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Is there an Shippeo outage?

Shippeo status: Minor Outage

Last checked: 10 minutes ago

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Shippeo outages and incidents

Outage and incident data over the last 30 days for Shippeo.

There have been 3 outages or incidents for Shippeo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Shippeo

Outlogger tracks the status of these components for Xero:

API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active
Component Status
API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active

Latest Shippeo outages and incidents.

View the latest incidents for Shippeo and check for official updates:

Updates:

  • Time: Aug. 26, 2024, 2:36 p.m.
    Status: Resolved
    Update: We experienced some instabilities with our ETA-Out today between 15:00 and 15:45. The issue was quickly identified and resolved. We are now back to producing and sharing ETAs as usual.

Updates:

  • Time: July 25, 2024, 11:34 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 25, 2024, 8:21 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 25, 2024, 8:21 a.m.
    Status: Monitoring
    Update: Hello, our technical team was able to identify and resolve the issue. Road ETA is now back online. We will continue to monitor the situation.
  • Time: July 25, 2024, 7:34 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 25, 2024, 7:33 a.m.
    Status: Investigating
    Update: Dear users, We are facing issues in the computation of Road ETA. No new ETA has been displayed on the platform or sent in the flow-out since then. Our technical team is investigating this issue and working on resolving it. -- Chers utilisateurs, Nous rencontrons des problèmes dans le calcul de l'ETA Road. Aucune nouvelle ETA n'a pu être affichée sur la plateforme ou envoyée dans le flux de sortie depuis. Notre équipe technique étudie ce problème et travaille à sa résolution.

Updates:

  • Time: July 11, 2024, 6:44 a.m.
    Status: Resolved
    Update: Dear users, We faced and issue in the computation of ETA from 06:35 UTC+2 to 08:30 UTC+2. No new ETA could be displayed on the platform or sent in flow-out during that timeframe. Our technical team has identified the issue and resolved it. The service is now back to normal -- Chers utilisateurs, Nous avons rencontré un problème dans le calcul de l'ETA de 06:35 UTC+2 à 08:30 UTC+2. Aucune nouvelle ETA n'a pu être affichée sur la plateforme ou envoyée en flow-out pendant cette période. Notre équipe technique a identifié le problème et l'a résolu. Le service est maintenant de retour à la normale

Updates:

  • Time: July 3, 2024, 8:03 a.m.
    Status: Resolved
    Update: The incident has been resolved and the delay is now recovered. The service is back to normal. -- L'incident a été résolu et le retard a été rattrapé. Le service est revenu à la normale.
  • Time: July 3, 2024, 6:41 a.m.
    Status: Monitoring
    Update: Dear users We are experiencing significant delays (2h) in sending out EDI messages on all flow except ETA and Positions flows. The root cause has been identified and we are now dispatching all flows and catching up our delay. No data was lost in the process. The incident will be closed once the delay will be fully cleared. -- Chers utilisateurs Nous constatons des retards importants (2h) dans l'envoi des messages EDI pour tous les flux à l'exception des flux ETA et Positions. Le problème a été identifiée et nous expédions de nouveaux les messages de tous les flux et rattrapons notre retard. Aucune donnée n'a été perdue au cours de cet incident. L'incident sera clos une fois que le retard aura été entièrement résorbé.

Updates:

  • Time: July 2, 2024, 8:43 p.m.
    Status: Resolved
    Update: Dear users, Another occurrence of the instabilities on our API server affected the processing of flow-in requests from 18:05 to 19:05 GMT+2. This issue is now resolved on our end. Please send again the concerned API requests if you experience any rejection during that time frame. Thanks for your understanding. --- Bonjour, Une nouvelle occurrence des instabilités sur notre serveur API ont affecté le traitement des flux entrants de 18:05 à 19:05 GMT+2. Ce problème est maintenant résolu. Si vous constatez un rejet pendant cette période, merci de renvoyer les requêtes API concernées. Nous vous remercions de votre compréhension.

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Frequently Asked Questions - Shippeo

Is there a Shippeo outage?
The current status of Shippeo is: Minor Outage
Where can I find the official status page of Shippeo?
The official status page for Shippeo is here
How can I get notified if Shippeo is down or experiencing an outage?
To get notified of any status changes to Shippeo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Shippeo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Shippeo do?
Shippeo provides real-time transportation visibility for shippers and logistics providers to improve customer service and operational efficiency.

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