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Is there an SendGrid outage?

SendGrid status: Systems Active

Last checked: 53 seconds ago

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SendGrid outages and incidents

Outage and incident data over the last 30 days for SendGrid.

There have been 11 outages or incidents for SendGrid in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SendGrid

Outlogger tracks the status of these components for Xero:

API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
API v2 Active
API v3 Active
SMTP Active
Marketing Campaigns Active
Event Webhook Active
Parse API Active
Component Status
API Active
Billing Active
Email Activity Active
Legacy Marketing Campaigns Active
Partners Active
Statistics Active
Website Active
Active
API v2 Active
API v3 Active
SMTP Active
Active
Marketing Campaigns Active
Active
Event Webhook Active
Parse API Active

Latest SendGrid outages and incidents.

View the latest incidents for SendGrid and check for official updates:

Updates:

  • Time: Jan. 23, 2024, 10:12 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with two-factor authentication sign-ups has been resolved. All services are now operating normally at this time.
  • Time: Jan. 23, 2024, 7:56 p.m.
    Status: Monitoring
    Update: Our engineers have confirmed that this is an isolated incident impacting 2FA emails just for a few customers. We will continue to monitor throughout the day.
  • Time: Jan. 23, 2024, 6:56 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. We’ve identified a small subset of our 2FA emails that are being rejected by Yahoo as suspected phishing. We will provide another update in one hour or as soon as more information becomes available.
  • Time: Jan. 23, 2024, 5:29 p.m.
    Status: Investigating
    Update: SendGrid Engineers are continuing to investigate this issue, and will update when we have an update or in 1 hour, whichever occurs first.
  • Time: Jan. 23, 2024, 4:27 p.m.
    Status: Identified
    Update: Starting at 7:16 AM PST on January 23, 2024, our engineers have identified the issue regarding new two-factor authentication sign-ups and are working toward a fix. At this time customers are unable to sign-up for new two-factor authentication or update current ones. We will provide another update in hour or as soon as more information becomes available.

Updates:

  • Time: Jan. 23, 2024, 10:12 p.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with two-factor authentication sign-ups has been resolved. All services are now operating normally at this time.
  • Time: Jan. 23, 2024, 7:56 p.m.
    Status: Monitoring
    Update: Our engineers have confirmed that this is an isolated incident impacting 2FA emails just for a few customers. We will continue to monitor throughout the day.
  • Time: Jan. 23, 2024, 6:56 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. We’ve identified a small subset of our 2FA emails that are being rejected by Yahoo as suspected phishing. We will provide another update in one hour or as soon as more information becomes available.
  • Time: Jan. 23, 2024, 5:29 p.m.
    Status: Investigating
    Update: SendGrid Engineers are continuing to investigate this issue, and will update when we have an update or in 1 hour, whichever occurs first.
  • Time: Jan. 23, 2024, 4:27 p.m.
    Status: Identified
    Update: Starting at 7:16 AM PST on January 23, 2024, our engineers have identified the issue regarding new two-factor authentication sign-ups and are working toward a fix. At this time customers are unable to sign-up for new two-factor authentication or update current ones. We will provide another update in hour or as soon as more information becomes available.

Updates:

  • Time: Jan. 23, 2024, 1:16 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with email message processing and delivery has been resolved. All services are now operating normally at this time.
  • Time: Jan. 23, 2024, 12:30 a.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: Jan. 23, 2024, 12:15 a.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. We will provide another update in one hour or as soon as more information becomes available.
  • Time: Jan. 23, 2024, 12:09 a.m.
    Status: Investigating
    Update: Starting at 3:08 PM PST on January 22, 2024, our engineers began investigating an issue with our systems that is delaying processing and delivery of mail. Users may experience delays with processing and delivery of email messages sent through Twilio SendGrid. This does impact mail send. We will provide another update in one hour or as soon as more information becomes available.

Updates:

  • Time: Jan. 23, 2024, 1:16 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with email message processing and delivery has been resolved. All services are now operating normally at this time.
  • Time: Jan. 23, 2024, 12:30 a.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in 1 hour or as soon as more information becomes available.
  • Time: Jan. 23, 2024, 12:15 a.m.
    Status: Identified
    Update: Our engineers have identified the issue and are working toward a fix. We will provide another update in one hour or as soon as more information becomes available.
  • Time: Jan. 23, 2024, 12:09 a.m.
    Status: Investigating
    Update: Starting at 3:08 PM PST on January 22, 2024, our engineers began investigating an issue with our systems that is delaying processing and delivery of mail. Users may experience delays with processing and delivery of email messages sent through Twilio SendGrid. This does impact mail send. We will provide another update in one hour or as soon as more information becomes available.

Updates:

  • Time: Jan. 19, 2024, 4:55 a.m.
    Status: Resolved
    Update: Our engineers have monitored the fix and confirmed the issue with accessing IP Access Management, Sender Authentication and Event Webhook settings at the Sendgrid's User Interface has been resolved. All services are now operating normally at this time.
  • Time: Jan. 19, 2024, 4:21 a.m.
    Status: Monitoring
    Update: Our engineers have implemented a fix and are monitoring system performance. We will provide another update in the next 30 minutes, or as soon as more information becomes available.
  • Time: Jan. 19, 2024, 3:12 a.m.
    Status: Investigating
    Update: Starting around 6:00 PM PST on Thursday, January 18th, 2024, our engineers began investigating an issue with accessing IP Access Management, Sender Authentication and Webhook settings at the Sendgrid's User Interface. When accessing those features, customers are returned the error message "We encountered an error. We're sorry, we were unable to load the page." There's no impact to Mail Send functionality. We are actively working to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.

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Frequently Asked Questions - SendGrid

Is there a SendGrid outage?
The current status of SendGrid is: Systems Active
Where can I find the official status page of SendGrid?
The official status page for SendGrid is here
How can I get notified if SendGrid is down or experiencing an outage?
To get notified of any status changes to SendGrid, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SendGrid every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SendGrid do?
Utilize SendGrid's email API and marketing platform to send emails at scale, trusted by senders to deliver over 148 billion emails monthly.

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