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Is there an Phenom outage?

Phenom status: Minor Outage

Last checked: 8 minutes ago

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Phenom outages and incidents

Outage and incident data over the last 30 days for Phenom.

There have been 5 outages or incidents for Phenom in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Phenom

Outlogger tracks the status of these components for Xero:

Analytics (MX) Active
Analytics (MX)-Staging Active
Analytics (MX)-Staging-US-Z Active
Analytics (MX)-US-Z Active
Chabots (CX) Active
Chabots (CX)-Staging Active
Chabots (CX)-Staging-US-Z Active
Chabots (CX)-US-Z Active
CMS (CX) Active
CMS (CX)-Staging Active
CMS (CX)-Staging-US-Z Active
CMS (CX)-US-Z Active
External career Sites (CX) Active
External career Sites (CX)-Staging Active
External career Sites (CX)-Staging-US-Z Active
External career Sites (CX)-US-Z Active
Hiring Manager (MX) Active
Hiring Manager (MX)-Staging Active
Hiring Manager (MX)-Staging-US-Z Active
Hiring Manager (MX)-US-Z Active
Internal Mobility (EX) Active
Internal Mobility (EX)-Staging Active
Internal Mobility (EX)-Staging-US-Z Active
Internal Mobility (EX)-US-Z Active
Job Feeds Active
Job Feeds-US-Z Active
Phenom corporate website Active
Scheduling-Staging-US-Z Active
Scheduling-US-Z Active
Search Active
Search-Staging Active
Search-Staging-US-Z Active
Search-US-Z Active
User Management (Service Hub) Active
User Management (Service Hub)-Staging Active
User Management (Service Hub)-Staging-US-Z Active
User Management (Service Hub)-US-Z Active
Apply-CA Active
Apply-CR Active
Apply-EU Active
Apply-IN Active
Apply-Staging-CA Active
Apply-Staging-EU Active
Apply-Staging-IN Active
Apply-Staging-US Active
Apply-Staging-US-Z Active
Apply-US Active
Apply-US-Z Active
CRM-CA Active
CRM-CR Active
CRM-EU Active
CRM-IN Active
CRM-Staging-CA Active
CRM-Staging-EU Active
CRM-Staging-IN Active
CRM-Staging-US Active
CRM-Staging-US-Z Active
CRM-US Active
CRM-US-Z Active
Hiring Status-CA Active
Hiring Status-CR Active
Hiring Status-EU Active
Hiring Status-IN Active
Hiring Status-Staging-CA Active
Hiring Status-Staging-EU Active
Hiring Status-Staging-IN Active
Hiring Status-Staging-US Active
Hiring Status-Staging-US-Z Active
Hiring Status-US Active
Hiring Status-US-Z Active
Jobpull-CA Active
Jobpull-CR Active
Jobpull-EU Active
Jobpull-IN Active
Jobpull-Staging-CA Active
Jobpull-Staging-EU Active
Jobpull-Staging-IN Active
Jobpull-Staging-US Active
Jobpull-Staging-US-Z Active
Jobpull-US Active
Jobpull-US-Z Active
Platform-CA Active
Platform-CR Active
Platform-EU Active
Platform-IN Active
Platform-Staging-CA Active
Platform-Staging-EU Active
Platform-Staging-IN Active
Platform-Staging-US Active
Platform-US Active
Platform-Staging-US-Z Active
Platform-US-Z Active
Scheduling-CA Active
Scheduling-CR Active
Scheduling-EU Performance Issues
Scheduling-IN Active
Scheduling_US Active
Scheduling-Staging_CA Active
