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Is there an Shipwire outage?

Shipwire status: Systems Active

Last checked: 3 months, 2 weeks ago

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Shipwire outages and incidents

Outage and incident data over the last 30 days for Shipwire.

There have been 0 outages or incidents for Shipwire in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Shipwire

Outlogger tracks the status of these components for Xero:

Legacy XML API (API v1) Active
REST API (API v3) Active
Webhooks Active
ABM Active
Asendia Active
Australia Post Active
Canada Post Active
DHL eCommerce (Global Mail) Active
DHL Express Active
DPD Active
FedEx Active
GLS (Netherlands) Active
Hermes Active
Hong Kong Post Active
Netherlands Post Active
Parcel Force Active
Purolator Active
Royal Mail Active
SF Express Active
StarTrack Active
Toll Active
UPS Active
USPS Active
Yodel Active
Shipwire Shopify App Active
Beta Active
Business Reports Active
Dashboard Active
Merchant Application Active
Search Active
www.shipwire.com Active
Atlanta Active
Boras Active
Carol Stream, IL Active
Carrollton, TX Active
Daventry, GBR Active
Eastern Creek, AUS Active
Fontana, CA Active
Grossbeeren, DE Active
Harrisburg, PA Active
Hermosa, CA Active
JD Atlanta Active
JD Houston Active
JD Piscataway Active
Jonestown, PA Active
Kemps Creek, AU Active
Lancaster, PA Active
Laughton-Lewes, GBR Active
McDonough Active
Miami, FL Active
Millington, TN Active
Mira Loma, CA Active
Mississauga, CAN Active
Monroe, NJ Active
New Lenox, IL Active
North Carolina Active
Ohio Active
Ontario Active
Perris, CA Active
Perth Amboy Active
Rancho Cucamonga Active
Reno, NV Active
Rialto, CA Active
Richmond, CAN Active
Shenzhen, CHN Active
Tilburg, NLD Active
Waalwijk, NLD Active
Component Status
Active
Legacy XML API (API v1) Active
REST API (API v3) Active
Webhooks Active
Active
ABM Active
Asendia Active
Australia Post Active
Canada Post Active
DHL eCommerce (Global Mail) Active
DHL Express Active
DPD Active
FedEx Active
GLS (Netherlands) Active
Hermes Active
Hong Kong Post Active
Netherlands Post Active
Parcel Force Active
Purolator Active
Royal Mail Active
SF Express Active
StarTrack Active
Toll Active
UPS Active
USPS Active
Yodel Active
Active
Shipwire Shopify App Active
Active
Beta Active
Business Reports Active
Dashboard Active
Merchant Application Active
Search Active
www.shipwire.com Active
Active
Atlanta Active
Boras Active
Carol Stream, IL Active
Carrollton, TX Active
Daventry, GBR Active
Eastern Creek, AUS Active
Fontana, CA Active
Grossbeeren, DE Active
Harrisburg, PA Active
Hermosa, CA Active
JD Atlanta Active
JD Houston Active
JD Piscataway Active
Jonestown, PA Active
Kemps Creek, AU Active
Lancaster, PA Active
Laughton-Lewes, GBR Active
McDonough Active
Miami, FL Active
Millington, TN Active
Mira Loma, CA Active
Mississauga, CAN Active
Monroe, NJ Active
New Lenox, IL Active
North Carolina Active
Ohio Active
Ontario Active
Perris, CA Active
Perth Amboy Active
Rancho Cucamonga Active
Reno, NV Active
Rialto, CA Active
Richmond, CAN Active
Shenzhen, CHN Active
Tilburg, NLD Active
Waalwijk, NLD Active

Latest Shipwire outages and incidents.

