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Is there an Salucro Healthcare Solutions outage?

Salucro Healthcare Solutions status: Systems Active

Last checked: 8 minutes ago

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Salucro Healthcare Solutions outages and incidents

Outage and incident data over the last 30 days for Salucro Healthcare Solutions.

There have been 1 outages or incidents for Salucro Healthcare Solutions in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Salucro Healthcare Solutions

Outlogger tracks the status of these components for Xero:

ACH (eCheck) Payments Active
Cash Drawer Payments Active
Check Scanning Payments Active
Daily Reports & Files (FTP, Email, 835) Active
MedEpay Payments API Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Active
Provider Portal Active
Provider Portal (SSO) Active
Statements Active
Text Notifications Active
Patient Portal Active
Provider Portal Active
Salucro.com Active
Support Team (Chat, Email, Phone) Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
ACH (eCheck) Payments Active
CardConnect Gateway Active
Cash Drawer Payments Active
Check 21/Check Scanning Payments Active
Credit/Debit Payments Active
Dailly Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Statements Active
Text Notifications Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH Active
Salucro Credit/Debit Payments Active
Settlements Active
Cash Drawer Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro Credit/Debit Payments Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
ACH Payments Active
Cash Drawer Payments Active
Credit/Debit Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
Patient Portal Active
Payment Processors Other Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Text Notifications Active
API Active
Cash Drawer Payments Active
Check Payments Active
Credit/Debit Payments Active
Demand Draft Active
Iframe Active
Offline Wallets (Paytm/PhonePe) Active
Patient App Integration Active
Payment Links (SMS/Emails) Active
Provider Portal Active
Credit/Debit Payments Active
Daily Reports & Files Active
IVR Payments Active
MyChart Payments Active
Provider Portal Active
Provider Portal SSO Active
Component Status
Active
ACH (eCheck) Payments Active
Cash Drawer Payments Active
Check Scanning Payments Active
Daily Reports & Files (FTP, Email, 835) Active
MedEpay Payments API Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Active
Provider Portal Active
Provider Portal (SSO) Active
Statements Active
Text Notifications Active
Active
Patient Portal Active
Provider Portal Active
Active
Salucro.com Active
Support Team (Chat, Email, Phone) Active
Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
Active
ACH (eCheck) Payments Active
CardConnect Gateway Active
Cash Drawer Payments Active
Check 21/Check Scanning Payments Active
Credit/Debit Payments Active
Dailly Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Statements Active
Text Notifications Active
Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH Active
Salucro Credit/Debit Payments Active
Settlements Active
Active
Cash Drawer Payments Active
Daily Reports & Files (FTP/Email) Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
PayPal Payments Active
Provider Portal Active
Provider Portal SSO Active
Salucro Credit/Debit Payments Active
Active
CardConnect Active
Cash Drawer Payments Active
Check21/Check Scanning Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Active
IVR Payments Active
MyChart Payments Active
PatientPortal.me Active
Payment Processors Other Active
PayPal Payments Active
Provider Portal Active
Provider Portal (SSO) Active
Salucro ACH (eCheck) Payments Active
Salucro Credit/Debit Payments Active
Settlements Active
Statements Active
Text Notifications Active
Active
ACH Payments Active
Cash Drawer Payments Active
Credit/Debit Payments Active
Daily Reports & Files (FTP/Email) Active
FreedomPay Gateway Active
IVR Payments Active
MyChart Payments Active
Patient Portal Active
Payment Processors Other Active
Provider Portal Active
Provider Portal SSO Active
Settlements Active
Text Notifications Active
Active
API Active
Cash Drawer Payments Active
Check Payments Active
Credit/Debit Payments Active
Demand Draft Active
Iframe Active
Offline Wallets (Paytm/PhonePe) Active
Patient App Integration Active
Payment Links (SMS/Emails) Active
Provider Portal Active
Active
Credit/Debit Payments Active
Daily Reports & Files Active
IVR Payments Active
MyChart Payments Active
Provider Portal Active
Provider Portal SSO Active

Latest Salucro Healthcare Solutions outages and incidents.

View the latest incidents for Salucro Healthcare Solutions and check for official updates:

Updates:

  • Time: March 16, 2022, 8:12 p.m.
    Status: Resolved
    Update: Area Affected: S2 Provider Portal Issue: After careful monitoring, we have determined that the intermittent access issues with the S2 Provider Portal have been resolved. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: March 16, 2022, 7:12 p.m.
    Status: Monitoring
    Update: Area Affected: S2 Provider Portal Issue: We have resolved intermittent access issues with the S2 Provider Portal. We will continue to monitor until 3/16/22 at 15:10 (CDT) to ensure everything continues to function properly. Impact: Some users were intermittently unable to access the Provider Portal. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: March 16, 2022, 6:09 p.m.
    Status: Investigating
    Update: Area Affected: S2 Provider Portal Issue: We are currently investigating intermittent access issues with the S2 Provider Portal. We will provide additional updates shortly. Impact: Some users are intermittently unable to access the Provider Portal. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Updates:

