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Is there an SmartThings outage?

SmartThings status: Systems Active

Last checked: 6 minutes ago

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SmartThings outages and incidents

Outage and incident data over the last 30 days for SmartThings.

There have been 0 outages or incidents for SmartThings in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SmartThings

Outlogger tracks the status of these components for Xero:

Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Component Status
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active

Latest SmartThings outages and incidents.

View the latest incidents for SmartThings and check for official updates:

Updates:

  • Time: May 19, 2022, 1:46 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 19, 2022, 1:29 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 19, 2022, 1:15 a.m.
    Status: Investigating
    Update: Some users in North America may be experiencing issues with device control and automation execution. Users may also receive inaccurate hub offline notifications during this time. We are currently investigating and will provide more details as available.

Updates:

  • Time: May 6, 2022, 2:28 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 6, 2022, 5:40 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we're monitoring the recovery.
  • Time: May 6, 2022, 4:43 a.m.
    Status: Identified
    Update: We've identified the cause of the issue and are taking corrective action. We'll continue to provide updates as they become available.
  • Time: May 6, 2022, 4:09 a.m.
    Status: Identified
    Update: We have identified an intermittent service disruption for device controller downloads. We're looking into it and will provide additional details as they become available.

Updates:

  • Time: April 19, 2022, 11:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 19, 2022, 10:33 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 19, 2022, 10:03 p.m.
    Status: Identified
    Update: We are investigating a possible service disruption. Users may be experiencing delays device control and automations.

Updates:

  • Time: May 6, 2022, 2:28 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 19, 2022, 7:24 p.m.
    Status: Monitoring
    Update: We've recovered our cloud connectivity for first-party SmartThings cameras, if your device has a blinking orange light you will need to re-onboard your device using the mobile app to regain functionality. Do not to delete your prior device card if you still need access to previously recorded clips before they expire per your storage plan.
  • Time: April 19, 2022, 7:01 p.m.
    Status: Identified
    Update: We are continuing to work on a resolution to the issue. At this time the scope of the incident is contained to first-party SmartThings branded cameras.
  • Time: April 19, 2022, 6:35 p.m.
    Status: Identified
    Update: We are investigating a possible service disruption for connected camera models: GP-U999COVLBDA We're looking into it and will provide additional details as they become available.

Updates:

  • Time: March 15, 2022, 2:37 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 14, 2022, 5:19 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 13, 2022, 6:19 p.m.
    Status: Investigating
    Update: Some users in North America may be experiencing issues with device control and automation execution. We are taking corrective action to mitigate impact. We will provide further updates as they are available.

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Frequently Asked Questions - SmartThings

Is there a SmartThings outage?
The current status of SmartThings is: Systems Active
Where can I find the official status page of SmartThings?
The official status page for SmartThings is here
How can I get notified if SmartThings is down or experiencing an outage?
To get notified of any status changes to SmartThings, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SmartThings every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SmartThings do?
SmartThings allows for home automation, routine activation, device connection, and energy tracking for a fully connected home.

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