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Is there an Rivery outage?

Rivery status: Systems Active

Last checked: 7 minutes ago

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Rivery outages and incidents

Outage and incident data over the last 30 days for Rivery.

There have been 5 outages or incidents for Rivery in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Rivery

Outlogger tracks the status of these components for Xero:

Rivery Support Ticketing System Active
Adaptv (AOL) Active
Delta Projects Active
Rivery API (EU) Active
Rivery API (US) Active
console.rivery.io Active
eu-central-1.console.rivery.io Active
eu-west-1.console.rivery.io Active
CDC (EU) Active
CDC (US) Active
Rivers (EU) Active
Rivers (US) Active
Actions Active
ActiveCampaign Active
Adaptive Planning (Workday) Active
Adjust Active
Adobe Ads Active
Adobe Analytics Active
Adquant Active
AdRoll Active
Adtelligent (Verta Media) Active
Airtable Active
Amazon AWS Billing Active
Amazon Redshift Active
Amazon S3 Active
Amplitude Active
Anaplan Active
Apple Appstore Connect: Apps Analytics Active
Apple Itunes Reporter Appstore Sales Active
Apple Search Ads Active
AppNexus Active
Appreciate Active
Appsee Active
AppsFlyer Active
Avantlink Active
BlueSnap Active
Branch Active
BrandWatch Active
CallRail Active
Cedato Active
Cellxpert Active
Chargify Active
Content.Ad Active
Convert Media Active
Coupa Active
Crimson Hexagon Active
Criteo Active
Currency Service (ECB) Active
Customer Gauge Active
Dear Systems Active
Docebo Active
Email Active
Facebook Ads Active
Facebook Audience Network Active
Facebook Social Active
Freshservice Active
FTP Active
Genesys Active
GMP365 Active
Google Ads Active
Google Adwords Active
Google Analytics Active
Google BigQuery Active
Google Cloud Datastore Active
Google Cloud Storage Active
Google DoubleClick (Campaign Manager) Active
Google DV360 Active
Google Gmail Active
Google Play Active
Google Search Ads 360 Active
Google Search Console Active
Google Spreadsheet Active
Gotham Ads Active
Greenhouse Active
Harvest Active
HelpScout Active
Hibob Active
Hivestack Active
HubSpot Active
Impact Radius Active
Innovid Active
Instagram Social Active
Intercom Active
Iron Source Active
Jira Active
JW Player Analytics Active
JW Player Management Active
Kantata (Mavenlink) Active
Keepcon Active
Klaviyo Active
Kochava Active
LinkedIn Ads Active
LinkedIn Social Active
LKQD Active
MariaDB Active
Marketo Active
MediaMath Active
Microsoft Azure Blob Storage Active
Microsoft Bing Ads Active
Microsoft SQL Server Active
Mixpanel Active
Moat Analytics Active
Mobile Action Active
Monday.com Active
MongoDB Active
MyAffiliates Active
MySQL Active
NetSuite Active
NetSuite Analytics Active
NetSuite Reporting Active
NetSuite RESTlets Active
Nium Active
Nuviad Active
Optimove Active
Oracle Active
Outbrain Active
PayPal Reports Active
Pendo Active
Pepperjam Active
Picasso Labs Active
Pinterest Active
Pipedrive Active
Pistol Active
PostgreSQL Active
Recharge Active
Recurly Active
Reddit Ads Active
RevContent Active
Sage Intacct Active
Sailthru Active
Salesforce Active
Salesforce Audience Active
Salesforce Marketing Cloud Active
Salesforce Pardot Active
SAP Concur Active
SAP SuccessFactors Active
SendGrid Active
Sensor Tower Active
ServiceNow Active
ShareASale Active
ShipHero Active
Shopify Active
Snapchat Ads Active
Social Bakers Active
Social Studio Active
SpotX Active
Sprinklr Active
StackAdapt Active
StreamRail Active
Stripe Active
SurveyGizmo Active
SurveyMonkey Active
Taboola Active
Teradata Active
The Trade Desk Active
TikTok Active
TrendKite Active
Tune (HasOffers) Active
Verizon Media (Oath) Active
Vertica Active
Webhook Active
X Ads (Twitter) Active
Yahoo Ads Active
Yandex Active
Yotpo Active
Youtube Reporting Active
Zendesk Active
Zendesk Chat Active
Zendesk Talk Active
Amazon Athena Active
Amazon RDS (Aurora for PostgreSQL) Active
Amazon Redshift Active
Amazon S3 Active
Databricks Active
Email Active
Firebolt Active
