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Is there an Phenom outage?

Phenom status: Systems Active

Last checked: a minute ago

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Phenom outages and incidents

Outage and incident data over the last 30 days for Phenom.

There have been 5 outages or incidents for Phenom in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Phenom

Outlogger tracks the status of these components for Xero:

Analytics (MX) Active
Analytics (MX)-Staging Active
Analytics (MX)-Staging-US-Z Active
Analytics (MX)-US-Z Active
Chabots (CX) Active
Chabots (CX)-Staging Active
Chabots (CX)-Staging-US-Z Active
Chabots (CX)-US-Z Active
CMS (CX) Active
CMS (CX)-Staging Active
CMS (CX)-Staging-US-Z Active
CMS (CX)-US-Z Active
External career Sites (CX) Active
External career Sites (CX)-Staging Active
External career Sites (CX)-Staging-US-Z Active
External career Sites (CX)-US-Z Active
Hiring Manager (MX) Active
Hiring Manager (MX)-Staging Active
Hiring Manager (MX)-Staging-US-Z Active
Hiring Manager (MX)-US-Z Active
Internal Mobility (EX) Active
Internal Mobility (EX)-Staging Active
Internal Mobility (EX)-Staging-US-Z Active
Internal Mobility (EX)-US-Z Active
Job Feeds Active
Job Feeds-US-Z Active
Phenom corporate website Active
Scheduling-Staging-US-Z Active
Scheduling-US-Z Active
Search Active
Search-Staging Active
Search-Staging-US-Z Active
Search-US-Z Active
User Management (Service Hub) Active
User Management (Service Hub)-Staging Active
User Management (Service Hub)-Staging-US-Z Active
User Management (Service Hub)-US-Z Active
Apply-CA Active
Apply-CR Active
Apply-EU Active
Apply-IN Active
Apply-Staging-CA Active
Apply-Staging-EU Active
Apply-Staging-IN Active
Apply-Staging-US Active
Apply-Staging-US-Z Active
Apply-US Active
Apply-US-Z Active
CRM-CA Active
CRM-CR Active
CRM-EU Active
CRM-IN Active
CRM-Staging-CA Active
CRM-Staging-EU Active
CRM-Staging-IN Active
CRM-Staging-US Active
CRM-Staging-US-Z Active
CRM-US Active
CRM-US-Z Active
Hiring Status-CA Active
Hiring Status-CR Active
Hiring Status-EU Active
Hiring Status-IN Active
Hiring Status-Staging-CA Active
Hiring Status-Staging-EU Active
Hiring Status-Staging-IN Active
Hiring Status-Staging-US Active
Hiring Status-Staging-US-Z Active
Hiring Status-US Active
Hiring Status-US-Z Active
Jobpull-CA Active
Jobpull-CR Active
Jobpull-EU Active
Jobpull-IN Active
Jobpull-Staging-CA Active
Jobpull-Staging-EU Active
Jobpull-Staging-IN Active
Jobpull-Staging-US Active
Jobpull-Staging-US-Z Active
Jobpull-US Active
Jobpull-US-Z Active
Platform-CA Active
Platform-CR Active
Platform-EU Active
Platform-IN Active
Platform-Staging-CA Active
Platform-Staging-EU Active
Platform-Staging-IN Active
Platform-Staging-US Active
Platform-US Active
Platform-Staging-US-Z Active
Platform-US-Z Active
Scheduling-CA Active
Scheduling-CR Active
Scheduling-EU Active
Scheduling-IN Active
Scheduling_US Active
Scheduling-Staging_CA Active
