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Is there an SendGrid outage?

SendGrid status: Systems Active

Last checked: 34 seconds ago

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SendGrid outages and incidents

Outage and incident data over the last 30 days for SendGrid.

There have been 11 outages or incidents for SendGrid in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SendGrid

Outlogger tracks the status of these components for Xero:

API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
API v2 Active
API v3 Active
SMTP Active
Marketing Campaigns Active
Event Webhook Active
Parse API Active
Component Status
API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
Active
API v2 Active
API v3 Active
SMTP Active
Active
Marketing Campaigns Active
Active
Event Webhook Active
Parse API Active

Latest SendGrid outages and incidents.

View the latest incidents for SendGrid and check for official updates:

Updates:

  • Time: Feb. 26, 2024, 5:41 p.m.
    Status: Resolved
    Update: Our engineers have deployed and monitored a fix and confirmed the issue has been resolved. All services are now operating normally at this time.
  • Time: Feb. 26, 2024, 4:57 p.m.
    Status: Investigating
    Update: Starting around 8:25 AM Pacific Time on Monday 02/26. We began experiencing issues with the sendgrid.com website. Customers may be unable to load Single Sends or Contacts in the UI dashboard of their accounts. In addition, mail send for Single Sends is impacted as well. Our engineering team is investigating the issue and we will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: Feb. 26, 2024, 5:41 p.m.
    Status: Resolved
    Update: Our engineers have deployed and monitored a fix and confirmed the issue has been resolved. All services are now operating normally at this time.
  • Time: Feb. 26, 2024, 4:57 p.m.
    Status: Investigating
    Update: Starting around 8:25 AM Pacific Time on Monday 02/26. We began experiencing issues with the sendgrid.com website. Customers may be unable to load Single Sends or Contacts in the UI dashboard of their accounts. In addition, mail send for Single Sends is impacted as well. Our engineering team is investigating the issue and we will provide another update in 1 hour or as soon as more information becomes available.

Updates:

  • Time: Feb. 23, 2024, 12:18 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with SendGrid.com and SendGrid Blog Posts has been resolved. All services are now operating normally at this time.
  • Time: Feb. 22, 2024, 11:48 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: Feb. 22, 2024, 11:17 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are continuing working toward a fix. We will provide another update in one hour or as soon as more information becomes available.
  • Time: Feb. 22, 2024, 10:10 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. We will provide another update in one hour or as soon as more information becomes available.
  • Time: Feb. 22, 2024, 9:19 p.m.
    Status: Investigating
    Update: Starting around 12:06 PM Pacific Time on Thursday, February 22nd, Our monitoring systems have detected a potential issue with access to SendGrid.com and SendGrid Blog Posts. Users may experience issues with accessing the websites and receive errors. This does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.

Updates:

  • Time: Feb. 23, 2024, 12:18 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with SendGrid.com and SendGrid Blog Posts has been resolved. All services are now operating normally at this time.
  • Time: Feb. 22, 2024, 11:48 p.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: Feb. 22, 2024, 11:17 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are continuing working toward a fix. We will provide another update in one hour or as soon as more information becomes available.
  • Time: Feb. 22, 2024, 10:10 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. We will provide another update in one hour or as soon as more information becomes available.
  • Time: Feb. 22, 2024, 9:19 p.m.
    Status: Investigating
    Update: Starting around 12:06 PM Pacific Time on Thursday, February 22nd, Our monitoring systems have detected a potential issue with access to SendGrid.com and SendGrid Blog Posts. Users may experience issues with accessing the websites and receive errors. This does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.

Updates:

  • Time: Feb. 7, 2024, 2:08 a.m.
    Status: Resolved
    Update: After monitoring, our engineers confirmed that changes deployed to correct the identified hardware problem solved the issue and new mail traffic requested to the SendGrid system will not be delayed. This incident has been resolved.
  • Time: Feb. 7, 2024, 2:08 a.m.
    Status: Resolved
    Update: After monitoring, our engineers confirmed that changes deployed to correct the identified hardware problem solved the issue and new mail traffic requested to the SendGrid system will not be delayed. This incident has been resolved.
  • Time: Feb. 7, 2024, 1:34 a.m.
    Status: Monitoring
    Update: The system is continuing to be monitored at this time as it relates to this incident. Another update will be provided in one hour or as soon as more information becomes available.
  • Time: Feb. 7, 2024, 1:34 a.m.
    Status: Monitoring
    Update: The system is continuing to be monitored at this time as it relates to this incident. Another update will be provided in one hour or as soon as more information becomes available.
  • Time: Feb. 7, 2024, 12:33 a.m.
    Status: Monitoring
    Update: Our engineers confirmed that delayed emails due to this hardware problem have been successfully dequeued from the system. New mail traffic requested to the SendGrid system will not be delayed due to this problem as changes were deployed to correct the identified hardware problem. The system will continue to be monitored and another update will be provided in the next hour or as soon as possible.
  • Time: Feb. 7, 2024, 12:33 a.m.
    Status: Monitoring
    Update: Our engineers confirmed that delayed emails due to this hardware problem have been successfully dequeued from the system. New mail traffic requested to the SendGrid system will not be delayed due to this problem as changes were deployed to correct the identified hardware problem. The system will continue to be monitored and another update will be provided in the next hour or as soon as possible.
  • Time: Feb. 7, 2024, 12:08 a.m.
    Status: Identified
    Update: Starting at 3:00 PM PT on February 6, 2024, our engineers confirmed an issue with the hardware related to mail send for the SendGrid platform. Due to this hardware issue, users of the platform may have experienced delays in mail send requests to the system. Our engineering team deployed a change to help mitigate affected delayed traffic at 3:42 PM PT. While this does affect mail send, only a subset of customers sending mail were affected. We will provide another update in one hour or as soon as more information becomes available.
  • Time: Feb. 7, 2024, 12:08 a.m.
    Status: Identified
    Update: Starting at 3:00 PM PT on February 6, 2024, our engineers confirmed an issue with the hardware related to mail send for the SendGrid platform. Due to this hardware issue, users of the platform may have experienced delays in mail send requests to the system. Our engineering team deployed a change to help mitigate affected delayed traffic at 3:42 PM PT. While this does affect mail send, only a subset of customers sending mail were affected. We will provide another update in one hour or as soon as more information becomes available.

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Frequently Asked Questions - SendGrid

Is there a SendGrid outage?
The current status of SendGrid is: Systems Active
Where can I find the official status page of SendGrid?
The official status page for SendGrid is here
How can I get notified if SendGrid is down or experiencing an outage?
To get notified of any status changes to SendGrid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SendGrid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SendGrid do?
Utilize SendGrid's email API and marketing platform to send emails at scale, trusted by senders to deliver over 148 billion emails monthly.

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