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Is there an Rivery outage?

Rivery status: Systems Active

Last checked: 56 seconds ago

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Rivery outages and incidents

Outage and incident data over the last 30 days for Rivery.

There have been 5 outages or incidents for Rivery in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Rivery

Outlogger tracks the status of these components for Xero:

Rivery Support Ticketing System Active
Adaptv (AOL) Active
Delta Projects Active
Rivery API (EU) Active
Rivery API (US) Active
console.rivery.io Active
eu-central-1.console.rivery.io Active
eu-west-1.console.rivery.io Active
CDC (EU) Active
CDC (US) Active
Rivers (EU) Active
Rivers (US) Active
Actions Active
ActiveCampaign Active
Adaptive Planning (Workday) Active
Adjust Active
Adobe Ads Active
Adobe Analytics Active
Adquant Active
AdRoll Active
Adtelligent (Verta Media) Active
Airtable Active
Amazon AWS Billing Active
Amazon Redshift Active
Amazon S3 Active
Amplitude Active
Anaplan Active
Apple Appstore Connect: Apps Analytics Active
Apple Itunes Reporter Appstore Sales Active
Apple Search Ads Active
AppNexus Active
Appreciate Active
Appsee Active
AppsFlyer Active
Avantlink Active
BlueSnap Active
Branch Active
BrandWatch Active
CallRail Active
Cedato Active
Cellxpert Active
Chargify Active
Content.Ad Active
Convert Media Active
Coupa Active
Crimson Hexagon Active
Criteo Active
Currency Service (ECB) Active
Customer Gauge Active
Dear Systems Active
Docebo Active
Email Active
Facebook Ads Active
Facebook Audience Network Active
Facebook Social Active
Freshservice Active
FTP Active
Genesys Active
GMP365 Active
Google Ads Active
Google Adwords Active
Google Analytics Active
Google BigQuery Active
Google Cloud Datastore Active
Google Cloud Storage Active
Google DoubleClick (Campaign Manager) Active
Google DV360 Active
Google Gmail Active
Google Play Active
Google Search Ads 360 Active
Google Search Console Active
Google Spreadsheet Active
Gotham Ads Active
Greenhouse Active
Harvest Active
HelpScout Active
Hibob Active
Hivestack Active
HubSpot Active
Impact Radius Active
Innovid Active
Instagram Social Active
Intercom Active
Iron Source Active
Jira Active
JW Player Analytics Active
JW Player Management Active
Kantata (Mavenlink) Active
Keepcon Active
Klaviyo Active
Kochava Active
LinkedIn Ads Active
LinkedIn Social Active
LKQD Active
MariaDB Active
Marketo Active
MediaMath Active
Microsoft Azure Blob Storage Active
Microsoft Bing Ads Active
Microsoft SQL Server Active
Mixpanel Active
Moat Analytics Active
Mobile Action Active
Monday.com Active
MongoDB Active
MyAffiliates Active
MySQL Active
NetSuite Active
NetSuite Analytics Active
NetSuite Reporting Active
NetSuite RESTlets Active
Nium Active
Nuviad Active
Optimove Active
Oracle Active
Outbrain Active
PayPal Reports Active
Pendo Active
Pepperjam Active
Picasso Labs Active
Pinterest Active
Pipedrive Active
Pistol Active
PostgreSQL Active
Recharge Active
Recurly Active
Reddit Ads Active
RevContent Active
Sage Intacct Active
Sailthru Active
Salesforce Active
Salesforce Audience Active
Salesforce Marketing Cloud Active
Salesforce Pardot Active
SAP Concur Active
SAP SuccessFactors Active
SendGrid Active
Sensor Tower Active
ServiceNow Active
ShareASale Active
ShipHero Active
Shopify Active
Snapchat Ads Active
Social Bakers Active
Social Studio Active
SpotX Active
Sprinklr Active
StackAdapt Active
StreamRail Active
Stripe Active
SurveyGizmo Active
SurveyMonkey Active
Taboola Active
Teradata Active
The Trade Desk Active
TikTok Active
TrendKite Active
Tune (HasOffers) Active
Verizon Media (Oath) Active
Vertica Active
Webhook Active
X Ads (Twitter) Active
Yahoo Ads Active
Yandex Active
Yotpo Active
Youtube Reporting Active
Zendesk Active
Zendesk Chat Active
Zendesk Talk Active
Amazon Athena Active
Amazon RDS (Aurora for PostgreSQL) Active
Amazon Redshift Active
Amazon S3 Active
Databricks Active
Email Active