Scheduling-Staging_CR Active
Scheduling-Staging_EU Active
Scheduling-Staging_IN Active
Scheduling-Staging_US Active
Customer Care Portal Active
Phenom Community Active
Phenom Explorer Active
Component Status
Analytics (MX) Active
Analytics (MX)-Staging Active
Analytics (MX)-Staging-US-Z Active
Analytics (MX)-US-Z Active
Chabots (CX) Active
Chabots (CX)-Staging Active
Chabots (CX)-Staging-US-Z Active
Chabots (CX)-US-Z Active
CMS (CX) Active
CMS (CX)-Staging Active
CMS (CX)-Staging-US-Z Active
CMS (CX)-US-Z Active
External career Sites (CX) Active
External career Sites (CX)-Staging Active
External career Sites (CX)-Staging-US-Z Active
External career Sites (CX)-US-Z Active
Hiring Manager (MX) Active
Hiring Manager (MX)-Staging Active
Hiring Manager (MX)-Staging-US-Z Active
Hiring Manager (MX)-US-Z Active
Internal Mobility (EX) Active
Internal Mobility (EX)-Staging Active
Internal Mobility (EX)-Staging-US-Z Active
Internal Mobility (EX)-US-Z Active
Job Feeds Active
Job Feeds-US-Z Active
Phenom corporate website Active
Scheduling-Staging-US-Z Active
Scheduling-US-Z Active
Search Active
Search-Staging Active
Search-Staging-US-Z Active
Search-US-Z Active
User Management (Service Hub) Active
User Management (Service Hub)-Staging Active
User Management (Service Hub)-Staging-US-Z Active
User Management (Service Hub)-US-Z Active
Active
Apply-CA Active
Apply-CR Active
Apply-EU Active
Apply-IN Active
Apply-Staging-CA Active
Apply-Staging-EU Active
Apply-Staging-IN Active
Apply-Staging-US Active
Apply-Staging-US-Z Active
Apply-US Active
Apply-US-Z Active
Active
CRM-CA Active
CRM-CR Active
CRM-EU Active
CRM-IN Active
CRM-Staging-CA Active
CRM-Staging-EU Active
CRM-Staging-IN Active
CRM-Staging-US Active
CRM-Staging-US-Z Active
CRM-US Active
CRM-US-Z Active
Active
Hiring Status-CA Active
Hiring Status-CR Active
Hiring Status-EU Active
Hiring Status-IN Active
Hiring Status-Staging-CA Active
Hiring Status-Staging-EU Active
Hiring Status-Staging-IN Active
Hiring Status-Staging-US Active
Hiring Status-Staging-US-Z Active
Hiring Status-US Active
Hiring Status-US-Z Active
Active
Jobpull-CA Active
Jobpull-CR Active
Jobpull-EU Active
Jobpull-IN Active
Jobpull-Staging-CA Active
Jobpull-Staging-EU Active
Jobpull-Staging-IN Active
Jobpull-Staging-US Active
Jobpull-Staging-US-Z Active
Jobpull-US Active
Jobpull-US-Z Active
Active
Platform-CA Active
Platform-CR Active
Platform-EU Active
Platform-IN Active
Platform-Staging-CA Active
Platform-Staging-EU Active
Platform-Staging-IN Active
Platform-Staging-US Active
Platform-US Active
Active
Platform-Staging-US-Z Active
Platform-US-Z Active
Active
Scheduling-CA Active
Scheduling-CR Active
Scheduling-EU Active
Scheduling-IN Active
Scheduling_US Active
Active
Scheduling-Staging_CA Active
Scheduling-Staging_CR Active
Scheduling-Staging_EU Active
Scheduling-Staging_IN Active
Scheduling-Staging_US Active
Active
Customer Care Portal Active
Phenom Community Active
Phenom Explorer Active

