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Is there an Shippeo outage?

Shippeo status: Minor Outage

Last checked: 6 minutes ago

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Shippeo outages and incidents

Outage and incident data over the last 30 days for Shippeo.

There have been 3 outages or incidents for Shippeo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Shippeo

Outlogger tracks the status of these components for Xero:

API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active
Component Status
API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active

Latest Shippeo outages and incidents.

View the latest incidents for Shippeo and check for official updates:

Updates:

  • Time: July 2, 2024, 12:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 2, 2024, 8:51 a.m.
    Status: Monitoring
    Update: Dear users, Some instabilities on our API server affected the processing of flow-in requests from 09:30 to 10:00 CET. This issue is now resolved on our end. Please send again the concerned API requests if you experience any rejection during that time frame. Thanks for your understanding. --- Bonjour, Des instabilités sur notre serveur API ont affecté le traitement des flux entrants de 09h30 à 10h00 CET. Ce problème est maintenant résolu. Si vous constatez un rejet pendant cette période, merci de renvoyer les requêtes API concernées. Nous vous remercions de votre compréhension.

Updates:

  • Time: June 24, 2024, 3:25 p.m.
    Status: Resolved
    Update: This incident has been resolved and users should not experience delays with information updates on the platform.
  • Time: June 24, 2024, 12:36 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 24, 2024, 10:50 a.m.
    Status: Identified
    Update: Dear user, Since this morning, we have been experiencing some delays in updating information on the platform. You may see information that is not properly updated or yet displayed in particular on the Order list page. Our team is currently working on a solution to resolve this issue promptly.

Updates:

  • Time: June 4, 2024, 2:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 4, 2024, 9:59 a.m.
    Status: Monitoring
    Update: Dear users, An incident occurred between 10:00 and 11:00 CET and affected the processing of some flow-in requests via EDI. Impact: - Orders not created/modified - Events not declared - Pushed positions not integrated This is now resolved. If you notice any timeout errors in your system during that timeframe, we kindly invite you to send back the flow-in request to Shippeo. Thank you for your understanding. --- Bonjour, Un incident a affecté le traitement d'une partie des requêtes entrantes via EDI entre 10h00 et 11h00. Impact : - Ordres non créés/modifiés - Évènements non déclarés - Positions envoyées par API/EDI et non intégrées Ce problème est à présent résolu. Si vous constatez des erreurs de timeout sur cette période, merci de renvoyer la requête à Shippeo afin qu'elle soit traitée par nos serveurs.

Updates:

  • Time: May 22, 2024, 10:16 a.m.
    Status: Resolved
    Update: No ETA-out was sent during that timeframe due to an ETA computation issue. Thanks for your understanding.

Updates:

  • Time: May 6, 2024, 1:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 6, 2024, 11:43 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 6, 2024, 9:59 a.m.
    Status: Investigating
    Update: Hello, we are facing issues with the mobile app. Users are facing a blue screen when trying to log in to the app. We are working with our mobile app provider to investigate the root cause and introduce a fix to this issue. We will update you soon with more information.

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Frequently Asked Questions - Shippeo

Is there a Shippeo outage?
The current status of Shippeo is: Minor Outage
Where can I find the official status page of Shippeo?
The official status page for Shippeo is here
How can I get notified if Shippeo is down or experiencing an outage?
To get notified of any status changes to Shippeo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Shippeo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Shippeo do?
Shippeo provides real-time transportation visibility for shippers and logistics providers to improve customer service and operational efficiency.

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