Is there an Pusher outage?

Pusher status: Systems Active

Last checked: 3 minutes ago

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Pusher outages and incidents

Outage and incident data over the last 30 days for Pusher.

There have been 1 outages or incidents for Pusher in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pusher

Outlogger tracks the status of these components for Xero:

Beams Active
Beams dashboard Active
Channels Dashboard Active
Channels presence channels Active
Channels Pusher.js CDN Active
Channels REST API Active
Channels Stats Integrations Active
Channels Webhooks Active
Channels WebSocket client API Active
Marketing Website Active
Payment API Active
Component Status
Beams Active
Beams dashboard Active
Channels Dashboard Active
Channels presence channels Active
Channels Pusher.js CDN Active
Channels REST API Active
Channels Stats Integrations Active
Channels Webhooks Active
Channels WebSocket client API Active
Marketing Website Active
Payment API Active

Latest Pusher outages and incidents.

View the latest incidents for Pusher and check for official updates:

Updates:

  • Time: Oct. 23, 2023, 9:22 a.m.
    Status: Resolved
    Update: The marketing website (pusher.com) should now be reachable for all visitors, and this incident is now resolved. Pusher services were available and unaffected the entire time.
  • Time: Oct. 23, 2023, 8:24 a.m.
    Status: Investigating
    Update: Our marketing website (pusher.com) is unreachable for some visitors. All Pusher services are unaffected and working as expected. We are investigating the issue with the marketing website.

Updates:

  • Time: Oct. 18, 2023, 3:40 p.m.
    Status: Resolved
    Update: Between 14:30 and 14:45 UTC, the Channels API experienced a partial outage. At its peak, approximately 32% of requests to publish a new message failed and most clients had to reconnect.

Updates:

  • Time: Oct. 17, 2023, 11:20 p.m.
    Status: Resolved
    Update: Most customers have had their graphs restored. Over the next few days, the team will persist in their efforts to ensure that all customers' graph issues are resolved, albeit outside the incident process.
  • Time: Oct. 17, 2023, 12:54 p.m.
    Status: Monitoring
    Update: We've observed an improvement in processing speed, and for numerous customers, the data is now readily available and accurate on the Dashboard. We are actively working on the issue.
  • Time: Oct. 17, 2023, 7:57 a.m.
    Status: Monitoring
    Update: Some data processing is taking longer than expected. We are actively working on the issue.
  • Time: Oct. 16, 2023, 4:29 p.m.
    Status: Monitoring
    Update: The data replay is ongoing. We expect it to be completed in the next 6h.
  • Time: Oct. 16, 2023, 2:08 p.m.
    Status: Monitoring
    Update: We are now replaying old data in order to process it. This may cause intermittent delays in usage stats across the dashboard.
  • Time: Oct. 16, 2023, 9:28 a.m.
    Status: Monitoring
    Update: The team has restored the service and is currently monitoring
  • Time: Oct. 16, 2023, 8:57 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that is preventing the telemetry to be pushed to the customer and admin views, making the graphs not available

Updates:

  • Time: Sept. 19, 2023, 7:57 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 18, 2023, 7:56 p.m.
    Status: Identified
    Update: Our vendor continues to investigate and work towards resolution of this issue. We are continuing to see elevated error rates on our public cluster during this time.
  • Time: Sept. 18, 2023, 7:26 p.m.
    Status: Identified
    Update: AWS has confirmed an issue in the us-west region. We are actively assessing the impact on our customers, who may experience elevated error rates during this time.
  • Time: Sept. 18, 2023, 7:18 p.m.
    Status: Investigating
    Update: Customers hosted on our us3 cluster are currently experiencing elevated error rates. Our team is currently looking into the issue.
  • Time: Sept. 18, 2023, 7:03 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of API errors and are currently looking into the issue.

Updates:

  • Time: Sept. 7, 2023, 3:28 p.m.
    Status: Resolved
    Update: This issue is now resolved and the service is operational once more. An RCA will be published once we conclude internal investigations into the issue.
  • Time: Sept. 7, 2023, 2:38 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 7, 2023, 2:23 p.m.
    Status: Investigating
    Update: We are investigating reports of issues with our MT1 cluster.

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Frequently Asked Questions - Pusher

Is there a Pusher outage?
The current status of Pusher is: Systems Active
Where can I find the official status page of Pusher?
The official status page for Pusher is here
How can I get notified if Pusher is down or experiencing an outage?
To get notified of any status changes to Pusher, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pusher every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Pusher do?
A hosted service offering simple, scalable, and reliable realtime APIs for developers to build live dashboards, notifications, geotracking, chat, and more.

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