Firebolt Active
Google BigQuery Active
Google Cloud Storage Active
Microsoft Azure Blob Storage Active
Microsoft Azure SQL Active
Microsoft Azure Synapse Analytics Active
Snowflake Active
Treasure Data Active
Component Status
Rivery Support Ticketing System Active
Active
Adaptv (AOL) Active
Delta Projects Active
Rivery API (EU) Active
Rivery API (US) Active
Active
console.rivery.io Active
eu-central-1.console.rivery.io Active
eu-west-1.console.rivery.io Active
Active
CDC (EU) Active
CDC (US) Active
Rivers (EU) Active
Rivers (US) Active
Active
Actions Active
ActiveCampaign Active
Adaptive Planning (Workday) Active
Adjust Active
Adobe Ads Active
Adobe Analytics Active
Adquant Active
AdRoll Active
Adtelligent (Verta Media) Active
Airtable Active
Amazon AWS Billing Active
Amazon Redshift Active
Amazon S3 Active
Amplitude Active
Anaplan Active
Apple Appstore Connect: Apps Analytics Active
Apple Itunes Reporter Appstore Sales Active
Apple Search Ads Active
AppNexus Active
Appreciate Active
Appsee Active
AppsFlyer Active
Avantlink Active
BlueSnap Active
Branch Active
BrandWatch Active
CallRail Active
Cedato Active
Cellxpert Active
Chargify Active
Content.Ad Active
Convert Media Active
Coupa Active
Crimson Hexagon Active
Criteo Active
Currency Service (ECB) Active
Customer Gauge Active
Dear Systems Active
Docebo Active
Email Active
Facebook Ads Active
Facebook Audience Network Active
Facebook Social Active
Freshservice Active
FTP Active
Genesys Active
GMP365 Active
Google Ads Active
Google Adwords Active
Google Analytics Active
Google BigQuery Active
Google Cloud Datastore Active
Google Cloud Storage Active
Google DoubleClick (Campaign Manager) Active
Google DV360 Active
Google Gmail Active
Google Play Active
Google Search Ads 360 Active
Google Search Console Active
Google Spreadsheet Active
Gotham Ads Active
Greenhouse Active
Harvest Active
HelpScout Active
Hibob Active
Hivestack Active
HubSpot Active
Impact Radius Active
Innovid Active
Instagram Social Active
Intercom Active
Iron Source Active
Jira Active
JW Player Analytics Active
JW Player Management Active
Kantata (Mavenlink) Active
Keepcon Active
Klaviyo Active
Kochava Active
LinkedIn Ads Active
LinkedIn Social Active
LKQD Active
MariaDB Active
Marketo Active
MediaMath Active
Microsoft Azure Blob Storage Active
Microsoft Bing Ads Active
Microsoft SQL Server Active
Mixpanel Active
Moat Analytics Active
Mobile Action Active
Monday.com Active
MongoDB Active
MyAffiliates Active
MySQL Active
NetSuite Active
NetSuite Analytics Active
NetSuite Reporting Active
NetSuite RESTlets Active
Nium Active
Nuviad Active
Optimove Active
Oracle Active
Outbrain Active
PayPal Reports Active
Pendo Active
Pepperjam Active
Picasso Labs Active
Pinterest Active
Pipedrive Active
Pistol Active
PostgreSQL Active
Recharge Active
Recurly Active
Reddit Ads Active
RevContent Active
Sage Intacct Active
Sailthru Active
Salesforce Active
Salesforce Audience Active
Salesforce Marketing Cloud Active
Salesforce Pardot Active
SAP Concur Active
SAP SuccessFactors Active
SendGrid Active
Sensor Tower Active
ServiceNow Active
ShareASale Active
ShipHero Active
Shopify Active
Snapchat Ads Active
Social Bakers Active
Social Studio Active
SpotX Active
Sprinklr Active
StackAdapt Active
StreamRail Active
Stripe Active
SurveyGizmo Active
SurveyMonkey Active
Taboola Active
Teradata Active
The Trade Desk Active
TikTok Active
TrendKite Active
Tune (HasOffers) Active
Verizon Media (Oath) Active
Vertica Active
Webhook Active
X Ads (Twitter) Active
Yahoo Ads Active
Yandex Active
Yotpo Active
Youtube Reporting Active
Zendesk Active
Zendesk Chat Active
Zendesk Talk Active
Active
Amazon Athena Active
Amazon RDS (Aurora for PostgreSQL) Active
Amazon Redshift Active
Amazon S3 Active
Databricks Active
Email Active
Firebolt Active
Google BigQuery Active
Google Cloud Storage Active
Microsoft Azure Blob Storage Active
Microsoft Azure SQL Active
Microsoft Azure Synapse Analytics Active
Snowflake Active
Treasure Data Active