Latest Phenom outages and incidents.

View the latest incidents for Phenom and check for official updates:

Updates:

  • Time: May 3, 2024, 11:32 a.m.
    Status: Resolved
    Update: Phenom has resolved the issue with Analytics and it is now functioning as expected.
  • Time: May 3, 2024, 11:10 a.m.
    Status: Monitoring
    Update: Phenom is still monitoring the performance for the next 30 mins.
  • Time: May 3, 2024, 10:11 a.m.
    Status: Monitoring
    Update: Phenom has resolved the issue with Analytics and it's loading as expected. We will be monitoring it for the next 30 mins.
  • Time: May 3, 2024, 9:49 a.m.
    Status: Identified
    Update: Phenom has identified an issue with Analytics where UI in Production is inaccessible intermittently. Team is working on the fix.

Updates:

  • Time: May 2, 2024, 7:29 p.m.
    Status: Resolved
    Update: Phenom has resolved the issue with automation delay in the CRM and it is now functioning as expected.
  • Time: May 2, 2024, 7:23 p.m.
    Status: Identified
    Update: The Phenom team has identified the issue and is working on the fix.
  • Time: May 2, 2024, 6:39 p.m.
    Status: Investigating
    Update: We are currently facing a 10-20 minutes automation delay in the CRM. Our team is investigating the root cause. Next update will be shared in 30 minutes.

Updates:

  • Time: April 23, 2024, 4:19 a.m.
    Status: Resolved
    Update: UKG ATS team is still working to restore their Recruiting module which is impacting candidate's ability to apply on the Phenom careersite and users ability to view updated job statuses in Phenom CRM. Phenom initiated an Apply maintenance page to notify users till this is resolved by UKG team. Please refer to the UKG Status page https://ukgprostatus.statuspage.io/ for the latest updates
  • Time: April 22, 2024, 10:10 p.m.
    Status: Investigating
    Update: We are still investigating the issue with UKG ATS. Our current estimate for resolution is approximately 6 hours.
  • Time: April 22, 2024, 7:51 p.m.
    Status: Investigating
    Update: UKG has confirmed via their status page that there is an impact to the recruiting module. Phenom is partnering with UKG to address the issues and will provide another update in 2 hours.
  • Time: April 22, 2024, 6:58 p.m.
    Status: Investigating
    Update: Our team is currently investigating some issues with Apply and Job Pull integrations for customers using the UKG ATS. We will share details as we learn more. We will provide another update in an hour.

Updates:

  • Time: April 20, 2024, 8:39 a.m.
    Status: Resolved
    Update: Our Engineering team has identified, that wherever the job posted date is coming from the ATS including the time stamp, it is being displayed correctly. Customers who do not have this field configured as date and time at the ATS level will see a difference in posting date. Solution:- Customers can get in touch with their ATS and have this posted date field updated to date and time stamp format to avoid any time discrepancy.
  • Time: April 19, 2024, 10:41 p.m.
    Status: Investigating
    Update: Phenom Engineering team continues to investigate the issue to resolve the Job Posting Date discrepancies in the CRM. We will provide an update on or before 6:00 EDT 20 April 2024 on the status of this case.
  • Time: April 19, 2024, 9:55 p.m.
    Status: Investigating
    Update: Phenom has identified an issue with CRM, specifically related to the job posting date being displayed incorrectly. It's important to note that this is isolated to the job posting date within CRM and does not affect the job pull service or posting to career sites. Our Engineering team is actively investigating the root cause and working on a solution. We'll provide updates as soon as they are available.

Updates:

  • Time: April 10, 2024, 7:30 p.m.
    Status: Resolved
    Update: We have resolved the issue, now all sites are up and running. We appreciate your patience and support.
  • Time: April 10, 2024, 6:49 p.m.
    Status: Investigating
    Update: Phenom has identified an issue with some career sites loading slowly. We are working on remediating immediately.

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Frequently Asked Questions - Phenom

Is there a Phenom outage?
The current status of Phenom is: Systems Active
Where can I find the official status page of Phenom?
The official status page for Phenom is here
How can I get notified if Phenom is down or experiencing an outage?
To get notified of any status changes to Phenom, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Phenom every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Phenom do?
Phenom offers a comprehensive HR technology solution with AI-based Intelligent Talent Experience platform for candidates, recruiters, employees, and management.

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