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Is there an Pipefy outage?

Pipefy status: Systems Active

Last checked: 7 minutes ago

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Pipefy outages and incidents

Outage and incident data over the last 30 days for Pipefy.

There have been 0 outages or incidents for Pipefy in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pipefy

Outlogger tracks the status of these components for Xero:

API (GraphQL) Active
Application Active
Auth0 Management Dashboard (manage.auth0.com) Active
Auth0 User Authentication Active
Auth0 User Authentication Active
Auth0 User Authentication Active
Auth0 Web Site (auth0.com) Active
Authentication Active
Automation Active
CDN Active
Home page Active
Intercom Chats and Posts Active
Intercom Intercom APIs Active
Intercom Intercom Web Application Active
Mobile App Active
Portals Active
Public Form Active
Reports Active
Request tracker Active
SendGrid API Active
SendGrid Email Activity Active
Calendar Active
Email messaging Active
Email template Active
Importer Active
PDF Templates Active
Pipefy Bitbucket integration Active
Pipefy Github integration Active
Pipefy Gitlab integration Active
Pipefy Slack integration Active
Process templates Active
Sprint Planner Active
Activities Active
Activities Active
Advanced Reports Active
Billing Active
Dashboards Active
Database Active
Email inbox Active
Field Values Active
Filters Active
Lateness Active
Live updates Active
Notification Active
Webhooks Active
Pricing Active
Signup Active
Template store Active
Component Status
API (GraphQL) Active
Application Active
Auth0 Management Dashboard (manage.auth0.com) Active
Auth0 User Authentication Active
Auth0 User Authentication Active
Auth0 User Authentication Active
Auth0 Web Site (auth0.com) Active
Authentication Active
Automation Active
CDN Active
Home page Active
Intercom Chats and Posts Active
Intercom Intercom APIs Active
Intercom Intercom Web Application Active
Mobile App Active
Portals Active
Public Form Active
Reports Active
Request tracker Active
SendGrid API Active
SendGrid Email Activity Active
Active
Calendar Active
Email messaging Active
Email template Active
Importer Active
PDF Templates Active
Pipefy Bitbucket integration Active
Pipefy Github integration Active
Pipefy Gitlab integration Active
Pipefy Slack integration Active
Process templates Active
Sprint Planner Active
Active
Activities Active
Activities Active
Advanced Reports Active
Billing Active
Dashboards Active
Database Active
Email inbox Active
Field Values Active
Filters Active
Lateness Active
Live updates Active
Notification Active
Webhooks Active
Active
Pricing Active
Signup Active
Template store Active

Latest Pipefy outages and incidents.

View the latest incidents for Pipefy and check for official updates:

Updates:

  • Time: April 23, 2024, 6:51 p.m.
    Status: Postmortem
    Update: **Root Cause** Front end received an unexpected response from the platform and could not handle it correctly. **Resolution** Production was updated to a previous version. **Action Plan** We will discuss further regarding the different formats used on the front-end.
  • Time: April 18, 2024, 8:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 18, 2024, 8:14 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 18, 2024, 8:07 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: April 5, 2024, 2:32 p.m.
    Status: Postmortem
    Update: **Root Cause** An a/b configuration test was made on an infrastructure level that impacted the usage of the home page, dashboards, calendar and sprint for isolated and internal users **Resolution** The test was manually removed from the palatform **Action Plan** We added more steps and approvals to the a/b test configuration deployment and enhanced our testing steps to ensure effective incident communication.
  • Time: April 4, 2024, 8:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 4, 2024, 8:05 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 4, 2024, 8 p.m.
    Status: Investigating
    Update: Some users and organizations might be receiving 503 page error on the home page
  • Time: April 4, 2024, 7:58 p.m.
    Status: Investigating
    Update: Some users and organizations might be receiving 503 page error

Updates:

