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Is there an Shippeo outage?

Shippeo status: Minor Outage

Last checked: 10 minutes ago

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Shippeo outages and incidents

Outage and incident data over the last 30 days for Shippeo.

There have been 3 outages or incidents for Shippeo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Shippeo

Outlogger tracks the status of these components for Xero:

API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active
Component Status
API Active
EDI Active
Onboarding Automation Center (OAC) Active
Web platform Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS Tracking Active
Insights Dashboards Performance Issues
Notifications Active
Performance Issues
ETA Availability Active
Events Tracking Active
GPS tracking Active
Insights Dashboards Performance Issues
Mobile application Active
Notifications Active
Workflows Active

Latest Shippeo outages and incidents.

View the latest incidents for Shippeo and check for official updates:

Updates:

  • Time: Feb. 12, 2024, 4:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 12, 2024, 9:31 a.m.
    Status: Monitoring
    Update: A fix has been implemented at 10:25 to resolve this incident. We are monitoring the activity.
  • Time: Feb. 12, 2024, 9:25 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 12, 2024, 8:54 a.m.
    Status: Investigating
    Update: Dear users, An ongoing incident is affecting the collection of GPS positions for specific telematic providers. Our technical team is investigating to find out the root cause. We will keep you posted as soon as there is a new update. --- Bonjour, Un incident en cours affecte la collecte des positions GPS pour certains éditeurs télématiques. Notre équipe technique est en train d'investiguer pour trouver la cause de cet incident. Nous vous tiendrons au courant dès que nous avons plus d'information.

Updates:

  • Time: Jan. 24, 2024, 11:01 a.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: Jan. 24, 2024, 10:18 a.m.
    Status: Monitoring
    Update: The root cause of the incident has been identified, a solution has been implemented, and the service has returned to normal. We are continuing to monitor the situation.
  • Time: Jan. 24, 2024, 10:02 a.m.
    Status: Investigating
    Update: We are investigating an incident impacting our service responsible for integrating resource positions (GPS tracking) in our system. This may cause a partial outage in receiving new positions.

Updates:

  • Time: Jan. 12, 2024, 10:17 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 12, 2024, 9:35 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 12, 2024, 8:26 a.m.
    Status: Identified
    Update: The ETA out for Ocean orders is impacted. Some delays are visible on the milestones but no data will be lost. Everything will be processed once the service is fully back on.
  • Time: Jan. 12, 2024, 8:10 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 12, 2024, 7:59 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 11, 2024, 5:34 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 11, 2024, 4:57 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 11, 2024, 4:55 p.m.
    Status: Investigating
    Update: We are facing instabilities on our ETA feature. We are currently investigating the issue.

Updates:

  • Time: Jan. 10, 2024, 8:29 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 9, 2024, 9:39 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 8, 2024, 8:41 a.m.
    Status: Identified
    Update: Dear users, An incident is slowing down the data loading on our web's platform. Our team is already working on the fix to quickly resolve this issue. Please note that no data is lost. Thanks for your understanding. --- Bonjour, Un incident ralenti le chargement des données sur notre plateforme web. Notre équipe travaille déjà sur le correctif pour résoudre rapidement ce problème. Veuillez noter qu'aucune donnée n'est perdue. Nous vous remercions pour votre compréhension.

Updates:

  • Time: Dec. 7, 2023, 10:30 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 7, 2023, 8:44 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 7, 2023, 8:05 a.m.
    Status: Investigating
    Update: We are currently facing instabilities with our mobile app. Certain drivers can't access the application and the synchronization of the tours and events, and GPS positions are affected.

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Frequently Asked Questions - Shippeo

Is there a Shippeo outage?
The current status of Shippeo is: Minor Outage
Where can I find the official status page of Shippeo?
The official status page for Shippeo is here
How can I get notified if Shippeo is down or experiencing an outage?
To get notified of any status changes to Shippeo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Shippeo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Shippeo do?
Shippeo provides real-time transportation visibility for shippers and logistics providers to improve customer service and operational efficiency.

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