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Is there an SendGrid outage?

SendGrid status: Systems Active

Last checked: 4 minutes ago

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SendGrid outages and incidents

Outage and incident data over the last 30 days for SendGrid.

There have been 11 outages or incidents for SendGrid in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SendGrid

Outlogger tracks the status of these components for Xero:

API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
API v2 Active
API v3 Active
SMTP Active
Marketing Campaigns Active
Event Webhook Active
Parse API Active
Component Status
API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
Active
API v2 Active
API v3 Active
SMTP Active
Active
Marketing Campaigns Active
Active
Event Webhook Active
Parse API Active

Latest SendGrid outages and incidents.

View the latest incidents for SendGrid and check for official updates:

Updates:

  • Time: June 25, 2024, 11:16 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with IP Access Management within the SendGrid Account UI has been resolved. All services are now operating normally at this time.
  • Time: June 25, 2024, 10:14 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in one hour or as soon as more information becomes available.
  • Time: June 25, 2024, 9:59 p.m.
    Status: Investigating
    Update: Our engineers continue to investigate an issue with IP Access Management within the SendGrid Account UI. We will provide another update in one hour or as soon as more information becomes available.
  • Time: June 25, 2024, 8:59 p.m.
    Status: Investigating
    Update: Our engineers continue to investigate an issue with IP Access Management within the SendGrid Account UI. We will provide another update in one hour or as soon as more information becomes available.
  • Time: June 25, 2024, 7:59 p.m.
    Status: Investigating
    Update: Starting around 12:40PM PDT on June 25, 2024, our engineers began investigating an issue with IP Access Management within the SendGrid Account UI. Users may experience issues with access IP Access Management within the SendGrid UI receiving an error we encountered an error: “We’re sorry, we were unable to load the page”, but will be able to access it via API. This does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.

Updates:

  • Time: June 23, 2024, 9:34 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue related to delays in contacts creation, deletion and updation has been resolved. All services are now operating normally at this time.
  • Time: June 23, 2024, 8:55 a.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
  • Time: June 23, 2024, 8:37 a.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. We will provide another update in an hour or as soon as more information becomes available.
  • Time: June 23, 2024, 8:04 a.m.
    Status: Investigating
    Update: Starting around 22:30 PT on June 22 2024, our engineers began investigating an issue related to delays in contacts creation, deletion and updation. Users may experience delays in creating, updating or deleting contacts. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.

Updates:

  • Time: June 23, 2024, 9:34 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue related to delays in contacts creation, deletion and updation has been resolved. All services are now operating normally at this time.
  • Time: June 23, 2024, 8:55 a.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
  • Time: June 23, 2024, 8:37 a.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. We will provide another update in an hour or as soon as more information becomes available.
  • Time: June 23, 2024, 8:04 a.m.
    Status: Investigating
    Update: Starting around 22:30 PT on June 22 2024, our engineers began investigating an issue related to delays in contacts creation, deletion and updation. Users may experience delays in creating, updating or deleting contacts. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.

Updates:

  • Time: June 18, 2024, 7:07 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with Contact Counts has been resolved. All services are now operating normally at this time.
  • Time: June 18, 2024, 6:08 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix at this time. We will provide another update in hour, or as soon as more information or a fix becomes available.
  • Time: June 18, 2024, 6:08 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix at this time. We will provide another update in hour, or as soon as more information or a fix becomes available.
  • Time: June 18, 2024, 2:36 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 18, 2024, 2:36 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 18, 2024, 12:35 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 18, 2024, 12:35 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 18, 2024, 11:31 a.m.
    Status: Investigating
    Update: Around 2:30 AM, PST on 18th June, 2024, our Engineers have identified an issue wherein while uploading contacts, the contact list count was not updating. If it is a new list, the count shows as "0" even if the list contains contacts. As of now, we do not anticipate any issues to email sending and the issue is purely cosmetic, limited to the contact count. We will provide another update in 1hr or as soon as more information becomes available.
  • Time: June 18, 2024, 11:31 a.m.
    Status: Investigating
    Update: Around 2:30 AM, PST on 18th June, 2024, our Engineers have identified an issue wherein while uploading contacts, the contact list count was not updating. If it is a new list, the count shows as "0" even if the list contains contacts. As of now, we do not anticipate any issues to email sending and the issue is purely cosmetic, limited to the contact count. We will provide another update in 1hr or as soon as more information becomes available.

Updates:

  • Time: June 13, 2024, 8:15 p.m.
    Status: Resolved
    Update: Our engineers have investigated and resolved issues with intermittent unavailability of Sendgrid's suppression email server. From 12:00 AM PST to 1:38 PM PST June 13th some customers may have seen delays in suppressions logging in stats, webhooks, email activity, and bounce forwarding. There was no data lost and the issue has been resolved and all impacted services are operating normally.

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Frequently Asked Questions - SendGrid

Is there a SendGrid outage?
The current status of SendGrid is: Systems Active
Where can I find the official status page of SendGrid?
The official status page for SendGrid is here
How can I get notified if SendGrid is down or experiencing an outage?
To get notified of any status changes to SendGrid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SendGrid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SendGrid do?
Utilize SendGrid's email API and marketing platform to send emails at scale, trusted by senders to deliver over 148 billion emails monthly.

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