  • Time: March 10, 2022, 3 a.m.
    Status: Resolved
    Update: Area Affected: S4 Provider Portal Issue: We are pleased to announce issues accessing the S4 Provider Portal have been resolved. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: March 10, 2022, 2:26 a.m.
    Status: Investigating
    Update: Area Affected: S4 Provider Portal Issue: We are currently investigating issues with accessing the S4 Provider Portal and will provide another update shortly. Impact: Users are unable to access the S4 Provider Portal. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality to the S4 Provider Portal. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Updates:

  • Time: March 5, 2022, 1:06 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 4, 2022, 7:03 p.m.
    Status: Identified
    Update: Area Affected: Cash Drawer Functionality Issue: We have identified the issue affecting the opening of some cash drawers. We will continue review and provide updates. Impact: Some users are unable to open cash drawers. Actions Taken to Restore Service: Salucro technicians are still actively working on issue resolution to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: March 4, 2022, 6:05 p.m.
    Status: Identified
    Update: Area Affected: Cash Drawer Functionality Issue: We have identified the issue affecting the opening of some cash drawers. We will continue review and provide updates. Impact: Some users are unable to open cash drawers. Actions Taken to Restore Service: Salucro technicians are still actively working on issue resolution to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: March 4, 2022, 5:03 p.m.
    Status: Identified
    Update: Area Affected: Cash Drawer Functionality Issue: We have identified the issue affecting the opening of some cash drawers. We will continue review and provide updates. Impact: Some users are unable to open cash drawers. Actions Taken to Restore Service: Salucro technicians are still actively working on issue resolution to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: March 4, 2022, 4:03 p.m.
    Status: Identified
    Update: Area Affected: Cash Drawer Functionality Issue: We have identified the issue affecting the opening of some cash drawers. We will continue review and provide updates. Impact: Some users are unable to open cash drawers. Actions Taken to Restore Service: Salucro technicians are actively working on issue resolution to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: March 4, 2022, 3:03 p.m.
    Status: Investigating
    Update: Area Affected: Cash Drawer Functionality Issue: We are currently investigating an issue with the opening of some cash drawers. We will provide another update shortly. Impact: Users are unable to open cash drawers. Actions Taken to Restore Service: Salucro technicians are actively researching the issue to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Updates:

  • Time: Jan. 20, 2022, 9:08 p.m.
    Status: Resolved
    Update: Our gateway partner has notified us that the intermediate issue has now been resolved and users can continue using the the IPP320 and IPP350 bolt devices to process transactions.
  • Time: Jan. 20, 2022, 4:34 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 20, 2022, 4:05 p.m.
    Status: Investigating
    Update: Area Affected: Bolt Virtual Terminal Connection Issues Issue: Our gateway partner has notified us that users using the IPP320 and IPP350 bolt devices to process transactions may have experienced intermittent issues Software integrations should function as normal, however if issues are experienced, please contact support. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

Updates:

  • Time: Dec. 16, 2021, 4:44 p.m.
    Status: Resolved
    Update: Area Affected: IVR Service After working with Plum Services the IVR Service interruption has been resolved. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Dec. 16, 2021, 4:32 p.m.
    Status: Monitoring
    Update: Area Affected: IVR Service After working with Plum Services the IVR Service interruption appears to be resolved. Salucro will continue to monitor and provides updates until it is confirmed fully operational. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2
  • Time: Dec. 16, 2021, 4:14 p.m.
    Status: Investigating
    Update: Area Affected: IVR Service Issue: Salucro Technicians has identified an external vendor, Plum IVR Services, is currently experiencing a network issue which is impacting the ability for some patient’s to process payments through the IVR. Actions Taken to Restore Service: Salucro technicians are actively working with Plum Services to restore functionality. If you have questions, please contact Salucro Support for assistance. Sincerely, Salucro Support Team Email: [email protected] Phone: (866) 430-7333 option 2

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Frequently Asked Questions - Salucro Healthcare Solutions

Is there a Salucro Healthcare Solutions outage?
The current status of Salucro Healthcare Solutions is: Systems Active
Where can I find the official status page of Salucro Healthcare Solutions?
The official status page for Salucro Healthcare Solutions is here
How can I get notified if Salucro Healthcare Solutions is down or experiencing an outage?
To get notified of any status changes to Salucro Healthcare Solutions, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Salucro Healthcare Solutions every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Salucro Healthcare Solutions do?
Salucro provides healthcare providers, patients, and third-party collection agencies with cohesive payment experiences through online bill pay solutions and payment integrations.

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