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Is there an Phenom outage?

Phenom status: Systems Active

Last checked: 5 minutes ago

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Phenom outages and incidents

Outage and incident data over the last 30 days for Phenom.

There have been 5 outages or incidents for Phenom in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Phenom

Outlogger tracks the status of these components for Xero:

Analytics (MX) Active
Analytics (MX)-Staging Active
Analytics (MX)-Staging-US-Z Active
Analytics (MX)-US-Z Active
Chabots (CX) Active
Chabots (CX)-Staging Active
Chabots (CX)-Staging-US-Z Active
Chabots (CX)-US-Z Active
CMS (CX) Active
CMS (CX)-Staging Active
CMS (CX)-Staging-US-Z Active
CMS (CX)-US-Z Active
External career Sites (CX) Active
External career Sites (CX)-Staging Active
External career Sites (CX)-Staging-US-Z Active
External career Sites (CX)-US-Z Active
Hiring Manager (MX) Active
Hiring Manager (MX)-Staging Active
Hiring Manager (MX)-Staging-US-Z Active
Hiring Manager (MX)-US-Z Active
Internal Mobility (EX) Active
Internal Mobility (EX)-Staging Active
Internal Mobility (EX)-Staging-US-Z Active
Internal Mobility (EX)-US-Z Active
Job Feeds Active
Job Feeds-US-Z Active
Phenom corporate website Active
Scheduling-Staging-US-Z Active
Scheduling-US-Z Active
Search Active
Search-Staging Active
Search-Staging-US-Z Active
Search-US-Z Active
User Management (Service Hub) Active
User Management (Service Hub)-Staging Active
User Management (Service Hub)-Staging-US-Z Active
User Management (Service Hub)-US-Z Active
Apply-CA Active
Apply-CR Active
Apply-EU Active
Apply-IN Active
Apply-Staging-CA Active
Apply-Staging-EU Active
Apply-Staging-IN Active
Apply-Staging-US Active
Apply-Staging-US-Z Active
Apply-US Active
Apply-US-Z Active
CRM-CA Active
CRM-CR Active
CRM-EU Active
CRM-IN Active
CRM-Staging-CA Active
CRM-Staging-EU Active
CRM-Staging-IN Active
CRM-Staging-US Active
CRM-Staging-US-Z Active
CRM-US Active
CRM-US-Z Active
Hiring Status-CA Active
Hiring Status-CR Active
Hiring Status-EU Active
Hiring Status-IN Active
Hiring Status-Staging-CA Active
Hiring Status-Staging-EU Active
Hiring Status-Staging-IN Active
Hiring Status-Staging-US Active
Hiring Status-Staging-US-Z Active
Hiring Status-US Active
Hiring Status-US-Z Active
Jobpull-CA Active
Jobpull-CR Active
Jobpull-EU Active
Jobpull-IN Active
Jobpull-Staging-CA Active
Jobpull-Staging-EU Active
Jobpull-Staging-IN Active
Jobpull-Staging-US Active
Jobpull-Staging-US-Z Active
Jobpull-US Active
Jobpull-US-Z Active
Platform-CA Active
Platform-CR Active
Platform-EU Active
Platform-IN Active
Platform-Staging-CA Active
Platform-Staging-EU Active
Platform-Staging-IN Active
Platform-Staging-US Active
Platform-US Active
Platform-Staging-US-Z Active
Platform-US-Z Active
Scheduling-CA Active
Scheduling-CR Active
Scheduling-EU Active
Scheduling-IN Active
Scheduling_US Active
Scheduling-Staging_CA Active
Scheduling-Staging_CR Active
Scheduling-Staging_EU Active
Scheduling-Staging_IN Active
Scheduling-Staging_US Active
Customer Care Portal Active
Phenom Community Active
Phenom Explorer Active
Component Status
Analytics (MX) Active
Analytics (MX)-Staging Active
Analytics (MX)-Staging-US-Z Active
Analytics (MX)-US-Z Active
Chabots (CX) Active
Chabots (CX)-Staging Active
Chabots (CX)-Staging-US-Z Active
Chabots (CX)-US-Z Active
CMS (CX) Active
CMS (CX)-Staging Active
CMS (CX)-Staging-US-Z Active
CMS (CX)-US-Z Active
External career Sites (CX) Active
External career Sites (CX)-Staging Active
External career Sites (CX)-Staging-US-Z Active
External career Sites (CX)-US-Z Active
Hiring Manager (MX) Active
Hiring Manager (MX)-Staging Active
Hiring Manager (MX)-Staging-US-Z Active
Hiring Manager (MX)-US-Z Active
Internal Mobility (EX) Active
Internal Mobility (EX)-Staging Active
Internal Mobility (EX)-Staging-US-Z Active
Internal Mobility (EX)-US-Z Active
Job Feeds Active
Job Feeds-US-Z Active
Phenom corporate website Active
Scheduling-Staging-US-Z Active
Scheduling-US-Z Active
Search Active
Search-Staging Active
Search-Staging-US-Z Active
Search-US-Z Active
User Management (Service Hub) Active
User Management (Service Hub)-Staging Active
User Management (Service Hub)-Staging-US-Z Active
User Management (Service Hub)-US-Z Active
Active
Apply-CA Active
Apply-CR Active
Apply-EU Active
Apply-IN Active
Apply-Staging-CA Active
Apply-Staging-EU Active
Apply-Staging-IN Active
Apply-Staging-US Active
Apply-Staging-US-Z Active
Apply-US Active
Apply-US-Z Active
Active
CRM-CA Active
CRM-CR Active
CRM-EU Active
CRM-IN Active
CRM-Staging-CA Active
CRM-Staging-EU Active
CRM-Staging-IN Active
CRM-Staging-US Active
CRM-Staging-US-Z Active
CRM-US Active
CRM-US-Z Active
Active
Hiring Status-CA Active
Hiring Status-CR Active
Hiring Status-EU Active
Hiring Status-IN Active
Hiring Status-Staging-CA Active
Hiring Status-Staging-EU Active
Hiring Status-Staging-IN Active
Hiring Status-Staging-US Active
Hiring Status-Staging-US-Z Active
Hiring Status-US Active
Hiring Status-US-Z Active
Active
Jobpull-CA Active
Jobpull-CR Active
Jobpull-EU Active
Jobpull-IN Active
Jobpull-Staging-CA Active
Jobpull-Staging-EU Active
Jobpull-Staging-IN Active
Jobpull-Staging-US Active
Jobpull-Staging-US-Z Active
Jobpull-US Active
Jobpull-US-Z Active
Active
Platform-CA Active
Platform-CR Active
Platform-EU Active
Platform-IN Active
Platform-Staging-CA Active
Platform-Staging-EU Active
Platform-Staging-IN Active
Platform-Staging-US Active
Platform-US Active
Active
Platform-Staging-US-Z Active
Platform-US-Z Active
Active
Scheduling-CA Active
Scheduling-CR Active
Scheduling-EU Active
Scheduling-IN Active
Scheduling_US Active
Active
Scheduling-Staging_CA Active
Scheduling-Staging_CR Active
Scheduling-Staging_EU Active
Scheduling-Staging_IN Active
Scheduling-Staging_US Active
Active
Customer Care Portal Active
Phenom Community Active
Phenom Explorer Active

