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Is there an SendGrid outage?

SendGrid status: Systems Active

Last checked: 5 minutes ago

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SendGrid outages and incidents

Outage and incident data over the last 30 days for SendGrid.

There have been 11 outages or incidents for SendGrid in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SendGrid

Outlogger tracks the status of these components for Xero:

API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
API v2 Active
API v3 Active
SMTP Active
Marketing Campaigns Active
Event Webhook Active
Parse API Active
Component Status
API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
Active
API v2 Active
API v3 Active
SMTP Active
Active
Marketing Campaigns Active
Active
Event Webhook Active
Parse API Active

Latest SendGrid outages and incidents.

View the latest incidents for SendGrid and check for official updates:

Updates:

  • Time: June 3, 2024, 5:51 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with contact counts and has been resolved. All services are now operating normally at this time.
  • Time: June 3, 2024, 5:10 p.m.
    Status: Investigating
    Update: One June 3, 2024 at 9:02 AM PT, our engineering team began an investigation into an issue affecting the contact count on Marketing Contact Lists. The count in the UI may not reflect these changes immediately. However the actual process of adding or deleting contacts is functioning correctly. This does/does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: May 17, 2024, 1:28 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with delayed messages has been resolved. All services are now operating normally at this time.
  • Time: May 17, 2024, 1:13 a.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix for all delayed messages and they have been now delivered , we are still monitoring system performance. We will provide another update as soon as more information becomes available.
  • Time: May 17, 2024, 12:39 a.m.
    Status: Investigating
    Update: Starting around 4:30 PM - 4:45 PM PST on May 16,2024, our engineers began investigating an issue with mail queue building up some mail sends on this timeframe. Users may experience mail getting stuck. We will provide another update in 1hr or as soon as more information becomes available.

Updates:

  • Time: May 17, 2024, 1:28 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with delayed messages has been resolved. All services are now operating normally at this time.
  • Time: May 17, 2024, 1:13 a.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix for all delayed messages and they have been now delivered , we are still monitoring system performance. We will provide another update as soon as more information becomes available.
  • Time: May 17, 2024, 12:39 a.m.
    Status: Investigating
    Update: Starting around 4:30 PM - 4:45 PM PST on May 16,2024, our engineers began investigating an issue with mail queue building up some mail sends on this timeframe. Users may experience mail getting stuck. We will provide another update in 1hr or as soon as more information becomes available.

Updates:

  • Time: July 19, 2024, 7:18 p.m.
    Status: Resolved
    Update: Our engineers have investigated and resolved the issues with increase in click/unsubscribe/open caused by bots on recipient servers. From May 15, 2024 to July 3, 2024 customers may observed an increase in click/unsubscribe/open events. Our team has rolled back unsubscribe events triggered by these recipient servers and the issue has been resolved and all impacted services are operating normally.

Updates:

  • Time: July 19, 2024, 7:18 p.m.
    Status: Resolved
    Update: Our engineers have investigated and resolved the issues with increase in click/unsubscribe/open caused by bots on recipient servers. From May 15, 2024 to July 3, 2024 customers may observed an increase in click/unsubscribe/open events. Our team has rolled back unsubscribe events triggered by these recipient servers and the issue has been resolved and all impacted services are operating normally.

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Frequently Asked Questions - SendGrid

Is there a SendGrid outage?
The current status of SendGrid is: Systems Active
Where can I find the official status page of SendGrid?
The official status page for SendGrid is here
How can I get notified if SendGrid is down or experiencing an outage?
To get notified of any status changes to SendGrid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SendGrid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SendGrid do?
Utilize SendGrid's email API and marketing platform to send emails at scale, trusted by senders to deliver over 148 billion emails monthly.

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