Latest Rivery outages and incidents.

View the latest incidents for Rivery and check for official updates:

Updates:

  • Time: June 30, 2023, 7:25 p.m.
    Status: Resolved
    Update: The Instance Connectivity for Amazon Elastic Compute Cloud (Ohio) have been resolved. Timeframe: 5:16 PM - 6:56 PM UTC June 30, 2023 See full AWS report here: https://health.aws.amazon.com/health/status We recommend rerunning any affected tasks to ensure proper processing.
  • Time: June 30, 2023, 5:57 p.m.
    Status: Monitoring
    Update: Starting June 30, 2023 at 15:30 UTC, AWS began experiencing a service disruption in the AWS us-east-2 region affecting Availability Zone az1. The disruption is specifically impacting the Elastic Block Store (EBS) service, resulting in the automatic takeover of 8 of our servers by AWS. Impact: The affected servers were running tasks such as targets, RDBMS, and feeders and resulted in some tasks might not have completed during the recent AWS service disruption. Next steps: We recommend rerunning any affected tasks to ensure proper processing. We are actively monitoring the situation and will update on any development - for any inquiries please do not hesitate to contact Support via [email protected]

Updates:

  • Time: June 23, 2023, 5:36 p.m.
    Status: Resolved
    Update: The timeout issue occurring between 22-06-2023, 4:00 PM UTC - 23-06-2023, 4:30 PM UTC has been resolved. To resolve any rivers that resulted in timeout during this timeframe we recommend rerunning the affected rivers. Thank you for your patience during this time, please contact our support team at [email protected] for any inquiries you may have.
  • Time: June 23, 2023, 4:52 p.m.
    Status: Monitoring
    Update: A fix has been implemented June 23, 2023, at 4:30 PM UTC Symptoms: - Users running incremental using running number rivers with sources: Mysql, Oracle, Mariadb, Teradata and Redshift may have encountered longer than usual river run times. - Timeout errors were reported during specific operations. Steps to resolved: - We recommend rerunning the affected rivers that failed due to a timeout error We apologize for the inconvenience caused. We will continue to monitor the situation closely and provide updates on the progression. If you have any questions or require further assistance, please don’t hesitate to reach out to our support team at [email protected]
  • Time: June 23, 2023, 4:14 p.m.
    Status: Identified
    Update: Starting on June 22, 2023, at 4:00 PM UTC, we noticed increased river run times resulting in timeout instances and causing certain operations to fail. Symptoms: - Users may have encountered longer than usual river run times. - Timeout errors were reported during specific operations. Current status: We are actively working on a resolution and will provide updates as progress is made. If you have any questions or require further assistance, please don’t hesitate to reach out to our support team at [email protected].

Updates:

  • Time: June 23, 2023, 5:36 p.m.
    Status: Resolved
    Update: The timeout issue occurring between 22-06-2023, 4:00 PM UTC - 23-06-2023, 4:30 PM UTC has been resolved. To resolve any rivers that resulted in timeout during this timeframe we recommend rerunning the affected rivers. Thank you for your patience during this time, please contact our support team at [email protected] for any inquiries you may have.
  • Time: June 23, 2023, 4:52 p.m.
    Status: Monitoring
    Update: A fix has been implemented June 23, 2023, at 4:30 PM UTC Symptoms: - Users running incremental using running number rivers with sources: Mysql, Oracle, Mariadb, Teradata and Redshift may have encountered longer than usual river run times. - Timeout errors were reported during specific operations. Steps to resolved: - We recommend rerunning the affected rivers that failed due to a timeout error We apologize for the inconvenience caused. We will continue to monitor the situation closely and provide updates on the progression. If you have any questions or require further assistance, please don’t hesitate to reach out to our support team at [email protected]
  • Time: June 23, 2023, 4:14 p.m.
    Status: Identified
    Update: Starting on June 22, 2023, at 4:00 PM UTC, we noticed increased river run times resulting in timeout instances and causing certain operations to fail. Symptoms: - Users may have encountered longer than usual river run times. - Timeout errors were reported during specific operations. Current status: We are actively working on a resolution and will provide updates as progress is made. If you have any questions or require further assistance, please don’t hesitate to reach out to our support team at [email protected].