  • Time: March 25, 2024, 9:12 p.m.
    Status: Postmortem
    Update: **Root Cause** Every update made on cards were not being properly registered, and thus, the filters inside Pipefy couldn't see what was happening. **Resolution** We restarted the system that stores all the data, and then all the updates started coming to the right place. **Action Plan**
  • Time: March 23, 2024, 2:12 a.m.
    Status: Resolved
    Update: The system instability has been fixed and the performance of the platform has been restored. As soon as the investigation process is over, we’ll share further details about the causes, implemented fixes and preventive actions to be implemented.
  • Time: March 22, 2024, 9:27 p.m.
    Status: Identified
    Update: We are still investigating the issue, and one of our actions might result in cards not appearing in pipe reports, specially for cards created after 8:30 pm (UTC 0). It shall normalize soon.
  • Time: March 22, 2024, 8:49 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: March 22, 2024, 8:17 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 22, 2024, 8:17 p.m.
    Status: Investigating
    Update: Pipefy's technical team is still investigating the causes of the issue. A final diagnosis has yet to be established. We regret the inconvenience and assure you that we are working with all our resources to restore normal access and isolate the causes.
  • Time: March 22, 2024, 7:43 p.m.
    Status: Investigating
    Update: The team is still investigating the problem.
  • Time: March 22, 2024, 7:22 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: March 25, 2024, 3:26 p.m.
    Status: Postmortem
    Update: **Root Cause** This incident was caused by a migration of the APP Importer to a new environment. **Resolution** The resolution was made by reverting the Migration. **Action Plan**
  • Time: March 20, 2024, 4:29 p.m.
    Status: Resolved
    Update: The Importer feature instability has been fixed and the performance has been restored. As soon as the investigation process is over, we’ll share further details about the causes, implemented fixes and preventive actions to be implemented.
  • Time: March 20, 2024, 4:24 p.m.
    Status: Monitoring
    Update: The unavailability has been fixed and the access to Pipefy’s web and Importer has been restored. We are currently monitoring the system to ensure all features are working as expected. As soon as the monitoring process is over we’ll share further details about the causes, investigation and preventive actions to be implemented.
  • Time: March 20, 2024, 4:23 p.m.
    Status: Identified
    Update: Pipefy’s technical team is investigating the causes of the platform outage. We’re sorry about the inconvenience the outage has caused and we ensure we’re working with all our resources to restore normal access and isolate the causes of this incident.

Updates:

  • Time: March 21, 2024, 2:28 p.m.
    Status: Postmortem
    Update: **Root Cause** Updates on external servers had params that weren't mapped by our program, which led to this issue. **Resolution** We've manually mapped all the routes to ensure the feature will be working, and we'll be monitoring it from now on. **Action Plan**
  • Time: March 20, 2024, 1:06 a.m.
    Status: Resolved
    Update: The system instability on SMTPs with Gmail hosts has been fixed and the performance of the platform has been restored. As soon as the investigation process is over, we’ll share further details about the causes.
  • Time: March 19, 2024, 11:21 p.m.
    Status: Investigating
    Update: Pipefy’s technical team is still investigating the causes of the SMTP configuration of Gmail degraded. A final diagnosis is still to be established. We will bring new updates in about 6 hours from now.
  • Time: March 19, 2024, 10:23 p.m.
    Status: Investigating
    Update: We're continuing investigating to find the route cause of this issue.
  • Time: March 19, 2024, 9:46 p.m.
    Status: Investigating
    Update: We're still investigating to find the route cause of this issue.
  • Time: March 19, 2024, 9:14 p.m.
    Status: Investigating
    Update: We're remain investigating to find the route cause of this issue.
  • Time: March 19, 2024, 8:40 p.m.
    Status: Investigating
    Update: We're still investigating the cause
  • Time: March 19, 2024, 8:05 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 19, 2024, 6:46 p.m.
    Status: Investigating
    Update: Customers with a custom SMTP configured with Gmail are unable to send emails. We are analyzing to identify and correct the error as soon as possible

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Frequently Asked Questions - Pipefy

Is there a Pipefy outage?
The current status of Pipefy is: Systems Active
Where can I find the official status page of Pipefy?
The official status page for Pipefy is here
How can I get notified if Pipefy is down or experiencing an outage?
To get notified of any status changes to Pipefy, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pipefy every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Pipefy do?
Pipefy is a software that automates workflows for HR, Procurement, CS, and other teams with low-code business process automation.

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