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Is there an SmartRecruiters outage?

SmartRecruiters status: Systems Active

Last checked: 13 seconds ago

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SmartRecruiters outages and incidents

Outage and incident data over the last 30 days for SmartRecruiters.

There have been 1 outages or incidents for SmartRecruiters in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SmartRecruiters

Outlogger tracks the status of these components for Xero:

Candidate App Active
Career Pages Active
Customer API Active
Marketplace API Active
Marketplace Apps Active
Mobile Apps Active
Recruiter Apps Active
Referrals App Active
Sub-processor Page Updates Active
Component Status
Candidate App Active
Career Pages Active
Customer API Active
Marketplace API Active
Marketplace Apps Active
Mobile Apps Active
Recruiter Apps Active
Referrals App Active
Sub-processor Page Updates Active

Latest SmartRecruiters outages and incidents.

View the latest incidents for SmartRecruiters and check for official updates:

Updates:

  • Time: July 28, 2022, 9:51 p.m.
    Status: Resolved
    Update: AWS has confirmed everything has returned to normal. Happy hiring!
  • Time: July 28, 2022, 6:50 p.m.
    Status: Identified
    Update: We were notified of the ongoing AWS outage that can have a direct impact on the usability of our platform for some of our customers. The problem has been identified on AWS' end and they are continuing to make progress toward resolving the issue.

Updates:

  • Time: July 20, 2022, 1:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 20, 2022, 11:59 a.m.
    Status: Monitoring
    Update: The External referral issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!
  • Time: July 20, 2022, 11:05 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with the job ad referrals resulting in error. Thank you for your patience!

Updates:

  • Time: June 15, 2022, 2:58 p.m.
    Status: Resolved
    Update: The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!
  • Time: June 15, 2022, 1:20 p.m.
    Status: Monitoring
    Update: Our team has identified the issue causing the SmartRecruiters platform performance issues and implemented a fix. We are now monitoring the results for any further performance issues.
  • Time: June 15, 2022, 11:47 a.m.
    Status: Investigating
    Update: SmartRecruiters Teams are currently investigating an issue with the People page not loading. The candidates are not listed - 'Apologies, this component is currently unavailable.'

Updates:

  • Time: June 14, 2022, 11:04 p.m.
    Status: Resolved
    Update: The source of the problem has been resolved and the missing attachments are processing on accounts correctly. Happy hiring!
  • Time: June 14, 2022, 9:18 p.m.
    Status: Monitoring
    Update: Affected attachments are being successfully processed and they should be gradually appearing within the candidates’ profiles. We will continue to monitor the situation to ensure all the missing files are added to the system.
  • Time: June 14, 2022, 6:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 14, 2022, 3:24 p.m.
    Status: Identified
    Update: We have identified a local issue with attachments being added with the delay (upon candidates' application). We are currently working on resolving this problem and returning to normal processing times.

Updates:

  • Time: June 9, 2022, 9:38 p.m.
    Status: Resolved
    Update: Emails have returned to normal processing times. Happy hiring!
  • Time: June 9, 2022, 5:54 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 9, 2022, 4:55 p.m.
    Status: Identified
    Update: We are currently experiencing delays with email some emails being sent.

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Frequently Asked Questions - SmartRecruiters

Is there a SmartRecruiters outage?
The current status of SmartRecruiters is: Systems Active
Where can I find the official status page of SmartRecruiters?
The official status page for SmartRecruiters is here
How can I get notified if SmartRecruiters is down or experiencing an outage?
To get notified of any status changes to SmartRecruiters, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SmartRecruiters every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SmartRecruiters do?
SmartRecruiters' Talent Acquisition Suite is an enterprise-grade recruiting platform that goes beyond ATS to attract, select, and hire great talent for the modern workforce.

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