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Is there an SendGrid outage?

SendGrid status: Systems Active

Last checked: 5 minutes ago

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SendGrid outages and incidents

Outage and incident data over the last 30 days for SendGrid.

There have been 11 outages or incidents for SendGrid in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SendGrid

Outlogger tracks the status of these components for Xero:

API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
API v2 Active
API v3 Active
SMTP Active
Marketing Campaigns Active
Event Webhook Active
Parse API Active
Component Status
API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
Active
API v2 Active
API v3 Active
SMTP Active
Active
Marketing Campaigns Active
Active
Event Webhook Active
Parse API Active

Latest SendGrid outages and incidents.

View the latest incidents for SendGrid and check for official updates:

Updates:

  • Time: April 15, 2024, 10:19 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with Marketing Campaigns has been resolved. All services are now operating normally at this time.
  • Time: April 15, 2024, 9:46 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour as soon as more information becomes available.
  • Time: April 15, 2024, 9:29 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are still working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available
  • Time: April 15, 2024, 8:33 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are still working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: April 15, 2024, 8:04 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix.  We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: April 15, 2024, 7:43 p.m.
    Status: Investigating
    Update: Starting around 12:21PM PT on April 15th, our engineers began investigating an issue where a certain subset of Marketing Campaign users are unable to create or send Single Sends. The contacts page also does not load and users can experience errors. This does impact the Contacts List API. This does not impact API mail send.  We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: April 9, 2024, 8 p.m.
    Status: Resolved
    Update: Starting 5:00PM PST on Monday, April 8th, a small subset of customers saw a delay in email delivery that lasted up to 18 hours, all emails were sent successfully. Any users who saw any abnormal delay on their delivery could potentially have been affected due to this incident. There were a total of 26,300 emails affected by this incident. The issue has been resolved and all impacted services are operating normally.

Updates:

  • Time: April 9, 2024, 8 p.m.
    Status: Resolved
    Update: Starting 5:00PM PST on Monday, April 8th, a small subset of customers saw a delay in email delivery that lasted up to 18 hours, all emails were sent successfully. Any users who saw any abnormal delay on their delivery could potentially have been affected due to this incident. There were a total of 26,300 emails affected by this incident. The issue has been resolved and all impacted services are operating normally.

Updates:

  • Time: April 5, 2024, 11:59 p.m.
    Status: Resolved
    Update: Starting 2:00PM PST on Thursday, April 4th, customers who created teammates may see errors when trying to edit those teammate scopes. Our engineers have investigated and fixed this issue for newly created teammates as of 4:30PM PST April 5th. Customers who created a teammate between Thursday and Friday are advised have to delete and recreate a new teammate to be able to edit the scopes. The issue has been resolved and all impacted services are operating normally.

Updates:

  • Time: April 5, 2024, 11:59 p.m.
    Status: Resolved
    Update: Starting 2:00PM PST on Thursday, April 4th, customers who created teammates may see errors when trying to edit those teammate scopes. Our engineers have investigated and fixed this issue for newly created teammates as of 4:30PM PST April 5th. Customers who created a teammate between Thursday and Friday are advised have to delete and recreate a new teammate to be able to edit the scopes. The issue has been resolved and all impacted services are operating normally.

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Frequently Asked Questions - SendGrid

Is there a SendGrid outage?
The current status of SendGrid is: Systems Active
Where can I find the official status page of SendGrid?
The official status page for SendGrid is here
How can I get notified if SendGrid is down or experiencing an outage?
To get notified of any status changes to SendGrid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SendGrid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SendGrid do?
Utilize SendGrid's email API and marketing platform to send emails at scale, trusted by senders to deliver over 148 billion emails monthly.

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