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Is there an SendGrid outage?

SendGrid status: Systems Active

Last checked: 8 minutes ago

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SendGrid outages and incidents

Outage and incident data over the last 30 days for SendGrid.

There have been 11 outages or incidents for SendGrid in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SendGrid

Outlogger tracks the status of these components for Xero:

API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
API v2 Active
API v3 Active
SMTP Active
Marketing Campaigns Active
Event Webhook Active
Parse API Active
Component Status
API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
Active
API v2 Active
API v3 Active
SMTP Active
Active
Marketing Campaigns Active
Active
Event Webhook Active
Parse API Active

Latest SendGrid outages and incidents.

View the latest incidents for SendGrid and check for official updates:

Updates:

  • Time: March 6, 2024, 10:56 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with Marketing Campaign Automations has been resolved. All services are now operating normally at this time.
  • Time: March 6, 2024, 10:56 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with Marketing Campaign Automations has been resolved. All services are now operating normally at this time.
  • Time: March 6, 2024, 10:25 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: March 6, 2024, 10:25 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: March 6, 2024, 10:25 p.m.
    Status: Identified
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: March 6, 2024, 10:25 p.m.
    Status: Identified
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: March 6, 2024, 9:51 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are continuing to working toward a fix. At this time there is still some latency associated with emails being processed using the Automations feature. We will provide another update in hour or as soon as more information becomes available.
  • Time: March 6, 2024, 9:51 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are continuing to working toward a fix. At this time there is still some latency associated with emails being processed using the Automations feature. We will provide another update in hour or as soon as more information becomes available.
  • Time: March 6, 2024, 8:50 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. At this time there is still some latency associated with emails being processed using the Automations feature. We will provide another update in hour or as soon as more information becomes available.
  • Time: March 6, 2024, 8:50 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. At this time there is still some latency associated with emails being processed using the Automations feature. We will provide another update in hour or as soon as more information becomes available.
  • Time: March 6, 2024, 7:53 p.m.
    Status: Investigating
    Update: Starting around 11:36am PT on March 6, our engineers began investigating an issue that is resulting in increased latency among a certain subset of customers. This latency may especially be noticeable for users of the "Automations" feature associated with our Marketing campaigns product. Customers may see a delay of up to 90 minutes when processing Automations, but it is expected that those emails will be processed. The email API endpoint is unaffected. We will provide another update in an hour, or as soon as more information becomes available.
  • Time: March 6, 2024, 7:53 p.m.
    Status: Investigating
    Update: Starting around 11:36am PT on March 6, our engineers began investigating an issue that is resulting in increased latency among a certain subset of customers. This latency may especially be noticeable for users of the "Automations" feature associated with our Marketing campaigns product. Customers may see a delay of up to 90 minutes when processing Automations, but it is expected that those emails will be processed. The email API endpoint is unaffected. We will provide another update in an hour, or as soon as more information becomes available.

Updates:

  • Time: March 4, 2024, 7:25 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with new Twilio SendGrid Direct login failures has been resolved. All services are now operating normally at this time.
  • Time: March 4, 2024, 6:56 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour as soon as more information becomes available.
  • Time: March 4, 2024, 6:38 p.m.
    Status: Investigating
    Update: New SendGrid Direct Sign-up can experiencing login failures
  • Time: March 4, 2024, 6:36 p.m.
    Status: Investigating
    Update: New SendGrid Direct Sign-up can experiencing login failures
  • Time: March 4, 2024, 6:35 p.m.
    Status: Investigating
    Update: Starting around 10:14 AM PST on March 4th 2024, our engineers began investigating an issue with Twilio SendGrid Direct Sign-ups. New user sign-ups may experience login failures. We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: March 4, 2024, 7:25 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with new Twilio SendGrid Direct login failures has been resolved. All services are now operating normally at this time.
  • Time: March 4, 2024, 6:56 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour as soon as more information becomes available.
  • Time: March 4, 2024, 6:38 p.m.
    Status: Investigating
    Update: New SendGrid Direct Sign-up can experiencing login failures
  • Time: March 4, 2024, 6:36 p.m.
    Status: Investigating
    Update: New SendGrid Direct Sign-up can experiencing login failures
  • Time: March 4, 2024, 6:35 p.m.
    Status: Investigating
    Update: Starting around 10:14 AM PST on March 4th 2024, our engineers began investigating an issue with Twilio SendGrid Direct Sign-ups. New user sign-ups may experience login failures. We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: Feb. 29, 2024, 8:39 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with Email Send delays has been resolved. All services are now operating normally at this time.
  • Time: Feb. 29, 2024, 7:57 a.m.
    Status: Monitoring
    Update: Starting around 06:17 AM UTC on the 29th of February 2024, our engineers have began investigating an issue with mail send requests delays for SMTP and API due to one of our servers. We moved the mail trafic to another healthy server around 6:47 AM UTC and we are currently monitoring the mail send performance. However, users may still had some mail delays within the timeframe specified.

Updates:

  • Time: Feb. 29, 2024, 8:39 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with Email Send delays has been resolved. All services are now operating normally at this time.
  • Time: Feb. 29, 2024, 7:57 a.m.
    Status: Monitoring
    Update: Starting around 06:17 AM UTC on the 29th of February 2024, our engineers have began investigating an issue with mail send requests delays for SMTP and API due to one of our servers. We moved the mail trafic to another healthy server around 6:47 AM UTC and we are currently monitoring the mail send performance. However, users may still had some mail delays within the timeframe specified.

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Frequently Asked Questions - SendGrid

Is there a SendGrid outage?
The current status of SendGrid is: Systems Active
Where can I find the official status page of SendGrid?
The official status page for SendGrid is here
How can I get notified if SendGrid is down or experiencing an outage?
To get notified of any status changes to SendGrid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SendGrid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SendGrid do?
Utilize SendGrid's email API and marketing platform to send emails at scale, trusted by senders to deliver over 148 billion emails monthly.

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