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Is there an SmartThings outage?

SmartThings status: Systems Active

Last checked: 5 seconds ago

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SmartThings outages and incidents

Outage and incident data over the last 30 days for SmartThings.

There have been 0 outages or incidents for SmartThings in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SmartThings

Outlogger tracks the status of these components for Xero:

Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Component Status
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active

Latest SmartThings outages and incidents.

View the latest incidents for SmartThings and check for official updates:

Updates:

  • Time: Dec. 21, 2022, 8:25 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 21, 2022, 8:25 a.m.
    Status: Monitoring
    Update: SmartThings users may have experienced a delay in command execution starting around 1:05 am CT for about an hour because of one of the core services experiencing issues in retrieving data from database. The remedial steps have been taken and the service has returned to healthy state and hence the command execution times should be back to normal. Event deliveries should have caught back to normal as well

Updates:

  • Time: Dec. 8, 2022, 10:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 7, 2022, 10:23 p.m.
    Status: Monitoring
    Update: We have fully recovered and are monitoring for any additional issues.
  • Time: Dec. 7, 2022, 9:42 p.m.
    Status: Identified
    Update: The root cause has been addressed and we are monitoring the recovery process. Users may still be seeing some elevated latency for device control and automations.
  • Time: Dec. 7, 2022, 9:17 p.m.
    Status: Identified
    Update: We are currently seeing issues in the Americas region. Users may experience high latency controlling devices and automations may also be affected.

Updates:

  • Time: Dec. 5, 2022, 10:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 5, 2022, 9:20 p.m.
    Status: Monitoring
    Update: Functionality has recovered at this time and we are continuing to monitor platform health.
  • Time: Dec. 5, 2022, 8:21 p.m.
    Status: Investigating
    Update: Some users in North America may be experiencing issues with device control and automation execution. Users may also receive hub offline notifications during this time. We are currently investigating and will provide more details as available.

Updates:

  • Time: Nov. 17, 2022, 4:01 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 17, 2022, 3:45 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 17, 2022, 3:35 a.m.
    Status: Identified
    Update: We are investigating a possible service disruption. We're looking into it and will provide additional details as they become available.

Updates:

  • Time: Nov. 8, 2022, 11:19 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 8, 2022, 10:39 a.m.
    Status: Monitoring
    Update: We've addressed the underlying issue and will continue to monitor to ensure the fix is working.
  • Time: Nov. 8, 2022, 8:01 a.m.
    Status: Investigating
    Update: We are now also seeing indications there may also be similar issues (high latency controlling devices and delayed rules execution).
  • Time: Nov. 8, 2022, 7:31 a.m.
    Status: Investigating
    Update: We are currently seeing issues in the Europe region. Users may experience high latency controlling devices and automations may also be affected.

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Frequently Asked Questions - SmartThings

Is there a SmartThings outage?
The current status of SmartThings is: Systems Active
Where can I find the official status page of SmartThings?
The official status page for SmartThings is here
How can I get notified if SmartThings is down or experiencing an outage?
To get notified of any status changes to SmartThings, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SmartThings every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SmartThings do?
SmartThings allows for home automation, routine activation, device connection, and energy tracking for a fully connected home.

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