Scheduling-Staging_CR Active
Scheduling-Staging_EU Active
Scheduling-Staging_IN Active
Scheduling-Staging_US Active
Customer Care Portal Active
Phenom Community Active
Phenom Explorer Active
Component Status
Analytics (MX) Active
Analytics (MX)-Staging Active
Analytics (MX)-Staging-US-Z Active
Analytics (MX)-US-Z Active
Chabots (CX) Active
Chabots (CX)-Staging Active
Chabots (CX)-Staging-US-Z Active
Chabots (CX)-US-Z Active
CMS (CX) Active
CMS (CX)-Staging Active
CMS (CX)-Staging-US-Z Active
CMS (CX)-US-Z Active
External career Sites (CX) Active
External career Sites (CX)-Staging Active
External career Sites (CX)-Staging-US-Z Active
External career Sites (CX)-US-Z Active
Hiring Manager (MX) Active
Hiring Manager (MX)-Staging Active
Hiring Manager (MX)-Staging-US-Z Active
Hiring Manager (MX)-US-Z Active
Internal Mobility (EX) Active
Internal Mobility (EX)-Staging Active
Internal Mobility (EX)-Staging-US-Z Active
Internal Mobility (EX)-US-Z Active
Job Feeds Active
Job Feeds-US-Z Active
Phenom corporate website Active
Scheduling-Staging-US-Z Active
Scheduling-US-Z Active
Search Active
Search-Staging Active
Search-Staging-US-Z Active
Search-US-Z Active
User Management (Service Hub) Active
User Management (Service Hub)-Staging Active
User Management (Service Hub)-Staging-US-Z Active
User Management (Service Hub)-US-Z Active
Active
Apply-CA Active
Apply-CR Active
Apply-EU Active
Apply-IN Active
Apply-Staging-CA Active
Apply-Staging-EU Active
Apply-Staging-IN Active
Apply-Staging-US Active
Apply-Staging-US-Z Active
Apply-US Active
Apply-US-Z Active
Active
CRM-CA Active
CRM-CR Active
CRM-EU Active
CRM-IN Active
CRM-Staging-CA Active
CRM-Staging-EU Active
CRM-Staging-IN Active
CRM-Staging-US Active
CRM-Staging-US-Z Active
CRM-US Active
CRM-US-Z Active
Active
Hiring Status-CA Active
Hiring Status-CR Active
Hiring Status-EU Active
Hiring Status-IN Active
Hiring Status-Staging-CA Active
Hiring Status-Staging-EU Active
Hiring Status-Staging-IN Active
Hiring Status-Staging-US Active
Hiring Status-Staging-US-Z Active
Hiring Status-US Active
Hiring Status-US-Z Active
Active
Jobpull-CA Active
Jobpull-CR Active
Jobpull-EU Active
Jobpull-IN Active
Jobpull-Staging-CA Active
Jobpull-Staging-EU Active
Jobpull-Staging-IN Active
Jobpull-Staging-US Active
Jobpull-Staging-US-Z Active
Jobpull-US Active
Jobpull-US-Z Active
Active
Platform-CA Active
Platform-CR Active
Platform-EU Active
Platform-IN Active
Platform-Staging-CA Active
Platform-Staging-EU Active
Platform-Staging-IN Active
Platform-Staging-US Active
Platform-US Active
Active
Platform-Staging-US-Z Active
Platform-US-Z Active
Performance Issues
Scheduling-CA Active
Scheduling-CR Active
Scheduling-EU Performance Issues
Scheduling-IN Active
Scheduling_US Active
Active
Scheduling-Staging_CA Active
Scheduling-Staging_CR Active
Scheduling-Staging_EU Active
Scheduling-Staging_IN Active
Scheduling-Staging_US Active
Active
Customer Care Portal Active
Phenom Community Active
Phenom Explorer Active