View the latest incidents for Shipwire and check for official updates:

Updates:

  • Time: Oct. 23, 2023, 1:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 20, 2023, 3:36 p.m.
    Status: Investigating
    Update: Hello, This coming Saturday night at 8:00 PM PST, we will be performing a small update to the Shipwire platform. We are going to be doing a small update to our DNS settings for the Shipwire platform. While the do do not foresee any downtime to arise from this, just to be safe we will say there could be a 5 - 10 second period of downtime for it while the DNS settings are updated. A quick refresh of the page in the browser should resolve it though. We apologize for any inconvenience this may cause. Thank you for your cooperation and continued support. If you have any questions or concerns, please don't hesitate to reach out to our Customer Care team at [email protected] .

Updates:

  • Time: Oct. 17, 2023, 3:52 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 20, 2023, 11:03 p.m.
    Status: Identified
    Update: We want to inform you about an upcoming maintenance activity that is scheduled for our Production environment. Maintenance will commence on Saturday September 30, 2023 at 8:00 pm PST. During this maintenance, our technical team will be performing necessary updates and improvements to enhance the performance and reliability of our Production environment. We do not anticipate any down time to arise from this. We understand the importance of our services to your work, and we will do everything possible to ensure there is no downtime. We apologize for any inconvenience this may cause. Thank you for your cooperation and continued support. If you have any questions or concerns, please don't hesitate to reach out to our Customer Care team at [email protected] .

Updates:

  • Time: Sept. 25, 2023, 2:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 20, 2023, 11:01 p.m.
    Status: Identified
    Update: We want to inform you about an upcoming maintenance activity that is scheduled for our Beta environment. Maintenance will commence on Saturday September 23, 2023 at 8:00 pm PST. During this maintenance, our technical team will be performing necessary updates and improvements to enhance the performance and reliability of our Beta environment. We do anticipate some down time to arise which will last about 5 to 10 minutes. We understand the importance of our services to your work, and we will do everything possible to ensure the downtime is minimal. We apologize for any inconvenience this may cause. Thank you for your cooperation and continued support. If you have any questions or concerns, please don't hesitate to reach out to our Customer Care team at [email protected] .

Updates:

  • Time: Sept. 11, 2023, 6:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 1, 2023, 5:13 p.m.
    Status: Monitoring
    Update: Sep 1 2023 The Shenzhen warehouse will be closed today (09/01) due the impact of the typhoon. All orders fulfillment will be postponed to Monday (09/04). We apologize for any inconvenience this may be causing. For any questions or concerns please contact [email protected].

Updates:

  • Time: Sept. 20, 2023, 10:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 22, 2023, 10:44 p.m.
    Status: Monitoring
    Update: Hello, We would like to inform you about an issue with webhooks that was reported by one of our customers on August 18th. If you do not use webhooks from the Shipwire API, you were not impacted. The incident started on August 9th, around 9:00 AM PST, with approximately 25% of webhooks not being sent. We understand the importance of timely notifications and the impact this incident may have had on your operations. Our team worked tirelessly to resolve the issue, and we're pleased to inform you that as of August 18th, at 4:23 PM PT, the issue has been fully resolved. While we have successfully addressed the issue with the webhooks, we recognize that some of you might require these webhooks to be resent. If you find that you have not received notifications for your subscribed webhook topics between August 9th and August 18th, and you would like them to be resent, we are here to assist you. To request a resend of missed webhooks, please reach out to the Shipwire Customer Care team at [email protected] and let us know which topics you require to be resent. Note that if you send emails to your customer with tracking details after receiving webhooks from us, you may wish to disable that in your system for orders shipped more than a few days ago, as many packages sent between Aug 9 and 18 have likely already been delivered. We appreciate your understanding and cooperation. We apologize for any inconvenience this may cause. For any questions or concerns please contact Shipwire Customer Care.

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Frequently Asked Questions - Shipwire

Is there a Shipwire outage?
The current status of Shipwire is: Systems Active
Where can I find the official status page of Shipwire?
The official status page for Shipwire is here
How can I get notified if Shipwire is down or experiencing an outage?
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