Company Logo

Is there an Salucro Healthcare Solutions outage?

Salucro Healthcare Solutions status: Systems Active

Last checked: 3 minutes ago

Get notified about any outages, downtime or incidents for Salucro Healthcare Solutions and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Salucro Healthcare Solutions outages and incidents

Outage and incident data over the last 30 days for Salucro Healthcare Solutions.

There have been 1 outages or incidents for Salucro Healthcare Solutions in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Salucro Healthcare Solutions

Outlogger tracks the status of these components for Xero:

ACH (eCheck) Payments Active
Cash Drawer Payments Active
Check Scanning Payments Active
Daily Reports & Files (FTP, Email, 835) Active
MedEpay Payments API Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Active
Provider Portal Active
Provider Portal (SSO) Active
Statements Active
Text Notifications Active
Patient Portal Active
Provider Portal Active
Salucro.com Active
Support Team (Chat, Email, Phone) Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
ACH (eCheck) Payments Active
CardConnect Gateway Active
Cash Drawer Payments Active
Check 21/Check Scanning Payments Active
Credit/Debit Payments Active
Dailly Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Statements Active
Text Notifications Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH Active
Salucro Credit/Debit Payments Active
Settlements Active
Cash Drawer Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro Credit/Debit Payments Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
ACH Payments Active
Cash Drawer Payments Active
Credit/Debit Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
Patient Portal Active
Payment Processors Other Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Text Notifications Active
API Active
Cash Drawer Payments Active
Check Payments Active
Credit/Debit Payments Active
Demand Draft Active
Iframe Active
Offline Wallets (Paytm/PhonePe) Active
Patient App Integration Active
Payment Links (SMS/Emails) Active
Provider Portal Active
Credit/Debit Payments Active
Daily Reports & Files Active
IVR Payments Active
MyChart Payments Active
Provider Portal Active
Provider Portal SSO Active
Component Status
Active
ACH (eCheck) Payments Active
Cash Drawer Payments Active
Check Scanning Payments Active
Daily Reports & Files (FTP, Email, 835) Active
MedEpay Payments API Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Active
Provider Portal Active
Provider Portal (SSO) Active
Statements Active
Text Notifications Active
Active
Patient Portal Active
Provider Portal Active
Active
Salucro.com Active
Support Team (Chat, Email, Phone) Active
Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
Active
ACH (eCheck) Payments Active
CardConnect Gateway Active
Cash Drawer Payments Active
Check 21/Check Scanning Payments Active
Credit/Debit Payments Active
Dailly Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Statements Active
Text Notifications Active
Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH Active
Salucro Credit/Debit Payments Active
Settlements Active
Active
Cash Drawer Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro Credit/Debit Payments Active
Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
Active
ACH Payments Active
Cash Drawer Payments Active
Credit/Debit Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
Patient Portal Active
Payment Processors Other Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Text Notifications Active
Active
API Active
Cash Drawer Payments Active
Check Payments Active
Credit/Debit Payments Active
Demand Draft Active
Iframe Active
Offline Wallets (Paytm/PhonePe) Active
Patient App Integration Active
Payment Links (SMS/Emails) Active
Provider Portal Active
Active
Credit/Debit Payments Active
Daily Reports & Files Active
IVR Payments Active
MyChart Payments Active
Provider Portal Active
Provider Portal SSO Active

Latest Salucro Healthcare Solutions outages and incidents.

View the latest incidents for Salucro Healthcare Solutions and check for official updates:

Updates:

