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Is there an SmartThings outage?

SmartThings status: Systems Active

Last checked: a minute ago

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SmartThings outages and incidents

Outage and incident data over the last 30 days for SmartThings.

There have been 0 outages or incidents for SmartThings in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SmartThings

Outlogger tracks the status of these components for Xero:

Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Component Status
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active
Active
Developer Tools Active
Hubs, Devices, and Automations Active
Mobile App Active
Platform APIs Active
SmartThings.com Active

Latest SmartThings outages and incidents.

View the latest incidents for SmartThings and check for official updates:

Updates:

  • Time: Feb. 24, 2022, 3:48 p.m.
    Status: Resolved
    Update: After further monitoring, we have confirmed the fix is working as expected and users are no longer seeing issues.
  • Time: Feb. 24, 2022, 5:09 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 23, 2022, 3:15 p.m.
    Status: Identified
    Update: We've identified the issue and we are working on implementing the remediation currently.
  • Time: Feb. 23, 2022, 5:39 a.m.
    Status: Identified
    Update: Some users may be experiencing issues with first-time Hub setup. We are currently investigating and will provide more details as available.

Updates:

  • Time: Feb. 17, 2022, 5:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 17, 2022, 5:37 p.m.
    Status: Monitoring
    Update: We are seeing improved performance and users should no longer be seeing issues. We are continuing to monitor the situation to ensure there are no further issues.
  • Time: Feb. 17, 2022, 5:18 p.m.
    Status: Identified
    Update: Some users may currently be experiencing delays or failures loading certain parts of the mobile app, as well as when performing certain actions such as creating/editing locations or automations and controlling devices. We are currently investigating and will provide more details as available.

Updates:

  • Time: Feb. 16, 2022, 4:18 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 15, 2022, 8:18 p.m.
    Status: Monitoring
    Update: We are seeing improved performance and users should no longer be seeing issues. We are continuing to monitor the situation to ensure there are no further issues.
  • Time: Feb. 15, 2022, 7:51 p.m.
    Status: Identified
    Update: Some users in the Europe, Middle East, and Africa regions may be experiencing delays or failures loading certain parts of the app, controlling devices, and automation executions. We are taking corrective action will provide updates as available.

Updates:

  • Time: Feb. 15, 2022, 7:10 p.m.
    Status: Resolved
    Update: The issues with loading the app, device control, and automation execution have been resolved. Please contact us via support.smartthings.com if you have any questions.
  • Time: Feb. 15, 2022, 6:58 p.m.
    Status: Identified
    Update: Some users in the Europe, Middle East, and Africa regions may be experiencing delays or failures loading certain parts of the app, controlling devices, and automation executions. We are taking corrective action will provide updates as available.
  • Time: Feb. 15, 2022, 6:53 p.m.
    Status: Investigating
    Update: We are investigating a possible service disruption. We're looking into it and will provide additional details as they become available.

Updates:

  • Time: Feb. 11, 2022, 12:36 a.m.
    Status: Resolved
    Update: The aforementioned issues have been resolved. Please contact us via support.smartthings.com if you have any questions.
  • Time: Feb. 11, 2022, 12:14 a.m.
    Status: Monitoring
    Update: We are seeing improved performance and users should no longer be seeing issues. We are continuing to monitor traffic to ensure there are no further issues.
  • Time: Feb. 10, 2022, 11:37 p.m.
    Status: Identified
    Update: We are taking corrective actions to resolve the previously mentioned issues. We will provide updates as available.
  • Time: Feb. 10, 2022, 11:02 p.m.
    Status: Investigating
    Update: Some users in the North American region may be experiencing delays or failures loading certain parts of the app, controlling devices, and automation executions. We are investigating and will provide updates as available.
  • Time: Feb. 10, 2022, 10:51 p.m.
    Status: Investigating
    Update: We are investigating a potential service disruption in the North American region. We're looking into it and will provide additional details as they become available.

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Frequently Asked Questions - SmartThings

Is there a SmartThings outage?
The current status of SmartThings is: Systems Active
Where can I find the official status page of SmartThings?
The official status page for SmartThings is here
How can I get notified if SmartThings is down or experiencing an outage?
To get notified of any status changes to SmartThings, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SmartThings every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SmartThings do?
SmartThings allows for home automation, routine activation, device connection, and energy tracking for a fully connected home.

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