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Is there an Shippeo outage?

Shippeo status: Minor Outage

Last checked: a minute ago

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Shippeo outages and incidents

Outage and incident data over the last 30 days for Shippeo.

There have been 3 outages or incidents for Shippeo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Shippeo

Outlogger tracks the status of these components for Xero:

API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active
Component Status
API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active

Latest Shippeo outages and incidents.

View the latest incidents for Shippeo and check for official updates:

Updates:

  • Time: April 25, 2024, 4:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 25, 2024, 2:51 p.m.
    Status: Investigating
    Update: The issue is now resolved. We are catching up all the order requests impacted by this issue. We will let you know as soon as it ends.
  • Time: April 25, 2024, 10:52 a.m.
    Status: Investigating
    Update: Dear users, Order creations on Shippeo are processed with some delay due to an ongoing incident on our API server. Our technical team already applied a solution to quickly mitigate the issue. We will provide more updates as soon as possible. Rest assured that no data is lost. --- Bonjour, Les créations des ordres sur Shippeo sont traitées avec un potential retard en raison d'un incident en cours sur notre serveur API. Une solution a été appliquée par nos équipes techniques pour rétablir la situation rapidement. Nous vous tiendrons informé dès que possible. Soyez assuré qu'aucune donnée n'est perdue.

Updates:

  • Time: April 17, 2024, 4:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 17, 2024, 11:43 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 17, 2024, 9:12 a.m.
    Status: Investigating
    Update: Hello, we are facing issues with the mobile app. Users are facing a blue screen when trying to log in to the app, or the app is crashing during the order lifecycle and drivers lose their access to the app. We are working with our mobile app provider to investigate the root cause and introduce a fix to this issue. We will update you soon with more information.

Updates:

  • Time: March 14, 2024, 2:34 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 14, 2024, 2:10 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the situation. Thank you for your patience and understanding.
  • Time: March 14, 2024, 2 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being developed.
  • Time: March 14, 2024, 1:43 p.m.
    Status: Investigating
    Update: We are currently investigating an issue in the front office system and our API, resulting in a 520 error, along with some complications with workflows.

Updates:

  • Time: March 1, 2024, 4:02 p.m.
    Status: Resolved
    Update: We have resolved the incident and do not experience any delay in sending out EDI messages (Positions, events, orders) The service is back to normal
  • Time: March 1, 2024, 10:16 a.m.
    Status: Investigating
    Update: Dear users, We are experiencing significant delays in sending out EDI messages (Positions, events, orders) We are working to fix this problem and reduce the delay.

Updates:

  • Time: Feb. 26, 2024, 9:59 a.m.
    Status: Resolved
    Update: The incident has been resolved, and our service has returned to normal.
  • Time: Feb. 26, 2024, 8:17 a.m.
    Status: Investigating
    Update: Dear users, We are experiencing a problem that is causing delays in loading data on our website. Our team is currently working on a solution to resolve this issue promptly. Thank you for your understanding.

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Frequently Asked Questions - Shippeo

Is there a Shippeo outage?
The current status of Shippeo is: Minor Outage
Where can I find the official status page of Shippeo?
The official status page for Shippeo is here
How can I get notified if Shippeo is down or experiencing an outage?
To get notified of any status changes to Shippeo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Shippeo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Shippeo do?
Shippeo provides real-time transportation visibility for shippers and logistics providers to improve customer service and operational efficiency.

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