  • Time: June 14, 2022, 6:29 p.m.
    Status: Resolved
    Update: Area Affected: V4 Patient Portal Issue: After careful monitoring, we have resolved the "Error 400" issue that was being received on some customer versions of our Patient Portal. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: June 14, 2022, 5:19 p.m.
    Status: Monitoring
    Update: Area Affected: V4 Patient Portal Issue: We have resolved the "Error 400" issue that was being received on some customer versions of our Patient Portal. We will continue to monitor this until 6/14/22 at 12:30pm CDT to ensure everything continues to function properly. Impact: When attempting to access some customer Patient Portals an "Error 400" was received and the portal was unable to be loaded. Actions Taken to Restore Service: Salucro technicians have identified the issue and restored functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: June 14, 2022, 4:31 p.m.
    Status: Identified
    Update: Area Affected: V4 Patient Portal Issue: We have identified the "Error 400" issue that is being received on some customer versions of our Patient Portal and have partially restored functionality. We will provide another update shortly. Impact: When attempting to access some customer Patient Portals an "Error 400" is received and the portal is unable to be loaded. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: June 14, 2022, 3:32 p.m.
    Status: Identified
    Update: Area Affected: V4 Patient Portal Issue: We have identified the "Error 400" issue that is being received on some customer versions of our Patient Portal. We will provide another update shortly. Impact: When attempting to access some customer Patient Portals an "Error 400" is received and the portal is unable to be loaded. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: June 14, 2022, 2:25 p.m.
    Status: Investigating
    Update: Area Affected: V4 Patient Portal Issue: We are currently investigating reports of an "Error 400" with some customer versions of our Patient Portal. We will provide another update shortly. Impact: When attempting to access some customer Patient Portals an "Error 400" is received and the portal is unable to be loaded. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Updates:

  • Time: June 10, 2022, 10 p.m.
    Status: Resolved
    Update: Area Affected: Transaction Processing Issue: After careful monitoring with FreedomPay, we can report that the issue affecting processing through Chase Paymentech has been resolved and transactions are no longer being declined with the message "Declined - Exceeds Floor Limit". If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: June 10, 2022, 9 p.m.
    Status: Monitoring
    Update: Area Affected: Transaction Processing Issue: The issue affecting some customers utilizing Chase Paymentech that are receiving a "Declined - Exceeds Floor Limit" error message while attempting to process a transaction with FreedomPay our payment processing gateway has been resolved. We will continue to monitor with FreedomPay until 5pm CDT 6/10/22 . Impact: When users attempted to process some payments the following error message was received: "Declined - Exceeds Floor Limit". Actions Taken to Restore Service: Salucro is actively coordinating communications and monitoring efforts with FreedomPay, as FreedomPay restores functionality with Chase Paymentech. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: June 10, 2022, 7:25 p.m.
    Status: Identified
    Update: Area Affected: Transaction Processing Issue: We have identified the issue affecting some customers utilizing Chase Paymentech that are receiving a "Declined - Exceeds Floor Limit" error message while attempting to process a transaction with FreedomPay our payment processing gateway. We are in frequent communication with FreedomPay and will provide updates until resolved by FreedomPay/Chase Paymentech. Impact: When attempting to process a payment the following error message may be received: "Declined - Exceeds Floor Limit". Actions Taken to Restore Service: Salucro is actively coordinating communications with FreedomPay, as FreedomPay works to restore this functionality with Chase Paymentech. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: June 10, 2022, 6:55 p.m.
    Status: Investigating
    Update: Area Affected: Transaction Processing Issue: We are currently investigating an issue affecting some customers utilizing Chase Paymentech that are receiving a "Declined - Exceeds Floor Limit" error message while attempting to process a transaction. We will provide another update shortly. Impact: When attempting to process a payment the following error message may be received: "Declined - Exceeds Floor Limit". Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Updates:

  • Time: April 28, 2022, 1:39 p.m.
    Status: Resolved
    Update: Area Affected: Daily Reports (s1) Issue: We have resolved the issue with the delivery of the daily reports from the Salucro portal and verified normal delivery on 4/28/22. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: April 27, 2022, 4:52 p.m.
    Status: Monitoring
    Update: Area Affected: Daily Reports (s1) Issue: We have resolved the issue with the delivery of the daily reports from the Salucro portal. We will continue to monitor until 04/28/22 to ensure everything continues to function properly. Impact: FTP/Emailed Reports were not delivered to some providers. Actions Taken to Restore Service: Salucro technicians have regenerated the missing reports and sent via typical delivery method. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: April 27, 2022, 4:30 p.m.
    Status: Identified
    Update: Area Affected: Daily Reports (s1) Issue: Issue identified with the delivery of the daily reports from the Salucro portal. Impact: FTP/Emailed Reports were not delivered to some providers. Actions Taken to Restore Service: Salucro technicians are still in the process of regenerating any missed reports. We will continue to provide hourly updates until this has been completed. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: April 27, 2022, 3:34 p.m.
    Status: Identified
    Update: Area Affected: Daily Reports (s1) Issue: Issue identified with the delivery of the daily reports from the Salucro portal. Impact: FTP/Emailed Reports were not delivered to some providers. Actions Taken to Restore Service: Salucro technicians are currently regenerating any missed reports, which will then be sent via typical delivery method. We will continue to provide hourly updates as we move towards resolution. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: April 27, 2022, 2:26 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 27, 2022, 2:25 p.m.
    Status: Identified
    Update: Area Affected: Daily Reports (s1) Issue: We have identified an issue with the the daily report delivery from the Salucro portal. We will continue to provide updates hourly until resolved. Impact: FTP/Emailed Reports have not been delivered to some providers. Actions Taken to Restore Service: Salucro technicians are actively researching the issue with the goal of regenerating any missed reports. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Updates:

  • Time: March 29, 2022, 2:28 p.m.
    Status: Resolved
    Update: Area Affected: S1 Patient Portals Issue: After careful monitoring, we are pleased to announce that the S1 Provider Portal outage has been resolved. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: March 29, 2022, 1:27 p.m.
    Status: Monitoring
    Update: Area Affected: S1 Patient Portals Issue: We have resolved the outage with the S1 Patient Portal. We will continue to monitor until 3/29/22 at 9:30 CST to ensure everything continues to function properly. Impact: Users were unable to access the S1 Patient Portals. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: March 29, 2022, 1:26 p.m.
    Status: Monitoring
    Update: Area Affected: S1 Patient Portals Issue: We have resolved the outage with the S1 Patient Portal. We will continue to monitor until 3/29/22 at 9:30 CST to ensure everything continues to function properly. Impact: Users were unable to access the S1 Patient Portals. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: March 29, 2022, 1:18 p.m.
    Status: Investigating
    Update: Area Affected: S1 Patient Portals Issue: We are currently investigating an outage with the S1 Patient Portals. We will provide another update shortly. Impact: Users are unable to access the S1 Patient Portals. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Updates:

  • Time: March 22, 2022, 8:31 p.m.
    Status: Resolved
    Update: Area Affected: FreedomPay Transaction Processing Latency Issue: Our processing partner FreedomPay has resolved the issue that was impacting the ability to process some payments. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: March 22, 2022, 7:43 p.m.
    Status: Identified
    Update: Area Affected: FreedomPay Transaction Processing Latency Issue: Our processing partner FreedomPay has identified the issue that may be impacting the ability to process a payment. We will provide updates shortly. Impact: Some transactions fail to process with the following error: Declined - Exceeds floor Limit Actions Taken to Restore Service: Salucro technicians are actively working with FreedomPay to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: March 22, 2022, 7:07 p.m.
    Status: Identified
    Update: Area Affected: FreedomPay Transaction Processing Latency Issue: Our processing partner FreedomPay is currently reporting an issue that may be impacting the ability to process a payment. We will provide updates shortly. Impact: Some transactions fail to process with the following error: "Declined - Exceeds Floor Limit" or "Offline Decline" Actions Taken to Restore Service: Salucro technicians are actively working with FreedomPay to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Check the status of similar companies and alternatives to Salucro Healthcare Solutions

Sage
Sage

Issues Detected

Xero
Xero

Issues Detected

Payoneer
Payoneer

Systems Active

Carta
Carta

Systems Active

Intralinks
Intralinks

Systems Active

insightsoftware
insightsoftware

Systems Active

Chargebee
Chargebee

Systems Active

Blend
Blend

Systems Active

Datasite
Datasite

Systems Active

Spendesk
Spendesk

Systems Active

FloQast

Systems Active

WePay
WePay

Systems Active

Frequently Asked Questions - Salucro Healthcare Solutions

Is there a Salucro Healthcare Solutions outage?
The current status of Salucro Healthcare Solutions is: Systems Active
Where can I find the official status page of Salucro Healthcare Solutions?
The official status page for Salucro Healthcare Solutions is here
How can I get notified if Salucro Healthcare Solutions is down or experiencing an outage?
To get notified of any status changes to Salucro Healthcare Solutions, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Salucro Healthcare Solutions every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Salucro Healthcare Solutions do?
Salucro provides healthcare providers, patients, and third-party collection agencies with cohesive payment experiences through online bill pay solutions and payment integrations.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free