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Is there an Phenom outage?

Phenom status: Systems Active

Last checked: 3 minutes ago

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Phenom outages and incidents

Outage and incident data over the last 30 days for Phenom.

There have been 5 outages or incidents for Phenom in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Phenom

Outlogger tracks the status of these components for Xero:

Analytics (MX) Active
Analytics (MX)-Staging Active
Analytics (MX)-Staging-US-Z Active
Analytics (MX)-US-Z Active
Chabots (CX) Active
Chabots (CX)-Staging Active
Chabots (CX)-Staging-US-Z Active
Chabots (CX)-US-Z Active
CMS (CX) Active
CMS (CX)-Staging Active
CMS (CX)-Staging-US-Z Active
CMS (CX)-US-Z Active
External career Sites (CX) Active
External career Sites (CX)-Staging Active
External career Sites (CX)-Staging-US-Z Active
External career Sites (CX)-US-Z Active
Hiring Manager (MX) Active
Hiring Manager (MX)-Staging Active
Hiring Manager (MX)-Staging-US-Z Active
Hiring Manager (MX)-US-Z Active
Internal Mobility (EX) Active
Internal Mobility (EX)-Staging Active
Internal Mobility (EX)-Staging-US-Z Active
Internal Mobility (EX)-US-Z Active
Job Feeds Active
Job Feeds-US-Z Active
Phenom corporate website Active
Scheduling-Staging-US-Z Active
Scheduling-US-Z Active
Search Active
Search-Staging Active
Search-Staging-US-Z Active
Search-US-Z Active
User Management (Service Hub) Active
User Management (Service Hub)-Staging Active
User Management (Service Hub)-Staging-US-Z Active
User Management (Service Hub)-US-Z Active
Apply-CA Active
Apply-CR Active
Apply-EU Active
Apply-IN Active
Apply-Staging-CA Active
Apply-Staging-EU Active
Apply-Staging-IN Active
Apply-Staging-US Active
Apply-Staging-US-Z Active
Apply-US Active
Apply-US-Z Active
CRM-CA Active
CRM-CR Active
CRM-EU Active
CRM-IN Active
CRM-Staging-CA Active
CRM-Staging-EU Active
CRM-Staging-IN Active
CRM-Staging-US Active
CRM-Staging-US-Z Active
CRM-US Active
CRM-US-Z Active
Hiring Status-CA Active
Hiring Status-CR Active
Hiring Status-EU Active
Hiring Status-IN Active
Hiring Status-Staging-CA Active
Hiring Status-Staging-EU Active
Hiring Status-Staging-IN Active
Hiring Status-Staging-US Active
Hiring Status-Staging-US-Z Active
Hiring Status-US Active
Hiring Status-US-Z Active
Jobpull-CA Active
Jobpull-CR Active
Jobpull-EU Active
Jobpull-IN Active
Jobpull-Staging-CA Active
Jobpull-Staging-EU Active
Jobpull-Staging-IN Active
Jobpull-Staging-US Active
Jobpull-Staging-US-Z Active
Jobpull-US Active
Jobpull-US-Z Active
Platform-CA Active
Platform-CR Active
Platform-EU Active
Platform-IN Active
Platform-Staging-CA Active
Platform-Staging-EU Active
Platform-Staging-IN Active
Platform-Staging-US Active
Platform-US Active
Platform-Staging-US-Z Active
Platform-US-Z Active
Scheduling-CA Active
Scheduling-CR Active
Scheduling-EU Active
Scheduling-IN Active
Scheduling_US Active
Scheduling-Staging_CA Active
