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Is there an SendGrid outage?

SendGrid status: Systems Active

Last checked: 3 minutes ago

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SendGrid outages and incidents

Outage and incident data over the last 30 days for SendGrid.

There have been 11 outages or incidents for SendGrid in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SendGrid

Outlogger tracks the status of these components for Xero:

API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
API v2 Active
API v3 Active
SMTP Active
Marketing Campaigns Active
Event Webhook Active
Parse API Active
Component Status
API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
Active
API v2 Active
API v3 Active
SMTP Active
Active
Marketing Campaigns Active
Active
Event Webhook Active
Parse API Active

Latest SendGrid outages and incidents.

View the latest incidents for SendGrid and check for official updates:

Updates:

  • Time: Feb. 29, 2024, 12:20 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with mail send delays has been resolved. All services are now operating normally at this time.
  • Time: Feb. 29, 2024, 12:20 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with mail send delays has been resolved. All services are now operating normally at this time.
  • Time: Feb. 28, 2024, 11:47 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
  • Time: Feb. 28, 2024, 11:47 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 30 minutes or as soon as more information becomes available.
  • Time: Feb. 28, 2024, 11:36 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. Emails requests that were delayed between 3pm -3:15pm PST will still be delivered. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: Feb. 28, 2024, 11:36 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. Emails requests that were delayed between 3pm -3:15pm PST will still be delivered. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: Feb. 28, 2024, 11:32 p.m.
    Status: Investigating
    Update: Starting around 3:21 PM PST on February 28th 2024, our engineers began investigating an issue with intermittent delays in mail send between 3pm-3:15pm PST. Users may experience intermittent delays when sending emails during this period of time. This does not impact new mail send requests after 3:15pm PST. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: Feb. 28, 2024, 11:32 p.m.
    Status: Investigating
    Update: Starting around 3:21 PM PST on February 28th 2024, our engineers began investigating an issue with intermittent delays in mail send between 3pm-3:15pm PST. Users may experience intermittent delays when sending emails during this period of time. This does not impact new mail send requests after 3:15pm PST. We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: Feb. 26, 2024, 11:22 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with Event Webhook has been resolved. All services are now operating normally at this time.
  • Time: Feb. 26, 2024, 10:18 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance.We will provide another update as soon as more information becomes available.
  • Time: Feb. 26, 2024, 9:30 p.m.
    Status: Investigating
    Update: Starting around 12:40pm PST on Feb 26th, 2024, our engineers began investigating an issue with Event Webhook. Users may experience an error message when attempting to create new Event Webhooks. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: Feb. 26, 2024, 11:22 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with Event Webhook has been resolved. All services are now operating normally at this time.
  • Time: Feb. 26, 2024, 10:18 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance.We will provide another update as soon as more information becomes available.
  • Time: Feb. 26, 2024, 9:30 p.m.
    Status: Investigating
    Update: Starting around 12:40pm PST on Feb 26th, 2024, our engineers began investigating an issue with Event Webhook. Users may experience an error message when attempting to create new Event Webhooks. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: Feb. 26, 2024, 8:43 p.m.
    Status: Resolved
    Update: Starting around 11:06 AM PT on 02/26, our engineers have investigated some stats inaccuracies and resolved mail send drops. New accounts and subusers created between Thu 02/22 2:49 PM PT - Fri 02/23 4 PM PT that sent mail on Fri 02/23 between 8:15 AM - 4 PM PT would have been affected where about 16% of their emails were inadvertently dropped which would not be shown in the Stats page. The Mail Send issue has been resolved, and impacted services are operating normally.

Updates:

  • Time: Feb. 26, 2024, 8:43 p.m.
    Status: Resolved
    Update: Starting around 11:06 AM PT on 02/26, our engineers have investigated some stats inaccuracies and resolved mail send drops. New accounts and subusers created between Thu 02/22 2:49 PM PT - Fri 02/23 4 PM PT that sent mail on Fri 02/23 between 8:15 AM - 4 PM PT would have been affected where about 16% of their emails were inadvertently dropped which would not be shown in the Stats page. The Mail Send issue has been resolved, and impacted services are operating normally.

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Frequently Asked Questions - SendGrid

Is there a SendGrid outage?
The current status of SendGrid is: Systems Active
Where can I find the official status page of SendGrid?
The official status page for SendGrid is here
How can I get notified if SendGrid is down or experiencing an outage?
To get notified of any status changes to SendGrid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SendGrid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SendGrid do?
Utilize SendGrid's email API and marketing platform to send emails at scale, trusted by senders to deliver over 148 billion emails monthly.

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