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Is there an SmartThings outage?

SmartThings status: Systems Active

Last checked: 5 minutes ago

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SmartThings outages and incidents

Outage and incident data over the last 30 days for SmartThings.

There have been 0 outages or incidents for SmartThings in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SmartThings

Outlogger tracks the status of these components for Xero:

Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Component Status
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active

Latest SmartThings outages and incidents.

View the latest incidents for SmartThings and check for official updates:

Updates:

  • Time: Oct. 14, 2022, 5:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 14, 2022, 5:16 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 13, 2022, 6:51 p.m.
    Status: Identified
    Update: We've identified the issue and are working towards deploying the fix. The issue should only be impacting a subset of Zigbee devices using a Lua Driver.
  • Time: Oct. 13, 2022, 6:47 p.m.
    Status: Investigating
    Update: Some users may be experiencing issues with device control and automation execution. We are currently investigating and will provide more details as available.

Updates:

  • Time: Oct. 11, 2022, 2:40 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 11, 2022, 5:42 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 11, 2022, 4:39 a.m.
    Status: Identified
    Update: We are investigating a possible service disruption. We're looking into it and will provide additional details as they become available.

Updates:

  • Time: Sept. 16, 2022, 11:13 p.m.
    Status: Resolved
    Update: The issue related to camera devices has been resolved.
  • Time: Sept. 16, 2022, 9:08 p.m.
    Status: Identified
    Update: We have identified a service disruption for cameras connected to the SmartThings platform. We have already identified the issue and are working to resolve it.

Updates:

  • Time: July 29, 2022, 12:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 29, 2022, 4:43 a.m.
    Status: Monitoring
    Update: Corrective action is complete and we are seeing largescale recovery across all services. Full functionality is restored and we are continuing to monitor to ensure system stabilization.
  • Time: July 29, 2022, 3:01 a.m.
    Status: Monitoring
    Update: Corrective action is still on-going and users may experience inconsistent activity when using the app during this time. We are continuing to work to restore functionality for the remaining impacted users and will provide further updates once the corrective action is fully complete.
  • Time: July 28, 2022, 11:07 p.m.
    Status: Monitoring
    Update: We are continuing to see improved performance and are taking corrective action to speed up recovery. During this time some users in the Americas may notice their hubs temporarily offline. We will provide further updates once the corrective action is complete.
  • Time: July 28, 2022, 10:57 p.m.
    Status: Monitoring
    Update: We believe service interruption is resolving for users and we are continuing to monitor the platform to ensure complete resolution.
  • Time: July 28, 2022, 10:40 p.m.
    Status: Monitoring
    Update: We believe service interruption is resolving for users and we are continuing to monitor the platform to ensure complete resolution.
  • Time: July 28, 2022, 9:20 p.m.
    Status: Identified
    Update: We're continuing to remediate the service disruption and continue to improve the status of services impacted.
  • Time: July 28, 2022, 9:11 p.m.
    Status: Identified
    Update: We're continuing to recover from the service disruption and continue to improve the status of services impacted.
  • Time: July 28, 2022, 5:40 p.m.
    Status: Identified
    Update: Some users in the Americas may be experiencing a service disruption. Our cloud services provider is experiencing degraded performance and we are monitoring our systems awaiting a recovery to connectivity.
  • Time: July 28, 2022, 5:14 p.m.
    Status: Investigating
    Update: We are investigating a possible service disruption. We're looking into it and will provide additional details as they become available.

Updates:

  • Time: July 22, 2022, 1:43 a.m.
    Status: Resolved
    Update: Users may have noticed that the SmartThings Alexa skill discovered some of their lighting groups between 7/19 and 7/21. We've resolved this issue, and all such lighting groups should now be unlinked again.

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Frequently Asked Questions - SmartThings

Is there a SmartThings outage?
The current status of SmartThings is: Systems Active
Where can I find the official status page of SmartThings?
The official status page for SmartThings is here
How can I get notified if SmartThings is down or experiencing an outage?
To get notified of any status changes to SmartThings, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SmartThings every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SmartThings do?
SmartThings allows for home automation, routine activation, device connection, and energy tracking for a fully connected home.

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