Company Logo

Is there an Shogun outage?

Shogun status: Systems Active

Last checked: 6 minutes ago

Get notified about any outages, downtime or incidents for Shogun and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Shogun outages and incidents

Outage and incident data over the last 30 days for Shogun.

There have been 0 outages or incidents for Shogun in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Shogun

Outlogger tracks the status of these components for Xero:

Heroku Active
Shogun Core Services Active
Shogun Frontend Active
Shogun Webhook Service Active
Shogun Web Servers Active
Uploadcare CDN Active
Uploadcare REST API Active
Uploadcare Upload API Active
BigCommerce API & Webhooks Active
BigCommerce Checkout & Payment Processing Active
Auth0 User Authentication Active
AWS codebuild-us-east-1 Active
AWS s3-us-standard Active
Cloudinary Media Delivery Active
Cloudinary Media Transformation API - AP Active
Cloudinary Media Transformation API - EU Active
Cloudinary Media Transformation API - US Active
Cloudinary Upload API - AP Active
Cloudinary Upload API - EU Active
Cloudinary Upload API - US Active
Fastly API Active
Fastly DNS Systems Active
Fastly WAF Active
npm Package publishing Active
npm Package search Active
npm www.npmjs.com website Active
SendGrid SMTP Active
Stripe API Active
Shopify Admin Active
Shopify API & Mobile Active
Shopify Checkout Active
Component Status
Heroku Active
Shogun Core Services Active
Shogun Frontend Active
Shogun Webhook Service Active
Shogun Web Servers Active
Uploadcare CDN Active
Uploadcare REST API Active
Uploadcare Upload API Active
Active
BigCommerce API & Webhooks Active
BigCommerce Checkout & Payment Processing Active
Active
Auth0 User Authentication Active
AWS codebuild-us-east-1 Active
AWS s3-us-standard Active
Cloudinary Media Delivery Active
Cloudinary Media Transformation API - AP Active
Cloudinary Media Transformation API - EU Active
Cloudinary Media Transformation API - US Active
Cloudinary Upload API - AP Active
Cloudinary Upload API - EU Active
Cloudinary Upload API - US Active
Fastly API Active
Fastly DNS Systems Active
Fastly WAF Active
npm Package publishing Active
npm Package search Active
npm www.npmjs.com website Active
Active
SendGrid SMTP Active
Stripe API Active
Active
Shopify Admin Active
Shopify API & Mobile Active
Shopify Checkout Active

Latest Shogun outages and incidents.

View the latest incidents for Shogun and check for official updates:

Updates:

  • Time: Sept. 9, 2022, 6:23 p.m.
    Status: Resolved
    Update: This issue is no longer occurring. If you experience any instances of broken images, please contact support at https://getshogun.atlassian.net/servicedesk/customer/portals
  • Time: Sept. 9, 2022, 5:25 p.m.
    Status: Monitoring
    Update: Cloudinary have implemented a fix and the issue appears to be resolved. We will continue to monitor to see if this issue reoccurs.
  • Time: Sept. 9, 2022, 5 p.m.
    Status: Identified
    Update: Due to an external disruption in Cloudinary services, some images are failing to load. We are monitoring the situation. For full details, see Cloudinary's status page at https://status.cloudinary.com/

Updates:

  • Time: Aug. 26, 2022, 7:40 p.m.
    Status: Resolved
    Update: All systems are operational. Should you need any assistance, please contact us using the Customer Portal at anytime.
  • Time: Aug. 26, 2022, 4:35 p.m.
    Status: Monitoring
    Update: The incident has been resolved. Our Engineering team will continue to monitor.
  • Time: Aug. 26, 2022, 4:32 p.m.
    Status: Identified
    Update: We are seeing increased rates of failure to resolve DNS on herokuapp.com domains and custom domains both in Common Runtime and Private Space. This is causing failed requests to customers' apps. Shogun Users may experience difficulties logging in and using the platform. Engineering is actively investigating this issue and we'll provide an update shortly.

Updates:

  • Time: Aug. 24, 2022, 3 a.m.
    Status: Resolved
    Update: All systems are confirmed operational. Should you face any issues, please contact us using the Customer Portal and we will be happy to assist.
  • Time: Aug. 24, 2022, 2:10 a.m.
    Status: Monitoring
    Update: Systems are now operational for both Frontend and Page Builder. We will continue to monitor the resolution - should you face any issues, please contact support via the Customer Portal.
  • Time: Aug. 23, 2022, 11:59 p.m.
    Status: Investigating
    Update: Due to issues with our hosting provider, Shogun Frontend is currently unavailable. Performance of Page Builder is also impacted. We are currently investigating and monitoring the situation.

Updates:

  • Time: Aug. 15, 2022, 11:42 p.m.
    Status: Resolved
    Update: This issue is no longer occurring. Please contact our support team if you have any further issues at: https://getshogun.atlassian.net/servicedesk/customer/portal/1. For further details on the issue, please see the Heroku status page incident here: https://status.heroku.com/incidents/2451
  • Time: Aug. 15, 2022, 10:36 p.m.
    Status: Monitoring
    Update: Our team has identified an issue with a 3rd party provider. This issue appears to have been resolved, however, you may need to clear your cookies since access tokens have expired (which may prevent the logout button from showing). If you run into issues, please contact support at https://getshogun.atlassian.net/servicedesk/customer/portal/1. You can also find additional information on the Heroku status page here: https://status.heroku.com/
  • Time: Aug. 15, 2022, 10:10 p.m.
    Status: Investigating
    Update: We are aware of an issue that is affecting access to the Frontend portal. Your live store will not be affected. We will update this incident as more details become available.

Updates:

  • Time: July 13, 2022, 3:19 p.m.
    Status: Resolved
    Update: [Page Builder] We have identified and resolved the issues that users were experiencing. Services may take some time to fully recover, but if after a sufficient amount of time you are still experiencing issues, please contact our support team at support[at]getshogun.com. Thank you for your patience.
  • Time: July 13, 2022, 2:42 p.m.
    Status: Investigating
    Update: [Page Builder] We are currently investigating issues with the Page Builder application which may result in slow or failed publishing, and/or authentication issues when opening the application. This is only affecting Shogun Page Builder.

Check the status of similar companies and alternatives to Shogun

Smartsheet
Smartsheet

Systems Active

ESS (Public)
ESS (Public)

Systems Active

ESS (Public)
ESS (Public)

Systems Active

Cloudera
Cloudera

Systems Active

New Relic
New Relic

Systems Active

Boomi
Boomi

Systems Active

AppsFlyer
AppsFlyer

Systems Active

Imperva
Imperva

Systems Active

Bazaarvoice
Bazaarvoice

Issues Detected

Optimizely
Optimizely

Systems Active

Electric
Electric

Systems Active

ABBYY
ABBYY

Systems Active

Frequently Asked Questions - Shogun

Is there a Shogun outage?
The current status of Shogun is: Systems Active
Where can I find the official status page of Shogun?
The official status page for Shogun is here
How can I get notified if Shogun is down or experiencing an outage?
To get notified of any status changes to Shogun, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Shogun every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Shogun do?
Boost business success with a range of tools for optimizing, personalizing, and enhancing visual merchandising on ecommerce platforms.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free