Google BigQuery Active
Google Cloud Storage Active
Microsoft Azure Blob Storage Active
Microsoft Azure SQL Active
Microsoft Azure Synapse Analytics Active
Snowflake Active
Treasure Data Active
Component Status
Rivery Support Ticketing System Active
Active
Adaptv (AOL) Active
Delta Projects Active
Rivery API (EU) Active
Rivery API (US) Active
Active
console.rivery.io Active
eu-central-1.console.rivery.io Active
eu-west-1.console.rivery.io Active
Active
CDC (EU) Active
CDC (US) Active
Rivers (EU) Active
Rivers (US) Active
Active
Actions Active
ActiveCampaign Active
Adaptive Planning (Workday) Active
Adjust Active
Adobe Ads Active
Adobe Analytics Active
Adquant Active
AdRoll Active
Adtelligent (Verta Media) Active
Airtable Active
Amazon AWS Billing Active
Amazon Redshift Active
Amazon S3 Active
Amplitude Active
Anaplan Active
Apple Appstore Connect: Apps Analytics Active
Apple Itunes Reporter Appstore Sales Active
Apple Search Ads Active
AppNexus Active
Appreciate Active
Appsee Active
AppsFlyer Active
Avantlink Active
BlueSnap Active
Branch Active
BrandWatch Active
CallRail Active
Cedato Active
Cellxpert Active
Chargify Active
Content.Ad Active
Convert Media Active
Coupa Active
Crimson Hexagon Active
Criteo Active
Currency Service (ECB) Active
Customer Gauge Active
Dear Systems Active
Docebo Active
Email Active
Facebook Ads Active
Facebook Audience Network Active
Facebook Social Active
Freshservice Active
FTP Active
Genesys Active
GMP365 Active
Google Ads Active
Google Adwords Active
Google Analytics Active
Google BigQuery Active
Google Cloud Datastore Active
Google Cloud Storage Active
Google DoubleClick (Campaign Manager) Active
Google DV360 Active
Google Gmail Active
Google Play Active
Google Search Ads 360 Active
Google Search Console Active
Google Spreadsheet Active
Gotham Ads Active
Greenhouse Active
Harvest Active
HelpScout Active
Hibob Active
Hivestack Active
HubSpot Active
Impact Radius Active
Innovid Active
Instagram Social Active
Intercom Active
Iron Source Active
Jira Active
JW Player Analytics Active
JW Player Management Active
Kantata (Mavenlink) Active
Keepcon Active
Klaviyo Active
Kochava Active
LinkedIn Ads Active
LinkedIn Social Active
LKQD Active
MariaDB Active
Marketo Active
MediaMath Active
Microsoft Azure Blob Storage Active
Microsoft Bing Ads Active
Microsoft SQL Server Active
Mixpanel Active
Moat Analytics Active
Mobile Action Active
Monday.com Active
MongoDB Active
MyAffiliates Active
MySQL Active
NetSuite Active
NetSuite Analytics Active
NetSuite Reporting Active
NetSuite RESTlets Active
Nium Active
Nuviad Active
Optimove Active
Oracle Active
Outbrain Active
PayPal Reports Active
Pendo Active
Pepperjam Active
Picasso Labs Active
Pinterest Active
Pipedrive Active
Pistol Active
PostgreSQL Active
Recharge Active
Recurly Active
Reddit Ads Active
RevContent Active
Sage Intacct Active
Sailthru Active
Salesforce Active
Salesforce Audience Active
Salesforce Marketing Cloud Active
Salesforce Pardot Active
SAP Concur Active
SAP SuccessFactors Active
SendGrid Active
Sensor Tower Active
ServiceNow Active
ShareASale Active
ShipHero Active
Shopify Active
Snapchat Ads Active
Social Bakers Active
Social Studio Active
SpotX Active
Sprinklr Active
StackAdapt Active
StreamRail Active
Stripe Active
SurveyGizmo Active
SurveyMonkey Active
Taboola Active
Teradata Active
The Trade Desk Active
TikTok Active
TrendKite Active
Tune (HasOffers) Active
Verizon Media (Oath) Active
Vertica Active
Webhook Active
X Ads (Twitter) Active
Yahoo Ads Active
Yandex Active
Yotpo Active
Youtube Reporting Active
Zendesk Active
Zendesk Chat Active
Zendesk Talk Active
Active
Amazon Athena Active
Amazon RDS (Aurora for PostgreSQL) Active
Amazon Redshift Active
Amazon S3 Active
Databricks Active
Email Active
Firebolt Active
Google BigQuery Active
Google Cloud Storage Active
Microsoft Azure Blob Storage Active
Microsoft Azure SQL Active
Microsoft Azure Synapse Analytics Active
Snowflake Active
Treasure Data Active

Latest Rivery outages and incidents.