Updates:

  • Time: June 13, 2023, 10:54 p.m.
    Status: Resolved
    Update: AWS has resolved the incident on their Health Dashboard and confirmed that their services are operating normally. Thank you for your patience and please reach out to our Rivery Support Team if you have any questions.
  • Time: June 13, 2023, 10:54 p.m.
    Status: Resolved
    Update: AWS has resolved the incident on their Health Dashboard and confirmed that their services are operating normally. Thank you for your patience and please reach out to our Rivery Support Team if you have any questions.
  • Time: June 13, 2023, 9:39 p.m.
    Status: Monitoring
    Update: AWS is recovering their services and we are no longer seeing an impact on the Rivery platform. We are continuing to monitor the incident on the AWS Health Dashboard until it is officially resolved. We advise rerunning any scheduled rivers that failed between 20:08 UTC and 22:29 UTC. Please reach out to our Rivery Support Team if you have any questions.
  • Time: June 13, 2023, 9:39 p.m.
    Status: Monitoring
    Update: AWS is recovering their services and we are no longer seeing an impact on the Rivery platform. We are continuing to monitor the incident on the AWS Health Dashboard until it is officially resolved. We advise rerunning any scheduled rivers that failed between 20:08 UTC and 22:29 UTC. Please reach out to our Rivery Support Team if you have any questions.
  • Time: June 13, 2023, 9:16 p.m.
    Status: Investigating
    Update: AWS is actively experiencing operational issues. These issues began at 20:08 UTC on June 13th, based on the AWS Health Dashboard: https://health.aws.amazon.com/health/status We are still actively investigating the full impact on the Rivery platform, but we have identified the following degraded components due to the AWS issues: - UI / API degraded performance - Scheduled rivers might not execute - CDC / SSH tunnel degraded performance We will update with additional information as soon as it is available.
  • Time: June 13, 2023, 9:16 p.m.
    Status: Investigating
    Update: AWS is actively experiencing operational issues. These issues began at 20:08 UTC on June 13th, based on the AWS Health Dashboard: https://health.aws.amazon.com/health/status We are still actively investigating the full impact on the Rivery platform, but we have identified the following degraded components due to the AWS issues: - UI / API degraded performance - Scheduled rivers might not execute - CDC / SSH tunnel degraded performance We will update with additional information as soon as it is available.

Updates:

  • Time: June 1, 2023, 9:52 p.m.
    Status: Resolved
    Update: This incident has been resolved. For any rivers utilizing webhook as a source, we advise rerunning any POSTs that were run during the incident window of 19:35 UTC and 21:35 UTC to ensure all data is ingested and sent to your target system. If you have any questions or need assistance, please reach out to our Rivery Support Team.
  • Time: June 1, 2023, 9:37 p.m.
    Status: Monitoring
    Update: Rivers utilizing webhook as a source were not transferring data as expected, beginning at 19:35 UTC. While these rivers were not resulting in failed runs, the POST to the webhook endpoint was intermittently failing which resulted in partial data transfers. We have deployed a fix that has resolved the issue and we are monitoring the results.
  • Time: June 1, 2023, 8:57 p.m.
    Status: Investigating
    Update: We are currently experiencing issues with our Webhook source in our US Rivery Platform (console.rivery.io) and are actively investigating the incident.

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Frequently Asked Questions - Rivery

Is there a Rivery outage?
The current status of Rivery is: Systems Active
Where can I find the official status page of Rivery?
The official status page for Rivery is here
How can I get notified if Rivery is down or experiencing an outage?
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