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Is there an Shogun outage?

Shogun status: Systems Active

Last checked: 4 minutes ago

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Shogun outages and incidents

Outage and incident data over the last 30 days for Shogun.

There have been 0 outages or incidents for Shogun in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Shogun

Outlogger tracks the status of these components for Xero:

Heroku Active
Shogun Core Services Active
Shogun Frontend Active
Shogun Webhook Service Active
Shogun Web Servers Active
Uploadcare CDN Active
Uploadcare REST API Active
Uploadcare Upload API Active
BigCommerce API & Webhooks Active
BigCommerce Checkout & Payment Processing Active
Auth0 User Authentication Active
AWS codebuild-us-east-1 Active
AWS s3-us-standard Active
Cloudinary Media Delivery Active
Cloudinary Media Transformation API - AP Active
Cloudinary Media Transformation API - EU Active
Cloudinary Media Transformation API - US Active
Cloudinary Upload API - AP Active
Cloudinary Upload API - EU Active
Cloudinary Upload API - US Active
Fastly API Active
Fastly DNS Systems Active
Fastly WAF Active
npm Package publishing Active
npm Package search Active
npm www.npmjs.com website Active
SendGrid SMTP Active
Stripe API Active
Shopify Admin Active
Shopify API & Mobile Active
Shopify Checkout Active
Component Status
Heroku Active
Shogun Core Services Active
Shogun Frontend Active
Shogun Webhook Service Active
Shogun Web Servers Active
Uploadcare CDN Active
Uploadcare REST API Active
Uploadcare Upload API Active
Active
BigCommerce API & Webhooks Active
BigCommerce Checkout & Payment Processing Active
Active
Auth0 User Authentication Active
AWS codebuild-us-east-1 Active
AWS s3-us-standard Active
Cloudinary Media Delivery Active
Cloudinary Media Transformation API - AP Active
Cloudinary Media Transformation API - EU Active
Cloudinary Media Transformation API - US Active
Cloudinary Upload API - AP Active
Cloudinary Upload API - EU Active
Cloudinary Upload API - US Active
Fastly API Active
Fastly DNS Systems Active
Fastly WAF Active
npm Package publishing Active
npm Package search Active
npm www.npmjs.com website Active
Active
SendGrid SMTP Active
Stripe API Active
Active
Shopify Admin Active
Shopify API & Mobile Active
Shopify Checkout Active

Latest Shogun outages and incidents.

View the latest incidents for Shogun and check for official updates:

Updates:

  • Time: Feb. 24, 2022, 5:32 p.m.
    Status: Resolved
    Update: This issue has been resolved. If you continue to have any issues accessing Shogun Page Builder, please get in touch with our 24/7 Support: https://getshogun.com/contact
  • Time: Feb. 24, 2022, 5:15 p.m.
    Status: Monitoring
    Update: Services are recovering and we are monitoring for further issues. Services may take some time to fully recover, Shogun Page Builder may not be immediately available.
  • Time: Feb. 24, 2022, 4:54 p.m.
    Status: Identified
    Update: We have identified where this issue stems from and are awaiting further updates from a third-party provider. For more information, see their status page below: https://status.heroku.com/incidents/2402
  • Time: Feb. 24, 2022, 4:37 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is affecting the availability of Shogun Page Builder and our Help Centre. We will have updates soon on the cause. This will not affect your live store.

Updates:

  • Time: Jan. 12, 2022, 12:29 a.m.
    Status: Resolved
    Update: Shopify is now reporting all systems are operational. Thank you for your patience. https://www.shopifystatus.com/
  • Time: Jan. 11, 2022, 11:39 p.m.
    Status: Identified
    Update: Shopify is currently experiencing an outage that is impacting their admin and checkout. The status of the Shopify incident can be monitored at: https://www.shopifystatus.com/incidents We will update this incident as Shopify's services recover.

Updates:

  • Time: Dec. 22, 2021, 4:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 22, 2021, 4:05 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 22, 2021, 3:32 p.m.
    Status: Monitoring
    Update: This issue has been resolved, we are monitoring for changes.
  • Time: Dec. 22, 2021, 1:52 p.m.
    Status: Identified
    Update: We are continuing to monitor this third-party outage.
  • Time: Dec. 22, 2021, 12:45 p.m.
    Status: Identified
    Update: This issue has been identified as an issue with AWS that's having an affect on a third-party service: https://status.aws.amazon.com/
  • Time: Dec. 22, 2021, 12:24 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 22, 2021, 12:21 p.m.
    Status: Investigating
    Update: We are currently investigating issues with an upstream service. Shogun Page Builder may not be accessible during this time period, we are closely monitoring this situation for updates.

Updates:

  • Time: Nov. 26, 2021, 5:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 26, 2021, 3:43 p.m.
    Status: Monitoring
    Update: A fix has been applied and we are monitoring the performance of the app. During this time, app functionality may not be fully stable.
  • Time: Nov. 26, 2021, 2:58 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 26, 2021, 2:27 p.m.
    Status: Investigating
    Update: We are currently experiencing slow syncing of data between e-commerce platforms and Shogun. This may also affect app performance. This will not affect the content on your live store, but may affect the speed at which updates populate.

Updates:

  • Time: Oct. 6, 2021, 5:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 6, 2021, 4:41 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 6, 2021, 4:24 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Shogun

Is there a Shogun outage?
The current status of Shogun is: Systems Active
Where can I find the official status page of Shogun?
The official status page for Shogun is here
How can I get notified if Shogun is down or experiencing an outage?
To get notified of any status changes to Shogun, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Shogun every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Shogun do?
Boost business success with a range of tools for optimizing, personalizing, and enhancing visual merchandising on ecommerce platforms.

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