Scheduling-Staging_CR Active
Scheduling-Staging_EU Active
Scheduling-Staging_IN Active
Scheduling-Staging_US Active
Customer Care Portal Active
Phenom Community Active
Phenom Explorer Active
Component Status
Analytics (MX) Active
Analytics (MX)-Staging Active
Analytics (MX)-Staging-US-Z Active
Analytics (MX)-US-Z Active
Chabots (CX) Active
Chabots (CX)-Staging Active
Chabots (CX)-Staging-US-Z Active
Chabots (CX)-US-Z Active
CMS (CX) Active
CMS (CX)-Staging Active
CMS (CX)-Staging-US-Z Active
CMS (CX)-US-Z Active
External career Sites (CX) Active
External career Sites (CX)-Staging Active
External career Sites (CX)-Staging-US-Z Active
External career Sites (CX)-US-Z Active
Hiring Manager (MX) Active
Hiring Manager (MX)-Staging Active
Hiring Manager (MX)-Staging-US-Z Active
Hiring Manager (MX)-US-Z Active
Internal Mobility (EX) Active
Internal Mobility (EX)-Staging Active
Internal Mobility (EX)-Staging-US-Z Active
Internal Mobility (EX)-US-Z Active
Job Feeds Active
Job Feeds-US-Z Active
Phenom corporate website Active
Scheduling-Staging-US-Z Active
Scheduling-US-Z Active
Search Active
Search-Staging Active
Search-Staging-US-Z Active
Search-US-Z Active
User Management (Service Hub) Active
User Management (Service Hub)-Staging Active
User Management (Service Hub)-Staging-US-Z Active
User Management (Service Hub)-US-Z Active
Active
Apply-CA Active
Apply-CR Active
Apply-EU Active
Apply-IN Active
Apply-Staging-CA Active
Apply-Staging-EU Active
Apply-Staging-IN Active
Apply-Staging-US Active
Apply-Staging-US-Z Active
Apply-US Active
Apply-US-Z Active
Active
CRM-CA Active
CRM-CR Active
CRM-EU Active
CRM-IN Active
CRM-Staging-CA Active
CRM-Staging-EU Active
CRM-Staging-IN Active
CRM-Staging-US Active
CRM-Staging-US-Z Active
CRM-US Active
CRM-US-Z Active
Active
Hiring Status-CA Active
Hiring Status-CR Active
Hiring Status-EU Active
Hiring Status-IN Active
Hiring Status-Staging-CA Active
Hiring Status-Staging-EU Active
Hiring Status-Staging-IN Active
Hiring Status-Staging-US Active
Hiring Status-Staging-US-Z Active
Hiring Status-US Active
Hiring Status-US-Z Active
Active
Jobpull-CA Active
Jobpull-CR Active
Jobpull-EU Active
Jobpull-IN Active
Jobpull-Staging-CA Active
Jobpull-Staging-EU Active
Jobpull-Staging-IN Active
Jobpull-Staging-US Active
Jobpull-Staging-US-Z Active
Jobpull-US Active
Jobpull-US-Z Active
Active
Platform-CA Active
Platform-CR Active
Platform-EU Active
Platform-IN Active
Platform-Staging-CA Active
Platform-Staging-EU Active
Platform-Staging-IN Active
Platform-Staging-US Active
Platform-US Active
Active
Platform-Staging-US-Z Active
Platform-US-Z Active
Active
Scheduling-CA Active
Scheduling-CR Active
Scheduling-EU Active
Scheduling-IN Active
Scheduling_US Active
Active
Scheduling-Staging_CA Active
Scheduling-Staging_CR Active
Scheduling-Staging_EU Active
Scheduling-Staging_IN Active
Scheduling-Staging_US Active
Active
Customer Care Portal Active
Phenom Community Active
Phenom Explorer Active

