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Is there an SendGrid outage?

SendGrid status: Systems Active

Last checked: 12 seconds ago

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SendGrid outages and incidents

Outage and incident data over the last 30 days for SendGrid.

There have been 11 outages or incidents for SendGrid in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SendGrid

Outlogger tracks the status of these components for Xero:

API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
API v2 Active
API v3 Active
SMTP Active
Marketing Campaigns Active
Event Webhook Active
Parse API Active
Component Status
API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
Active
API v2 Active
API v3 Active
SMTP Active
Active
Marketing Campaigns Active
Active
Event Webhook Active
Parse API Active

Latest SendGrid outages and incidents.

View the latest incidents for SendGrid and check for official updates:

Updates:

  • Time: March 18, 2024, 10:26 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with Email Activity Feed Export has been resolved. All services are now operating normally at this time.
  • Time: March 18, 2024, 9:57 a.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
  • Time: March 18, 2024, 8:43 a.m.
    Status: Investigating
    Update: Our engineers are still investigating this issue. Email activity export emails might not be received by some customers. Users who are triggering an activity feed export from their SendGrid Account may not receive the subsequent email containing the export. Searching in the activity feed still functions as expected as well as the API endpoints for users with the Email Activity add-on. We will provide the next updates in 1 hour or sooner as they become available.
  • Time: March 18, 2024, 8:09 a.m.
    Status: Investigating
    Update: Starting around 01:00 AM PT on March 18, 2024, our engineers began investigating an issue with email activity export emails might not be received by some customers. Users who are triggering an activity feed export from their SendGrid Account may not receive the subsequent email containing the export. Searching in the activity feed still functions as expected as well as the API endpoints for users with the Email Activity add-on. This does not impact mail send. We will provide another update in 30 minutes or as soon as more information becomes available.

Updates:

  • Time: March 15, 2024, 11:34 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with the Whitelabel API and Domain Authentication UI has been resolved. All services are now operating normally at this time.
  • Time: March 15, 2024, 11:04 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. Users should no longer be noting latency or 500 level errors when using the Whitelabel API or authenticating their domain within the UI. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: March 15, 2024, 10:53 p.m.
    Status: Investigating
    Update: Starting around 12:40PM PST on March 15th, our engineers began investigating an issue with the Whitelabel API. Users may experience latency and 500 level errors when using this API endpoint. Users may also note similar issues when authenticating a domain within the UI. This does not impact mail send. We will provide another update in hour or as soon as more information becomes available.

Updates:

  • Time: March 15, 2024, 11:34 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with the Whitelabel API and Domain Authentication UI has been resolved. All services are now operating normally at this time.
  • Time: March 15, 2024, 11:04 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. Users should no longer be noting latency or 500 level errors when using the Whitelabel API or authenticating their domain within the UI. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: March 15, 2024, 10:53 p.m.
    Status: Investigating
    Update: Starting around 12:40PM PST on March 15th, our engineers began investigating an issue with the Whitelabel API. Users may experience latency and 500 level errors when using this API endpoint. Users may also note similar issues when authenticating a domain within the UI. This does not impact mail send. We will provide another update in hour or as soon as more information becomes available.

Updates:

  • Time: March 13, 2024, 12:23 a.m.
    Status: Resolved
    Update: From around 10:35am PDT to 12:22pm PDT on March 11, 2024, customers experienced 404 errors when calling the API endpoint that returns the oldest webhook ("/v3/user/webhooks/event/settings/"). It didn't affect mail send, webhook posting or webhook settings. This issue has been mitigated and resolved. All services are now operating normally at this time.

Updates:

  • Time: March 13, 2024, 12:23 a.m.
    Status: Resolved
    Update: From around 10:35am PDT to 12:22pm PDT on March 11, 2024, customers experienced 404 errors when calling the API endpoint that returns the oldest webhook ("/v3/user/webhooks/event/settings/"). It didn't affect mail send, webhook posting or webhook settings. This issue has been mitigated and resolved. All services are now operating normally at this time.

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Frequently Asked Questions - SendGrid

Is there a SendGrid outage?
The current status of SendGrid is: Systems Active
Where can I find the official status page of SendGrid?
The official status page for SendGrid is here
How can I get notified if SendGrid is down or experiencing an outage?
To get notified of any status changes to SendGrid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SendGrid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SendGrid do?
Utilize SendGrid's email API and marketing platform to send emails at scale, trusted by senders to deliver over 148 billion emails monthly.

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