Company Logo

Is there an SendGrid outage?

SendGrid status: Systems Active

Last checked: 5 minutes ago

Get notified about any outages, downtime or incidents for SendGrid and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

SendGrid outages and incidents

Outage and incident data over the last 30 days for SendGrid.

There have been 11 outages or incidents for SendGrid in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for SendGrid

Outlogger tracks the status of these components for Xero:

API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
API v2 Active
API v3 Active
SMTP Active
Marketing Campaigns Active
Event Webhook Active
Parse API Active
Component Status
API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
Active
API v2 Active
API v3 Active
SMTP Active
Active
Marketing Campaigns Active
Active
Event Webhook Active
Parse API Active

Latest SendGrid outages and incidents.

View the latest incidents for SendGrid and check for official updates:

Updates:

  • Time: March 26, 2024, 3:53 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with two-factor authentication SMS delays has been resolved. All services are now operating normally at this time.
  • Time: March 26, 2024, 3:53 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with two-factor authentication SMS delays has been resolved. All services are now operating normally at this time.
  • Time: March 26, 2024, 2:33 p.m.
    Status: Monitoring
    Update: Overall, our system has reached a normal steady state. We are continuing to monitor remaining queued messages, but as of now most messages are sending without any additional queuing delay.
  • Time: March 26, 2024, 2:33 p.m.
    Status: Monitoring
    Update: Overall, our system has reached a normal steady state. We are continuing to monitor remaining queued messages, but as of now most messages are sending without any additional queuing delay.
  • Time: March 26, 2024, 2:10 p.m.
    Status: Identified
    Update: We have identified the primary cause, taken remediating action and are beginning to see recovery from this incident with queued messages beginning to be sent. We expect to provide another update in 1 hour or as soon as more information becomes available.
  • Time: March 26, 2024, 2:10 p.m.
    Status: Identified
    Update: We have identified the primary cause, taken remediating action and are beginning to see recovery from this incident with queued messages beginning to be sent. We expect to provide another update in 1 hour or as soon as more information becomes available.
  • Time: March 26, 2024, 1:13 p.m.
    Status: Investigating
    Update: Starting on March 26th at 5:35 AM, Pacific Time (PT). SendGrid is currently experiencing an issue with the sendgrid.com website. Customer may be unable to load the site or login to their accounts. Currently, all SMS 2FA codes are being queued preventing users from logging in with SMS 2FA. We are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
  • Time: March 26, 2024, 1:13 p.m.
    Status: Investigating
    Update: Starting on March 26th at 5:35 AM, Pacific Time (PT). SendGrid is currently experiencing an issue with the sendgrid.com website. Customer may be unable to load the site or login to their accounts. Currently, all SMS 2FA codes are being queued preventing users from logging in with SMS 2FA. We are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: March 21, 2024, 10:30 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with signing up and logging in has been resolved. All services are now operating normally at this time.
  • Time: March 21, 2024, 9:52 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
  • Time: March 21, 2024, 9:48 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. We will provide another update in 30 minutes, or as soon as more information becomes available.
  • Time: March 21, 2024, 9:44 p.m.
    Status: Investigating
    Update: Starting around 2:28PM PST on March 21st, our engineers began investigating an issue with SendGrid sign ups and log ins. Users may experience errors signing up for accounts and logging in at this time. This does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.

Updates:

  • Time: March 21, 2024, 10:30 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with signing up and logging in has been resolved. All services are now operating normally at this time.
  • Time: March 21, 2024, 9:52 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
  • Time: March 21, 2024, 9:48 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. We will provide another update in 30 minutes, or as soon as more information becomes available.
  • Time: March 21, 2024, 9:44 p.m.
    Status: Investigating
    Update: Starting around 2:28PM PST on March 21st, our engineers began investigating an issue with SendGrid sign ups and log ins. Users may experience errors signing up for accounts and logging in at this time. This does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.

Updates:

  • Time: March 18, 2024, 6:24 p.m.
    Status: Resolved
    Update: Our engineers have investigated and resolved issues with Mail Send Delays in the EU, for both Email API and Email Marketing Campaigns. From 9:30 AM to 10:00 AM PST customers may have experienced a delay when sending email. This delay only affected some mail senders in the region during the period. The issue has been resolved, and all impacted services are operating normally.

Updates:

  • Time: March 18, 2024, 10:26 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with Email Activity Feed Export has been resolved. All services are now operating normally at this time.
  • Time: March 18, 2024, 9:57 a.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
  • Time: March 18, 2024, 8:43 a.m.
    Status: Investigating
    Update: Our engineers are still investigating this issue. Email activity export emails might not be received by some customers. Users who are triggering an activity feed export from their SendGrid Account may not receive the subsequent email containing the export. Searching in the activity feed still functions as expected as well as the API endpoints for users with the Email Activity add-on. We will provide the next updates in 1 hour or sooner as they become available.
  • Time: March 18, 2024, 8:09 a.m.
    Status: Investigating
    Update: Starting around 01:00 AM PT on March 18, 2024, our engineers began investigating an issue with email activity export emails might not be received by some customers. Users who are triggering an activity feed export from their SendGrid Account may not receive the subsequent email containing the export. Searching in the activity feed still functions as expected as well as the API endpoints for users with the Email Activity add-on. This does not impact mail send. We will provide another update in 30 minutes or as soon as more information becomes available.

Check the status of similar companies and alternatives to SendGrid

ActiveCampaign
ActiveCampaign

Systems Active

Vade
Vade

Issues Detected

SparkPost
SparkPost

Systems Active

ConvertKit
ConvertKit

Systems Active

Beefree SDK
Beefree SDK

Systems Active

Stripo
Stripo

Issues Detected

ZeroBounce
ZeroBounce

Systems Active

Frequently Asked Questions - SendGrid

Is there a SendGrid outage?
The current status of SendGrid is: Systems Active
Where can I find the official status page of SendGrid?
The official status page for SendGrid is here
How can I get notified if SendGrid is down or experiencing an outage?
To get notified of any status changes to SendGrid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SendGrid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SendGrid do?
Utilize SendGrid's email API and marketing platform to send emails at scale, trusted by senders to deliver over 148 billion emails monthly.