Latest Phenom outages and incidents.

View the latest incidents for Phenom and check for official updates:

Updates:

  • Time: Sept. 4, 2024, 11:34 a.m.
    Status: Resolved
    Update: Phenom has resolved the issues with AI Scheduling and Chatbot and they are now functioning as expected.
  • Time: Sept. 4, 2024, 11:14 a.m.
    Status: Identified
    Update: Phenom team has identified an issue with AI Scheduling and Chatbot for the India Prod Region where scheduling emails would not be triggered for customers. Phenom Engineering is working on this issue with the highest priority and will update you on the progress accordingly.

Updates:

  • Time: Sept. 2, 2024, 11:18 a.m.
    Status: Resolved
    Update: Phenom has resolved the issues with Talent Analytics reports and it is now functioning as expected.
  • Time: Sept. 2, 2024, 10:47 a.m.
    Status: Identified
    Update: Users might experience intermittent performance issues while loading some of the talent analytics reports. Phenom Engineering is currently working on the fix and will update at the earliest.

Updates:

  • Time: Aug. 27, 2024, 4:28 p.m.
    Status: Resolved
    Update: Phenom Engineering team has restored the full functionality of CRM and all services are running as expected without any delays. Please log a support ticket in case you still notice any issues. Thank you for your patience and support.
  • Time: Aug. 27, 2024, 3:03 p.m.
    Status: Monitoring
    Update: Phenom Engineering team has restored the full functionality of CRM. Please note, that the realtime events are being processed while the backlog of events will be processed within the next 2hrs. We will continue monitoring closely for the next 2 hours. Thank you for your patience and support!
  • Time: Aug. 26, 2024, 11:06 p.m.
    Status: Monitoring
    Update: Phenom Engineering team has restored the full functionality of CRM. The backlog of events are being processed and there is no lag for Jobs data. For profiles & hiring status, there is a lag which will take about 16 hours to process. And we will be monitoring this closely for the next 16 hours. Thank you for your patience and support.
  • Time: Aug. 26, 2024, 9:44 p.m.
    Status: Investigating
    Update: Our team is continuing to work to restore full functionality as quickly as possible. We’re doing everything we can to resolve the ongoing CRM issue. We’ll provide you with further updates in about 2 hours. We sincerely appreciate your patience and understanding as we continue to address the issue. Thank you for your continued support.
  • Time: Aug. 26, 2024, 8:31 p.m.
    Status: Investigating
    Update: We are still working to resolve the ongoing CRM issue, and doing everything we can to restore full functionality as swiftly as possible. We’ll keep you informed with updates on our progress in about an hour. We greatly appreciate your patience and continued support during this time.
  • Time: Aug. 26, 2024, 7:19 p.m.
    Status: Investigating
    Update: Our team is actively addressing the current CRM issue, and we’re making every effort to resolve it as quickly as possible. We’re committed to restoring full functionality and will keep you updated on our progress in the next hour. Thank you for your continued support.
  • Time: Aug. 26, 2024, 6:05 p.m.
    Status: Investigating
    Update: With data reprocessing ongoing, we have identified that, due to the large load of data, other functionalities of the CRM have been impacted. We appreciate your patience, we will share an update in about an hour
  • Time: Aug. 26, 2024, 5:31 p.m.
    Status: Investigating
    Update: Phenom Engineering team continues to work on clearing the backlog of events in the CRM. We will keep you posted with more updates after 2 hours.
  • Time: Aug. 26, 2024, 4:13 p.m.
    Status: Investigating
    Update: Phenom Engineering has completed the first step and the backlog of events are now getting consumed. During this process, users might experience intermittent slowness while accessing the CRM pages. We will keep you posted on the latest in next 1 hour.
  • Time: Aug. 26, 2024, 2:56 p.m.
    Status: Investigating
    Update: Users may notice delays in event processing for the CRM which can result in incorrect Hiring Statuses and Applicants being displayed as Leads. Phenom Engineering is working on the fix and we will keep you posted on hourly basis till resolved.

Updates:

  • Time: Aug. 26, 2024, 5:26 a.m.
    Status: Resolved
    Update: Phenom Engineering has resolved the CRM access issue by disabling the Phenom banner. Upon validation, we can confirm users are able to access CRM as usual.
  • Time: Aug. 26, 2024, 4:47 a.m.
    Status: Investigating
    Update: CRM users are able to login but unable to access the application pages due to a phenom banner and Phenom Engineering is investigating this with the highest priority. We will keep you updated on the progress in one hour

Updates:

  • Time: Aug. 22, 2024, 1:54 p.m.
    Status: Resolved
    Update: Phenom has resolved the issue with Analytics and is now functioning as expected.
  • Time: Aug. 22, 2024, 1:11 p.m.
    Status: Monitoring
    Update: Phenom has resolved the issue with Analytics and it's loading as expected. We will be monitoring it for the next 30 mins.
  • Time: Aug. 22, 2024, 12:42 p.m.
    Status: Investigating
    Update: Phenom team has identified an issue with Dashboards not loading in the analytics IR region. Our team is currently investigating.

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Frequently Asked Questions - Phenom

Is there a Phenom outage?
The current status of Phenom is: Systems Active
Where can I find the official status page of Phenom?
The official status page for Phenom is here
How can I get notified if Phenom is down or experiencing an outage?
To get notified of any status changes to Phenom, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Phenom every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Phenom do?
Phenom offers a comprehensive HR technology solution with AI-based Intelligent Talent Experience platform for candidates, recruiters, employees, and management.

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