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Is there an Pipefy outage?

Pipefy status: Systems Active

Last checked: 8 minutes ago

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Pipefy outages and incidents

Outage and incident data over the last 30 days for Pipefy.

There have been 0 outages or incidents for Pipefy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pipefy

Outlogger tracks the status of these components for Xero:

API (GraphQL) Active
Application Active
Auth0 Management Dashboard (manage.auth0.com) Active
Auth0 User Authentication Active
Auth0 User Authentication Active
Auth0 User Authentication Active
Auth0 Web Site (auth0.com) Active
Authentication Active
Automation Active
CDN Active
Home page Active
Intercom Chats and Posts Active
Intercom Intercom APIs Active
Intercom Intercom Web Application Active
Mobile App Active
Portals Active
Public Form Active
Reports Active
Request tracker Active
SendGrid API Active
SendGrid Email Activity Active
Calendar Active
Email messaging Active
Email template Active
Importer Active
PDF Templates Active
Pipefy Bitbucket integration Active
Pipefy Github integration Active
Pipefy Gitlab integration Active
Pipefy Slack integration Active
Process templates Active
Sprint Planner Active
Activities Active
Activities Active
Advanced Reports Active
Billing Active
Dashboards Active
Database Active
Email inbox Active
Field Values Active
Filters Active
Lateness Active
Live updates Active
Notification Active
Webhooks Active
Pricing Active
Signup Active
Template store Active
Component Status
API (GraphQL) Active
Application Active
Auth0 Management Dashboard (manage.auth0.com) Active
Auth0 User Authentication Active
Auth0 User Authentication Active
Auth0 User Authentication Active
Auth0 Web Site (auth0.com) Active
Authentication Active
Automation Active
CDN Active
Home page Active
Intercom Chats and Posts Active
Intercom Intercom APIs Active
Intercom Intercom Web Application Active
Mobile App Active
Portals Active
Public Form Active
Reports Active
Request tracker Active
SendGrid API Active
SendGrid Email Activity Active
Active
Calendar Active
Email messaging Active
Email template Active
Importer Active
PDF Templates Active
Pipefy Bitbucket integration Active
Pipefy Github integration Active
Pipefy Gitlab integration Active
Pipefy Slack integration Active
Process templates Active
Sprint Planner Active
Active
Activities Active
Activities Active
Advanced Reports Active
Billing Active
Dashboards Active
Database Active
Email inbox Active
Field Values Active
Filters Active
Lateness Active
Live updates Active
Notification Active
Webhooks Active
Active
Pricing Active
Signup Active
Template store Active

Latest Pipefy outages and incidents.

View the latest incidents for Pipefy and check for official updates:

Updates:

  • Time: May 14, 2024, 1:48 p.m.
    Status: Postmortem
    Update: **Root Cause** A feature was temporarily disabled and re-enabled, causing all settings to reset. This was done without realizing the impact it would have. **Resolution** Immediate steps were taken to manually restore the most critical settings for customers, and a backup was used to fully recover the system. **Action Plan** Reviewing internal processes, evaluating essential features, considering an enterprise license, and enhancing feature management governance.
  • Time: May 13, 2024, 2:52 p.m.
    Status: Resolved
    Update: The fix has been applied, and after our monitoring and checking everything is back to normal
  • Time: May 13, 2024, 2:50 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: May 13, 2024, 2:23 p.m.
    Status: Monitoring
    Update: Fix has been applied, and we're now monitoring it.
  • Time: May 13, 2024, 2:19 p.m.
    Status: Identified
    Update: We understood the issue, and we're now taking actions to monitor what's next.
  • Time: May 13, 2024, 1:54 p.m.
    Status: Investigating
    Update: We are still investigating the issue.
  • Time: May 13, 2024, 12:59 p.m.
    Status: Investigating
    Update: We realized that some features may not be available, and we're now investigating what happened to work on the fix.

Updates:

  • Time: May 8, 2024, 2:40 p.m.
    Status: Postmortem
    Update: **Root Cause** A database setup not fully prepared for load balancing, which caused some users to see outdated information. **Resolution** To ensure data accuracy, we adjusted our database connections to only utilize the primary source. **Action Plan** We've implemented additional monitoring for data replication processes to enhance system reliability.
  • Time: May 3, 2024, 9:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 3, 2024, 8:55 p.m.
    Status: Monitoring
    Update: Performance should be back to normal
  • Time: May 3, 2024, 8:50 p.m.
    Status: Identified
    Update: Some users might still be experiencing issues moving, creating and fillin in fields in cards
  • Time: May 3, 2024, 8:32 p.m.
    Status: Identified
    Update: The previous incident resulted in an increased latency . Some users might experienced issues moving, creating and filtering cards

Updates:

  • Time: May 8, 2024, 2:24 p.m.
    Status: Postmortem
    Update: **Root Cause** The database health check failed, prompting an automatic failover that unfortunately did not execute as anticipated. As a result, an unplanned service downtime occurred. **Resolution** To resolve the issue, system adjustments were made to manage database connections and ensure a smooth transition to a new master node. **Action Plan** Improve system monitoring with additional metrics for better oversight. Adjusted the health check and failover parameters.
  • Time: May 3, 2024, 7:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 3, 2024, 7:12 p.m.
    Status: Monitoring
    Update: A fix has been applied to resolve the outage and Pipefy is now available to all users.
  • Time: May 3, 2024, 7:05 p.m.
    Status: Identified
    Update: The technical team is still working to restore full access to all users as quickly as possible. Some user might still experience degraded performance.
  • Time: May 3, 2024, 6:44 p.m.
    Status: Identified
    Update: The technical team is still working to restore full access to all users as quickly as possible.
  • Time: May 3, 2024, 6:25 p.m.
    Status: Identified
    Update: The technical team is still working to restore full access to all users as quickly as possible.
  • Time: May 3, 2024, 6:05 p.m.
    Status: Identified
    Update: The technical team has identified the causes of the system unavailability and is currently working to restore full access to all users as quickly as possible.
  • Time: May 3, 2024, 5:58 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 3, 2024, 5:53 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: May 8, 2024, 2:31 p.m.
    Status: Postmortem
    Update: **Root Cause** The database health check failed which caused reduced operational capacity. This led to a short downtime. **Resolution** To resolve the issue, automatic system adjustments were made to manage database connections and ensure a smooth transition to a new master node. **Action Plan** Enhanced system monitoring with additional metrics to improve observability and ensure system reliability.
  • Time: May 3, 2024, 1:43 p.m.
    Status: Resolved
    Update: From 13h30 to 13h35 some users migh have experinced a loading issue in Pipefy caused by an instability in our infrastructure. The issue was quickly mitigated and everything is back to normal.

Updates:

  • Time: May 3, 2024, 12:24 p.m.
    Status: Resolved
    Update: An update was implemented to our system infrastructure last night. Contrary to expectations, these modifications did not transpire as planned, resulting in a brief interruption of platform services for an estimated duration of 5 minutes around 01:00 AM. As soon as the issue was identified, the update was promptly reverted, restoring all systems to their normal operational status.

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Frequently Asked Questions - Pipefy

Is there a Pipefy outage?
The current status of Pipefy is: Systems Active
Where can I find the official status page of Pipefy?
The official status page for Pipefy is here
How can I get notified if Pipefy is down or experiencing an outage?
To get notified of any status changes to Pipefy, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pipefy every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Pipefy do?
Pipefy is a software that automates workflows for HR, Procurement, CS, and other teams with low-code business process automation.