Latest Phenom outages and incidents.

View the latest incidents for Phenom and check for official updates:

Updates:

  • Time: Oct. 7, 2024, 8:18 a.m.
    Status: Resolved
    Update: Phenom Engineering team has resolved the issue with Interview Scheduling in the CR environment. Please log a support ticket in case you still see any issues.
  • Time: Oct. 7, 2024, 7:41 a.m.
    Status: Monitoring
    Update: Phenom Engineering team has resolved the issue with Interview Scheduling in the CR environment. Users should be able to schedule the Interviews with Candidates. However, Phenom will continue to monitor for the next 30 minutes to ensure there is no further impact.
  • Time: Oct. 7, 2024, 7:27 a.m.
    Status: Identified
    Update: Phenom Engineering team has identified an issue with Scheduling in the CR environment. Users would not be able to schedule the Interviews with Candidates during this time. Phenom Engineering team is currently working on fixing the issue. We sincerely regret the inconvenience caused.

Updates:

  • Time: Oct. 3, 2024, 11:35 a.m.
    Status: Resolved
    Update: Phenom Engineering team has resolved the issue and Jobpull is running as expected without any delays. Please log a support ticket in case you still see any issues.
  • Time: Oct. 3, 2024, 10:36 a.m.
    Status: Monitoring
    Update: Phenom Engineering team has resolved the issue and the delayed Jobpull runs are processing now. Phenom will continue to monitor to ensure there is no further impact.
  • Time: Oct. 3, 2024, 8:13 a.m.
    Status: Identified
    Update: Phenom Engineering team has identified an issue with Jobpull Integrations in the US and IR data centre which is causing delay in the jobpull scheduled runs for a few customers. Our Engineering team is working on the fix.

Updates:

  • Time: Oct. 3, 2024, 9:06 a.m.
    Status: Resolved
    Update: Phenom Engineering team has resolved the issue with candidate Profiles within the Hiring Manager Portal. Please log a support ticket in case you still see any issues.
  • Time: Oct. 3, 2024, 5:03 a.m.
    Status: Identified
    Update: Engineering team has identified the root cause and is working on the QA regression test. The Fix will be moved to Prod by 7:30 AM EST.
  • Time: Oct. 3, 2024, 12:07 a.m.
    Status: Identified
    Update: Phenom team has identified an Intermittent issue with candidate Profiles not loading within the Hiring Manager Portal. Phenom Engineering is working on this issue with the highest priority and will update you on the progress accordingly.

Updates:

  • Time: Oct. 1, 2024, 8:53 p.m.
    Status: Resolved
    Update: The issue with the Workday ATS WD5 datacenter has been resolved, and the Phenom integrations are now functioning as expected.
  • Time: Oct. 1, 2024, 7:37 p.m.
    Status: Monitoring
    Update: Workday ATS customers using the WD5 datacenter are currently experiencing an incident due to a disruption in Workday services. This is causing API failures in the dependent Apply, Jobsync and HSI. We are closely monitoring the situation and expect Phenom services to return to normal once the Workday incident is resolved.

Updates:

  • Time: Sept. 30, 2024, 7:44 p.m.
    Status: Resolved
    Update: We're pleased to announce that the incident has been resolved. All the lag has been resolved.
  • Time: Sept. 30, 2024, 3:42 p.m.
    Status: Investigating
    Update: Phenom has identified an issue where a surge in events is causing delays for CRM users in viewing updated hiring statuses in the US region. Our team is actively addressing the situation, and we will provide the next update in 6 hours.

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Frequently Asked Questions - Phenom

Is there a Phenom outage?
The current status of Phenom is: Systems Active
Where can I find the official status page of Phenom?
The official status page for Phenom is here
How can I get notified if Phenom is down or experiencing an outage?
To get notified of any status changes to Phenom, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Phenom every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Phenom do?
Phenom offers a comprehensive HR technology solution with AI-based Intelligent Talent Experience platform for candidates, recruiters, employees, and management.

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