Company Logo

Is there an SendGrid outage?

SendGrid status: Systems Active

Last checked: a minute ago

Get notified about any outages, downtime or incidents for SendGrid and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

SendGrid outages and incidents

Outage and incident data over the last 30 days for SendGrid.

There have been 12 outages or incidents for SendGrid in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for SendGrid

Outlogger tracks the status of these components for Xero:

API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
API v2 Active
API v3 Active
SMTP Active
Marketing Campaigns Active
Event Webhook Active
Parse API Active
Component Status
API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
Active
API v2 Active
API v3 Active
SMTP Active
Active
Marketing Campaigns Active
Active
Event Webhook Active
Parse API Active

Latest SendGrid outages and incidents.

View the latest incidents for SendGrid and check for official updates:

Updates:

  • Time: June 29, 2024, 4:22 p.m.
    Status: Resolved
    Update: Starting from 05.50AM PT 06/29/2024 to 09:22 AM PT 06/29/2024, we experienced an issue with the Twilio SendGrid login page. Users had received errors when attempting to sign in at the login page and also experienced issues accessing certain v3 endpoints resulting in 500 errors. This had a minor impact on creation of mail send batch IDs. This issue has been mitigated and resolved. All services are now operating normally at this time.
  • Time: June 29, 2024, 2:30 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: June 29, 2024, 2:13 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. Users may continue to receive intermittent errors when attempting to sign in at the login page. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: June 29, 2024, 1:23 p.m.
    Status: Investigating
    Update: Starting around 5:50 AM PT on June 29th, our engineers began investigating an issue with the Twilio SendGrid login page. Users may receive errors when attempting to sign in at the login page. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: June 29, 2024, 4:22 p.m.
    Status: Resolved
    Update: Starting from 05.50AM PT 06/29/2024 to 09:22 AM PT 06/29/2024, we experienced an issue with the Twilio SendGrid login page. Users had received errors when attempting to sign in at the login page and also experienced issues accessing certain v3 endpoints resulting in 500 errors. This had a minor impact on creation of mail send batch IDs. This issue has been mitigated and resolved. All services are now operating normally at this time.
  • Time: June 29, 2024, 2:30 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: June 29, 2024, 2:13 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. Users may continue to receive intermittent errors when attempting to sign in at the login page. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: June 29, 2024, 1:23 p.m.
    Status: Investigating
    Update: Starting around 5:50 AM PT on June 29th, our engineers began investigating an issue with the Twilio SendGrid login page. Users may receive errors when attempting to sign in at the login page. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: June 27, 2024, 11:57 p.m.
    Status: Resolved
    Update: Starting at approximately 9:30 AM PT on June 27th, our engineers determined that a subset of SendGrid accounts began to sign processed email messages with incorrect DKIM signatures due to a system misconfiguration. This misconfiguration of DKIM signing may have resulted in failed DMARC when being assessed by recipient servers. At approximately 3:50 PM PT the same day, the platform restored stability to the signing of DKIM signatures for the small subset of impacted accounts. Although new email messages processed after 3:50 PM PT for these same affected accounts will have proper DKIM signing, messages requested for processing during the impact period that have yet to be assessed by recipient servers will be judged based on their misconfigured DKIM signature.

Updates:

  • Time: June 27, 2024, 11:57 p.m.
    Status: Resolved
    Update: Starting at approximately 9:30 AM PT on June 27th, our engineers determined that a subset of SendGrid accounts began to sign processed email messages with incorrect DKIM signatures due to a system misconfiguration. This misconfiguration of DKIM signing may have resulted in failed DMARC when being assessed by recipient servers. At approximately 3:50 PM PT the same day, the platform restored stability to the signing of DKIM signatures for the small subset of impacted accounts. Although new email messages processed after 3:50 PM PT for these same affected accounts will have proper DKIM signing, messages requested for processing during the impact period that have yet to be assessed by recipient servers will be judged based on their misconfigured DKIM signature.

Updates:

  • Time: June 25, 2024, 11:16 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with IP Access Management within the SendGrid Account UI has been resolved. All services are now operating normally at this time.
  • Time: June 25, 2024, 10:14 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in one hour or as soon as more information becomes available.
  • Time: June 25, 2024, 9:59 p.m.
    Status: Investigating
    Update: Our engineers continue to investigate an issue with IP Access Management within the SendGrid Account UI. We will provide another update in one hour or as soon as more information becomes available.
  • Time: June 25, 2024, 8:59 p.m.
    Status: Investigating
    Update: Our engineers continue to investigate an issue with IP Access Management within the SendGrid Account UI. We will provide another update in one hour or as soon as more information becomes available.
  • Time: June 25, 2024, 7:59 p.m.
    Status: Investigating
    Update: Starting around 12:40PM PDT on June 25, 2024, our engineers began investigating an issue with IP Access Management within the SendGrid Account UI. Users may experience issues with access IP Access Management within the SendGrid UI receiving an error we encountered an error: “We’re sorry, we were unable to load the page”, but will be able to access it via API. This does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.

Check the status of similar companies and alternatives to SendGrid

ActiveCampaign
ActiveCampaign

Systems Active

Vade
Vade

Issues Detected

SparkPost
SparkPost

Issues Detected

ConvertKit
ConvertKit

Systems Active

Beefree SDK
Beefree SDK

Systems Active

Stripo
Stripo

Systems Active

ZeroBounce
ZeroBounce

Systems Active

Frequently Asked Questions - SendGrid

Is there a SendGrid outage?
The current status of SendGrid is: Systems Active
Where can I find the official status page of SendGrid?
The official status page for SendGrid is here
How can I get notified if SendGrid is down or experiencing an outage?
To get notified of any status changes to SendGrid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SendGrid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SendGrid do?
Utilize SendGrid's email API and marketing platform to send emails at scale, trusted by senders to deliver over 148 billion emails monthly.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free