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Is there an SendGrid outage?

SendGrid status: Systems Active

Last checked: 6 minutes ago

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SendGrid outages and incidents

Outage and incident data over the last 30 days for SendGrid.

There have been 11 outages or incidents for SendGrid in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SendGrid

Outlogger tracks the status of these components for Xero:

API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
API v2 Active
API v3 Active
SMTP Active
Marketing Campaigns Active
Event Webhook Active
Parse API Active
Component Status
API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
Active
API v2 Active
API v3 Active
SMTP Active
Active
Marketing Campaigns Active
Active
Event Webhook Active
Parse API Active

Latest SendGrid outages and incidents.

View the latest incidents for SendGrid and check for official updates:

Updates:

  • Time: June 13, 2024, 8:15 p.m.
    Status: Resolved
    Update: Our engineers have investigated and resolved issues with intermittent unavailability of Sendgrid's suppression email server. From 12:00 AM PST to 1:38 PM PST June 13th some customers may have seen delays in suppressions logging in stats, webhooks, email activity, and bounce forwarding. There was no data lost and the issue has been resolved and all impacted services are operating normally.

Updates:

  • Time: June 12, 2024, 3:33 p.m.
    Status: Resolved
    Update: Starting around 8pm PST on June 11th, we started seeing an elevated number of 500 errors affecting sender authentication endpoints (such as validating domains and records), but these were not related to mail sending API requests. Changes are being reverted and no further issues should be seen from now on and moving forward.

Updates:

  • Time: June 12, 2024, 3:33 p.m.
    Status: Resolved
    Update: Starting around 8pm PST on June 11th, we started seeing an elevated number of 500 errors affecting sender authentication endpoints (such as validating domains and records), but these were not related to mail sending API requests. Changes are being reverted and no further issues should be seen from now on and moving forward.

Updates:

  • Time: June 5, 2024, 5:42 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with engagement event tracking has been resolved. All services are now operating normally at this time.
  • Time: June 5, 2024, 5:42 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with engagement event tracking has been resolved. All services are now operating normally at this time.
  • Time: June 4, 2024, 5:37 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix for all delayed engagement events and they have been now delivered and the system is up to date, we are still monitoring system performance. We will provide another update as soon as more information becomes available.
  • Time: June 4, 2024, 5:37 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix for all delayed engagement events and they have been now delivered and the system is up to date, we are still monitoring system performance. We will provide another update as soon as more information becomes available.
  • Time: June 4, 2024, 5:17 p.m.
    Status: Identified
    Update: On June 4, 2024, at 8:39 AM PT, our engineering team began an investigation into an issue affecting engagement event tracking. We are seeing a delay of up to 30 minutes in reporting engagement events such as opens, clicks, unsubscribes, etc. No data is lost, and the data is being reported correctly, just with a slight delay. The team is working on a fix and this does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: June 4, 2024, 5:17 p.m.
    Status: Identified
    Update: On June 4, 2024, at 8:39 AM PT, our engineering team began an investigation into an issue affecting engagement event tracking. We are seeing a delay of up to 30 minutes in reporting engagement events such as opens, clicks, unsubscribes, etc. No data is lost, and the data is being reported correctly, just with a slight delay. The team is working on a fix and this does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: June 3, 2024, 5:51 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with contact counts and has been resolved. All services are now operating normally at this time.
  • Time: June 3, 2024, 5:10 p.m.
    Status: Investigating
    Update: One June 3, 2024 at 9:02 AM PT, our engineering team began an investigation into an issue affecting the contact count on Marketing Contact Lists. The count in the UI may not reflect these changes immediately. However the actual process of adding or deleting contacts is functioning correctly. This does/does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

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Frequently Asked Questions - SendGrid

Is there a SendGrid outage?
The current status of SendGrid is: Systems Active
Where can I find the official status page of SendGrid?
The official status page for SendGrid is here
How can I get notified if SendGrid is down or experiencing an outage?
To get notified of any status changes to SendGrid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SendGrid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SendGrid do?
Utilize SendGrid's email API and marketing platform to send emails at scale, trusted by senders to deliver over 148 billion emails monthly.

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