, 9:46 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue, we appreciate your continuous patience.
  • Time: April 9, 2024, 8:45 p.m.
    Status: Investigating
    Update: Phenom is currently investigating intermittent data loading within Phenom Analytics US Region. Users are able to log into Phenom Analytics, but may see data taking a long time to load, or continuously trying to load.

Updates:

  • Time: April 5, 2024, 8:19 p.m.
    Status: Resolved
    Update: Phenom has resolved the issue with CRM STG and it's loading as expected without any delays. Please log a support ticket in case you still see any issues.
  • Time: April 5, 2024, 7:55 p.m.
    Status: Identified
    Update: Phenom team has identified the issue and is working on fixing the Staging environment. We will keep you posted in the next 1 hour.
  • Time: April 5, 2024, 6:51 p.m.
    Status: Investigating
    Update: Due to technical issues, there is an intermittent slowness in CRM STG. Phenom is working on it on priority with the technical team internally and will update you on the progress accordingly.

Updates:

  • Time: April 5, 2024, 8:03 a.m.
    Status: Resolved
    Update: Phenom has resolved the issue US-Z Staging as well and validated that users can access the platform. Please log a support ticket in case you still see any issues.
  • Time: April 5, 2024, 7:43 a.m.
    Status: Identified
    Update: Phenom team fixed the Platform Outage on the US-Z Production environment. The team is working on fixing the Staging environment. We will keep you posted on the details in the next 1 hour.
  • Time: April 5, 2024, 6:39 a.m.
    Status: Identified
    Update: Phenom team has identified Azure Platform Outage. The impact of the issue is Platform is not available to the users. Our Engineering Team has already identified the cause and is working on getting it fixed. We will keep you posted on the details.

Updates:

  • Time: April 4, 2024, 1:45 p.m.
    Status: Resolved
    Update: Snowflake has fixed the issue and Phenom Engineering confirmed Analytics is now working as expected. Users should be able to access the analytics in both US-Z Staging and Production environments. Please log a support ticket in case you still see any issues.
  • Time: April 4, 2024, 12:06 p.m.
    Status: Investigating
    Update: As per an update from Snowflake, the source of the issue has been identified and the fix is being implemented to restore service, Phenom will provide an update in the next 3 hours.
  • Time: April 4, 2024, 11:17 a.m.
    Status: Investigating
    Update: Snowflake has confirmed that the issue has been identified and they are implementing a fix to restore the service. We will provide an update in the next 1 hour.
  • Time: April 4, 2024, 10:17 a.m.
    Status: Investigating
    Update: Due to an unscheduled maintenance of Snowflake, Phenom Analytics is down where users would not be able to access the analytics in both US-Z Staging and Production environments. Phenom is closely working with Snowflake team for an ETA and will update on hourly basis here.

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Frequently Asked Questions - Phenom

Is there a Phenom outage?
The current status of Phenom is: Systems Active
Where can I find the official status page of Phenom?
The official status page for Phenom is here
How can I get notified if Phenom is down or experiencing an outage?
To get notified of any status changes to Phenom, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Phenom every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Phenom do?
Phenom offers a comprehensive HR technology solution with AI-based Intelligent Talent Experience platform for candidates, recruiters, employees, and management.

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