View the latest incidents for Rivery and check for official updates:

Updates:

  • Time: July 5, 2023, 8:26 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 5, 2023, 8:07 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 5, 2023, 7:34 a.m.
    Status: Monitoring
    Update: All of the delay runs triggered correctly, and the system return to work as expected. The spike on delayed fulfilled. The team is providing a quick fix to the issue, and we're monitoring the case. Resolution Steps: If you still see stuck rivers, please cancel their execution and rerun them
  • Time: July 5, 2023, 7:25 a.m.
    Status: Identified
    Update: We identified the issue and working on a fix
  • Time: July 5, 2023, 7:17 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 5, 2023, 7:12 a.m.
    Status: Investigating
    Update: The team found a performance degraded issue in US and EU infra, that cause some of the tasks to trigger in some delay. We're investigating the cause and will provide an update soon.

Updates:

  • Time: July 3, 2023, 9:03 a.m.
    Status: Resolved
    Update: [Status Update - Resolve] Date and Time of Fix: Jul 3, 2023, 9:00 AM UTC Symptoms: Users encountered the following error while running LinkedIn Rivers: [RVR-RCT-400]: Actions - Bad request. Error message: Rest request got Error response code : 400. Response is: {"message":"Parameter 'search' is required","status":400}. Scope: This error specifically affects the campaign group report. Resolution Steps: We recommend re-executing the failed rivers that were affected. We apologize for any inconvenience caused. If you have any questions or need further assistance, please contact our support team at [email protected].
  • Time: July 3, 2023, 9:03 a.m.
    Status: Resolved
    Update: [Status Update - Resolve] Date and Time of Fix: Jul 3, 2023, 9:00 AM UTC Symptoms: Users encountered the following error while running LinkedIn Rivers: [RVR-RCT-400]: Actions - Bad request. Error message: Rest request got Error response code : 400. Response is: {"message":"Parameter 'search' is required","status":400}. Scope: This error specifically affects the campaign group report. Resolution Steps: We recommend re-executing the failed rivers that were affected. We apologize for any inconvenience caused. If you have any questions or need further assistance, please contact our support team at [email protected].
  • Time: June 30, 2023, 7:11 p.m.
    Status: Investigating
    Update: Starting June 29, 2023 at 14:30 UTC, we are seeing an increase in the following error for Linkedin [RVR-RCT-400]: Actions - Bad request. Error message: Rest request got Error response code : 400. Response is: {“message”:“Parameter ‘search’ is required”,“status”:400} Scope: This error pertains to the campaign group report Status: We are actively investigating this and will update on any developments, for any questions do not hesitate to reach out to our dedicated Support team
  • Time: June 30, 2023, 7:11 p.m.
    Status: Investigating
    Update: Starting June 29, 2023 at 14:30 UTC, we are seeing an increase in the following error for Linkedin [RVR-RCT-400]: Actions - Bad request. Error message: Rest request got Error response code : 400. Response is: {“message”:“Parameter ‘search’ is required”,“status”:400} Scope: This error pertains to the campaign group report Status: We are actively investigating this and will update on any developments, for any questions do not hesitate to reach out to our dedicated Support team

Updates:

  • Time: July 3, 2023, 4:26 p.m.
    Status: Resolved
    Update: The the incident regarding the Pinterest API (v5) Error 400 "user is not authorized to view the requested entity" has been resolved. According to Pinterest's official documentation (Reference: https://developers.pinterest.com/docs/reference/business-access/), updating business access or user roles and permissions is not currently supported by the API. To address this, we recommend taking the following action: 1. Access your Pinterest business account directly at Pinterest.com. 2. Review and update the permissions of your business accounts accordingly. To learn how to manage access and permissions for your ad accounts, please refer to Pinterest's help center article: https://help.pinterest.com/en/business/article/share-and-manage-access-to-your-ad-accounts/ By following the steps above, you can ensure that the appropriate permissions are set for your business accounts on Pinterest.
  • Time: July 1, 2023, 2:05 p.m.
    Status: Monitoring
    Update: From our investigations the "400 not authorized to view the requested entity" error pertains to users utilizing a business accounts . Per Pinterest API (v5), updating business access or user roles and permissions is not currently supported. Reference from Pinterest: https://developers.pinterest.com/docs/reference/business-access/ Action item: Please update the adequate permissions in the business accounts, learn how to do this directly on Pinterest.com see: https://help.pinterest.com/en/business/article/share-and-manage-access-to-your-ad-accounts/ For any inquiries please do not hesitate to contact our dedicated Rivery Support Team
  • Time: June 30, 2023, 7:06 p.m.
    Status: Investigating
    Update: Starting June 29, 2023 at 14:00 UTC, we are seeing an increase in the following error for Pinterest Error from Pinterest API, status_code: 400, response: {\“code\“:1,\“message\“:\“User <user> is not authorized to view the requested entity.\“}. Scope: This error pertains to the ads_delivery report Status: We are actively investigating this and will update on any developments, for any questions do not hesitate to reach out to our dedicated Support team

Updates:

  • Time: July 3, 2023, 4:26 p.m.
    Status: Resolved
    Update: The the incident regarding the Pinterest API (v5) Error 400 "user is not authorized to view the requested entity" has been resolved. According to Pinterest's official documentation (Reference: https://developers.pinterest.com/docs/reference/business-access/), updating business access or user roles and permissions is not currently supported by the API. To address this, we recommend taking the following action: 1. Access your Pinterest business account directly at Pinterest.com. 2. Review and update the permissions of your business accounts accordingly. To learn how to manage access and permissions for your ad accounts, please refer to Pinterest's help center article: https://help.pinterest.com/en/business/article/share-and-manage-access-to-your-ad-accounts/ By following the steps above, you can ensure that the appropriate permissions are set for your business accounts on Pinterest.
  • Time: July 1, 2023, 2:05 p.m.
    Status: Monitoring
    Update: From our investigations the "400 not authorized to view the requested entity" error pertains to users utilizing a business accounts . Per Pinterest API (v5), updating business access or user roles and permissions is not currently supported. Reference from Pinterest: https://developers.pinterest.com/docs/reference/business-access/ Action item: Please update the adequate permissions in the business accounts, learn how to do this directly on Pinterest.com see: https://help.pinterest.com/en/business/article/share-and-manage-access-to-your-ad-accounts/ For any inquiries please do not hesitate to contact our dedicated Rivery Support Team
  • Time: June 30, 2023, 7:06 p.m.
    Status: Investigating
    Update: Starting June 29, 2023 at 14:00 UTC, we are seeing an increase in the following error for Pinterest Error from Pinterest API, status_code: 400, response: {\“code\“:1,\“message\“:\“User <user> is not authorized to view the requested entity.\“}. Scope: This error pertains to the ads_delivery report Status: We are actively investigating this and will update on any developments, for any questions do not hesitate to reach out to our dedicated Support team

Updates:

  • Time: June 30, 2023, 7:25 p.m.
    Status: Resolved
    Update: The Instance Connectivity for Amazon Elastic Compute Cloud (Ohio) have been resolved. Timeframe: 5:16 PM - 6:56 PM UTC June 30, 2023 See full AWS report here: https://health.aws.amazon.com/health/status We recommend rerunning any affected tasks to ensure proper processing.
  • Time: June 30, 2023, 5:57 p.m.
    Status: Monitoring
    Update: Starting June 30, 2023 at 15:30 UTC, AWS began experiencing a service disruption in the AWS us-east-2 region affecting Availability Zone az1. The disruption is specifically impacting the Elastic Block Store (EBS) service, resulting in the automatic takeover of 8 of our servers by AWS. Impact: The affected servers were running tasks such as targets, RDBMS, and feeders and resulted in some tasks might not have completed during the recent AWS service disruption. Next steps: We recommend rerunning any affected tasks to ensure proper processing. We are actively monitoring the situation and will update on any development - for any inquiries please do not hesitate to contact Support via [email protected]

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Frequently Asked Questions - Rivery

Is there a Rivery outage?
The current status of Rivery is: Systems Active
Where can I find the official status page of Rivery?
The official status page for Rivery is here
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