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Is there an SmartRecruiters outage?

SmartRecruiters status: Systems Active

Last checked: 8 minutes ago

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SmartRecruiters outages and incidents

Outage and incident data over the last 30 days for SmartRecruiters.

There have been 1 outages or incidents for SmartRecruiters in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SmartRecruiters

Outlogger tracks the status of these components for Xero:

Candidate App Active
Career Pages Active
Customer API Active
Marketplace API Active
Marketplace Apps Active
Mobile Apps Active
Recruiter Apps Active
Referrals App Active
Sub-processor Page Updates Active
Component Status
Candidate App Active
Career Pages Active
Customer API Active
Marketplace API Active
Marketplace Apps Active
Mobile Apps Active
Recruiter Apps Active
Referrals App Active
Sub-processor Page Updates Active

Latest SmartRecruiters outages and incidents.

View the latest incidents for SmartRecruiters and check for official updates:

Updates:

  • Time: Aug. 24, 2022, 2:15 p.m.
    Status: Resolved
    Update: We have now processed all the affected applications. All the data should be up-to-date. Happy hiring!
  • Time: Aug. 24, 2022, 12:37 p.m.
    Status: Monitoring
    Update: We've identified the issue and applied a fix. The new applications are visible in People tab, however, the applications that were submitted during the disruption are still being processed and will be visible after some time. Thank you for your patience!
  • Time: Aug. 24, 2022, 7:26 a.m.
    Status: Investigating
    Update: Candidates are not searchable on People List or People Page after applying and do not show anywhere other than in the Activity tab. The delay varies and is intermittent. Leading to issues with the buckets on Job and Job Page showing wrong counts of Application statuses. We are currently investigating the issue

Updates:

  • Time: Aug. 15, 2022, 6:10 p.m.
    Status: Resolved
    Update: The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!
  • Time: Aug. 15, 2022, 5:50 p.m.
    Status: Monitoring
    Update: Our team has identified the issue causing the performance problems and implemented a fix. We are now monitoring the results for any further performance issues.
  • Time: Aug. 15, 2022, 4:52 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 15, 2022, 4:42 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting performance. You may see longer than normal loading times for pages, or an error message will appear after attempting to load a page. Thank you for your patience while we look into this.

Updates:

  • Time: Aug. 11, 2022, 7:55 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 11, 2022, 7:26 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 11, 2022, 3:23 a.m.
    Status: Investigating
    Update: We are currently investigating reports of Knock Out Screening Questions not processing as Applications enter the system.

Updates:

  • Time: Aug. 1, 2022, 5:29 p.m.
    Status: Resolved
    Update: This incident has been resolved and everything is up and running again. Happy hiring!
  • Time: Aug. 1, 2022, 5:11 p.m.
    Status: Monitoring
    Update: A fix has been implemented and the system performance is returning back to normal. We continue to monitor the situation and we appreciate your patience while we were working on resolving the issue.
  • Time: Aug. 1, 2022, 4:35 p.m.
    Status: Identified
    Update: We have identified the root cause of the issue and we working on a fix to resolve it.
  • Time: Aug. 1, 2022, 3:46 p.m.
    Status: Investigating
    Update: We are currently investigating an intermittent, platform-wide, performance issue. Users might experience slowness, encounter problems while navigating through the system, and receive errors while doing so. We are working on resolving this issue and we apologize for the inconvenience.

Updates:

  • Time: July 30, 2022, 1 a.m.
    Status: Resolved
    Update: This incident has been resolved and you can resume using the platform normally. Happy hiring!
  • Time: July 30, 2022, 12:37 a.m.
    Status: Monitoring
    Update: A fix has been deployed and we are currently monitoring the results.
  • Time: July 29, 2022, 10:03 p.m.
    Status: Identified
    Update: Engineering has located the cause of the problem with updating Hiring Processes and is currently working on a solution.
  • Time: July 29, 2022, 9 p.m.
    Status: Investigating
    Update: An issue has been identified with Hiring Process Configuration. Existing Hiring Processes are still functioning, but we would advise Users to not press "Apply this process to existing jobs matching this configuration" until the issue is resolved.

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Frequently Asked Questions - SmartRecruiters

Is there a SmartRecruiters outage?
The current status of SmartRecruiters is: Systems Active
Where can I find the official status page of SmartRecruiters?
The official status page for SmartRecruiters is here
How can I get notified if SmartRecruiters is down or experiencing an outage?
To get notified of any status changes to SmartRecruiters, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SmartRecruiters every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SmartRecruiters do?
SmartRecruiters' Talent Acquisition Suite is an enterprise-grade recruiting platform that goes beyond ATS to attract, select, and hire great talent for the modern workforce.

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