Is there an Signifyd outage?
Signifyd status: Systems Active
Last checked: 2 minutes ago
Get notified about any outages, downtime or incidents for Signifyd and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 2 minutes ago
Get notified about any outages, downtime or incidents for Signifyd and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Signifyd.
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Email Notifications | Active |
| Order Review | Active |
| 3rd Party Integrations | Active |
| BigCommerce | Active |
| Shopify | Active |
| API & Webhooks | Active |
| API | Active |
| Case retrieval | Active |
| Webhooks | Active |
| Console and Reporting | Active |
| Console | Active |
| Reporting Systems | Active |
| Support | Active |
| Knowledge Base Community | Active |
| Phone Systems | Active |
| Signifyd.com | Active |
| Ticketing Systems | Active |
View the latest incidents for Signifyd and check for official updates:
Description: Users are now able to successfully populate report data within the Signifyd “Reporting” systems and able to export information. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view processed orders - Case Creation: Submitted cases are being received and queued for processing - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried. - Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Status: Resolved
Impact: Critical | Started At: May 9, 2023, 7:48 p.m.
Description: Users are now able to successfully populate report data within the Signifyd “Reporting” systems and able to export information. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view processed orders - Case Creation: Submitted cases are being received and queued for processing - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried. - Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Status: Resolved
Impact: Critical | Started At: May 9, 2023, 6:43 p.m.
Description: The "case creation and processing" issue is now resolved for BigCommerce users of Signifyd. BigCommerce has resolved the intermittent operation issue for their users. Users can now search the console. Submitted cases are being received and queued for processing. Should you have any questions, please contact us via the support link under the Help section. signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view processed orders - Case Creation: Submitted cases are being received and queued for processing - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Web hook Responses: Web hook responses are sent on all processed orders. Unsuccessful web hooks are retried. - Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and are able to export this information.
Status: Resolved
Impact: Major | Started At: May 2, 2023, 10:46 a.m.
Description: The "API Server Errors" issue has been resolved and all users should be able to view cases in the Signifyd Console successfully. Should you have any other questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view processed orders - Case Creation: Submitted cases are being received and queued for processing - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessfully webhooks are retried. - Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Status: Resolved
Impact: Major | Started At: April 28, 2023, 3:43 p.m.
Description: All webhooks and email alerts are being processed. You will notice a delay in webhook responses while we process the backlog. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view “processed” orders - Case Creation: Submitted cases are being received and queued for processing - Case Retrieval: Case status information is available via API on all “processed” orders - Webhook Responses: Webhook responses are sent on all “processed” orders. Unsuccessfully webhooks are retried. - Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and able to export this information.
Status: Resolved
Impact: Critical | Started At: April 27, 2023, 1:18 a.m.
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