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Is there an Actito outage?

Actito status: Systems Active

Last checked: 3 minutes ago

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Actito outages and incidents

Outage and incident data over the last 30 days for Actito.

There have been 3 outages or incidents for Actito in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Actito

Outlogger tracks the status of these components for Xero:

API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
Actito Distributed Marketing (ADM) Active
Actito Marketing Intelligence (AMI) Active
Actito Push Notifications (APN) Active
Actito Transactional Messaging Platform (ATMP) Active
TEST environment Active
Component Status
Active
API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
Active
API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
Active
API Active
E-mail Campaigns Active
Forms Active
Portal Active
Reporting Active
Scenarios Active
SMS Campaigns Active
Active
Actito Distributed Marketing (ADM) Active
Actito Marketing Intelligence (AMI) Active
Actito Push Notifications (APN) Active
Actito Transactional Messaging Platform (ATMP) Active
TEST environment Active

Latest Actito outages and incidents.

View the latest incidents for Actito and check for official updates:

Updates:

  • Time: Sept. 23, 2022, 6:52 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 22, 2022, 2:06 p.m.
    Status: Investigating
    Update: We are encountering slowness with e-mail sendings on ENV-0. Campaigns are being sent with a reduced speeding rate. Our IT teams are investigating

Updates:

  • Time: Sept. 15, 2022, 11:45 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 15, 2022, 9:10 a.m.
    Status: Monitoring
    Update: The e-mail sending rate is back to normal and all delayed campaigns have now been successfully sent. We continue to closely monitor the environment.
  • Time: Sept. 15, 2022, 9:10 a.m.
    Status: Monitoring
    Update: The e-mail sending rate is back to normal and all delayed campaigns have now been successfully sent. We continue to closely monitor the environment.
  • Time: Sept. 15, 2022, 7:55 a.m.
    Status: Investigating
    Update: We are encountering slow e-mail sending rates on ENV-3. E-mail campaigns are being sent correctly, but at a slower speed than normal. Our IT teams are investigating.
  • Time: Sept. 15, 2022, 7:55 a.m.
    Status: Investigating
    Update: We are encountering slow e-mail sending rates on ENV-3. E-mail campaigns are being sent correctly, but at a slower speed than normal. Our IT teams are investigating.

Updates:

  • Time: Sept. 15, 2022, 6:57 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 14, 2022, 2:34 p.m.
    Status: Monitoring
    Update: The issue on the CSS rules has been fixed. This means that no new occurrences may happen. However, campaigns that were impacted before the fix may still encounter issues in the editor and get CSS warnings. We will now fix these impacted campaigns.
  • Time: Sept. 14, 2022, 1:23 p.m.
    Status: Identified
    Update: The cause of the issue has been identified. A fix will be attempted shortly.
  • Time: Sept. 14, 2022, 9:36 a.m.
    Status: Investigating
    Update: We are encountering an issue with the e-mail editor, where CSS rules may cause the editor to stop working. This issue is not generalized but may affect some campaign drafts. Our IT teams are investigating.

Updates:

  • Time: Sept. 15, 2022, 6:57 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 14, 2022, 2:34 p.m.
    Status: Monitoring
    Update: The issue on the CSS rules has been fixed. This means that no new occurrences may happen. However, campaigns that were impacted before the fix may still encounter issues in the editor and get CSS warnings. We will now fix these impacted campaigns.
  • Time: Sept. 14, 2022, 1:23 p.m.
    Status: Identified
    Update: The cause of the issue has been identified. A fix will be attempted shortly.
  • Time: Sept. 14, 2022, 9:36 a.m.
    Status: Investigating
    Update: We are encountering an issue with the e-mail editor, where CSS rules may cause the editor to stop working. This issue is not generalized but may affect some campaign drafts. Our IT teams are investigating.

Updates:

  • Time: Sept. 13, 2022, 3:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 13, 2022, 2:34 p.m.
    Status: Monitoring
    Update: The campaign apps have been stabilized and the root cause has been identified. We continue to closely monitor the environment.
  • Time: Sept. 13, 2022, 12:45 p.m.
    Status: Identified
    Update: The "Manage campaigns" apps and the sending of campaigns are under stabilization. Some instabilities may subsist and we continue to investigate.
  • Time: Sept. 13, 2022, 12:18 p.m.
    Status: Investigating
    Update: We are encountering unstabilities on e-mail campaigns. The "Manage e-mail campaigns" app may encounter slowness and rendering issue, and the sending of e-mails is impacted. Our IT teams are investigating urgently.

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Frequently Asked Questions - Actito

Is there a Actito outage?
The current status of Actito is: Systems Active
Where can I find the official status page of Actito?
The official status page for Actito is here
How can I get notified if Actito is down or experiencing an outage?
To get notified of any status changes to Actito, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Actito every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Actito do?
Actito enables marketers to convert customer satisfaction into revenue. Explore their services and get in touch for more information.

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