Latest Phenom outages and incidents.

View the latest incidents for Phenom and check for official updates:

Updates:

  • Time: Jan. 30, 2024, 5:34 p.m.
    Status: Resolved
    Update: Phenom has resolved the loading of all Talent Analytics reports. Please refresh your browser.
  • Time: Jan. 30, 2024, 5:31 p.m.
    Status: Identified
    Update: Users may be experiencing some Talent Analytics reports not loading properly. Phenom is currently triaging to resolve as quickly as possible.

Updates:

  • Time: Jan. 26, 2024, 8:37 p.m.
    Status: Resolved
    Update: Phenom confirms the issue is resolved as we have not seen any new instances with the Analytics' loading functionality in the past 1 hour after deploying the fix. This incident is now marked as closed but if you have any questions or concerns we will be glad to assist you through a support ticket.
  • Time: Jan. 26, 2024, 7:31 p.m.
    Status: Monitoring
    Update: The issue has been resolved and Analytics is loading as expected. Phenom will continue to monitor for the next hour.
  • Time: Jan. 26, 2024, 6:48 p.m.
    Status: Identified
    Update: The issue has been identified and the fix is being implemented. We appreciate your continuous patience.
  • Time: Jan. 26, 2024, 5:56 p.m.
    Status: Investigating
    Update: We are currently in the process of investigating the issue, and as of now, the root cause has not been identified. We thank you for your patience.
  • Time: Jan. 26, 2024, 5:13 p.m.
    Status: Investigating
    Update: The Phenom team has identified an issue where customers may encounter difficulties viewing data after logging into Analytics.

Updates:

  • Time: Jan. 11, 2024, 11:34 p.m.
    Status: Resolved
    Update: The issue has been resolved and Jobpull is running as expected without any delays. Jobs are appearing on career sites accordingly.
  • Time: Jan. 11, 2024, 10:56 p.m.
    Status: Investigating
    Update: Phenom is continuing triaging to resolve and find the root cause. We will continue to provide updates as soon as possible.
  • Time: Jan. 11, 2024, 10:19 p.m.
    Status: Investigating
    Update: Phenom team has identified a potential issue in the Job Sync Integrations in the CA data center which is causing jobs sync schedules running slow for a few customers. Our Engineering team is working on the fix.

Updates:

  • Time: Dec. 8, 2023, 6:10 p.m.
    Status: Resolved
    Update: Phenom confirms the issue is resolved as we have not seen any new issues with the SMS functionality in the last 1 hour after deploying the fix.
  • Time: Dec. 8, 2023, 4:58 p.m.
    Status: Monitoring
    Update: We have confirmed SMS functionality has been resolved and working as expected. Phenom will continue to monitor for the next hour.
  • Time: Dec. 8, 2023, 4:40 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 8, 2023, 4:29 p.m.
    Status: Investigating
    Update: Recruiters may be experiencing an issue with the 1:1 SMS functionality in the CRM where the message is failing to send. An error message would be present in the CRM. Phenom has identified that the issue is happening intermittently and our teams are working on resolution.

Updates:

  • Time: Nov. 15, 2023, 12:15 p.m.
    Status: Resolved
    Update: Phenom confirms the issue is resolved as we have not seen any new instances reported with the Apply functionality in the last 2 hours after deploying the fix. We are closing this incident for now and will be glad to assist you on support tickets in case you have any specific questions or need additional help on this topic.
  • Time: Nov. 15, 2023, 8:32 a.m.
    Status: Monitoring
    Update: Phenom resolved the Incident now and candidates will now be able to submit the applications for the Russian Jobs. Phenom identified internal network issue, connecting to the RDC with cluster. We fixed it and restarted the services on Ireland and Canada data centres.
  • Time: Nov. 15, 2023, 7:34 a.m.
    Status: Identified
    Update: The Phenom team is still troubleshooting to find out the root cause of the Incident. We will keep you posted the progress with next steps in sometime.
  • Time: Nov. 15, 2023, 6:12 a.m.
    Status: Identified
    Update: We have identified an Incident related apply issue with the Russian subtenant and the Phenom team is working on high priority to resolve it. Please allow some more time and we will get back to you with the next update soon.

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Frequently Asked Questions - Phenom

Is there a Phenom outage?
The current status of Phenom is: Minor Outage
Where can I find the official status page of Phenom?
The official status page for Phenom is here
How can I get notified if Phenom is down or experiencing an outage?
To get notified of any status changes to Phenom, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Phenom every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Phenom do?
Phenom offers a comprehensive HR technology solution with AI-based Intelligent Talent Experience platform for candidates, recruiters, employees, and management.

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