Is there an RM Internet & E-safety outage?

RM Internet & E-safety status: Minor Outage

Last checked: 2 minutes ago

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RM Internet & E-safety outages and incidents

Outage and incident data over the last 30 days for RM Internet & E-safety.

There have been 1 outages or incidents for RM Internet & E-safety in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for RM Internet & E-safety

Outlogger tracks the status of these components for Xero:

DNS Active
RM Connectivity Active
South East Connectivity Active
SSL Connect Performance Issues
Web Hosting Active
SMTP Store & Forward Active
Bath & N.E. Somerset Active
Bournemouth Active
Bristol Active
Cornwall Active
Devon Active
Dorset Active
Gloucestershire Active
N. Somerset Active
Plymouth Active
Poole Active
Somerset Active
South Gloucestershire Active
Swindon Active
Torbay Active
Wiltshire Active
Hosted Voice Active
SafetyNet Plus Performance Issues
SafetyNet Plus Transparent Module Performance Issues
Component Status
DNS Active
RM Connectivity Active
South East Connectivity Active
SSL Connect Performance Issues
Web Hosting Active
Active
SMTP Store & Forward Active
Active
Bath & N.E. Somerset Active
Bournemouth Active
Bristol Active
Cornwall Active
Devon Active
Dorset Active
Gloucestershire Active
N. Somerset Active
Plymouth Active
Poole Active
Somerset Active
South Gloucestershire Active
Swindon Active
Torbay Active
Wiltshire Active
Active
Hosted Voice Active
Performance Issues
SafetyNet Plus Performance Issues
SafetyNet Plus Transparent Module Performance Issues

Latest RM Internet & E-safety outages and incidents.

View the latest incidents for RM Internet & E-safety and check for official updates:

Updates:

  • Time: March 8, 2022, 1:02 p.m.
    Status: Resolved
    Update: We have monitored the service and confirmed that there are no further issues with SSL connect service. As such we are closing this incident.
  • Time: March 8, 2022, 12:06 p.m.
    Status: Monitoring
    Update: The issue with SSL Connectivity has been identified and resolved. Currently we are actively monitoring the service to ensure smooth operation and stability.
  • Time: March 8, 2022, 10:19 a.m.
    Status: Investigating
    Update: We are aware of an issue with SSL connect service which is affecting multiple customers. Our Engineers are actively investigating on this issue.

Updates:

  • Time: March 3, 2022, 9:56 p.m.
    Status: Resolved
    Update: We have monitored the service and confirmed that there are no further issues with SSL connect service. As such we are closing this incident.
  • Time: March 3, 2022, 7:52 p.m.
    Status: Monitoring
    Update: We are aware of the recent outage that has occurred, issue has been identified and resolved. Currently we are actively monitoring the service to ensure smooth operation and stability.
  • Time: March 3, 2022, 6:37 p.m.
    Status: Investigating
    Update: We have identified an issue with SSL VPN connectivity . Engineers are working on identifying the cause of the issue.

Updates:

  • Time: March 1, 2022, 5:54 p.m.
    Status: Resolved
    Update: We have monitored the service and confirmed that there are no further issues with SSL connect service. As such we are closing this incident.
  • Time: March 1, 2022, 5:10 p.m.
    Status: Monitoring
    Update: We are aware of the recent outage that has occurred, issue has been identified and resolved. Currently we are actively monitoring the service to ensure smooth operation and stability.

Updates:

  • Time: Feb. 22, 2022, 10:25 a.m.
    Status: Resolved
    Update: Connectivity at the majority of sites has now restored. We are making contact with any remaining sites and will work with them directly to troubleshoot and resolve any remaining issues.
  • Time: Feb. 21, 2022, 9:34 a.m.
    Status: Identified
    Update: We are continuing to work with our Telco partners regarding ongoing outages and connectivity issues affecting a number of sites following the storms on Friday. We will aim to contact affected sites directly.
  • Time: Feb. 20, 2022, 4:16 a.m.
    Status: Identified
    Update: Telco vendor is actively working on the issue and we are coordinating with them to resolve it at the earliest .The outages is declared by Telco as a Matter Beyond Our Reasonable Control (MBORC) due to storm hitting Southern England on Friday. Further updates will be provided in due course.
  • Time: Feb. 19, 2022, 3:11 a.m.
    Status: Identified
    Update: Telco providers has updated that multiple sites are down across the country because of the storm conditions yesterday. We are actively coordinating with the service provider to restore connectivity to the affected sites, however the outages have been declared by Telco as a Matter Beyond Our Reasonable Control (MBORC) due to storm hitting Southern England. Further updates will be provided in due course.
  • Time: Feb. 18, 2022, 4:36 p.m.
    Status: Identified
    Update: We are actively coordinating with the service provider to restore connectivity to the affected sites. Our Telco providers mentioned that the outages have been declared a Matter Beyond Our Reasonable Control (MBORC) incident due to the storm currently hitting Southern England. Further updates will be provided in due course
  • Time: Feb. 18, 2022, 11:49 a.m.
    Status: Identified
    Update: We are seeing a number of outages related to the current storms within the UK, particularly in the South West region. We are working with Telco providers to understand the severity. Further updates will be provided in due course.

Updates:

  • Time: Oct. 19, 2022, 9:43 a.m.
    Status: Resolved
    Update: We have and continue to investigate the issues raised regarding VPN bypass. Due to the dynamic nature of the issue, we are currently unable to provide a resolution. We will continue to monitor this internally and with our third parties. The solution to this issue for now is a best practice guide that needs to be followed by each customer. The guide is available on SafetyNet help under the section 'VPN Applications'. As such we are closing this incident.
  • Time: Feb. 7, 2022, 9:41 a.m.
    Status: Investigating
    Update: We have reviewed specific VPNs that were reported by customers and blocked them on SafetyNet. Our Development team is working on a comprehensive review of VPN accessibility and will release a help article to guide customers to tackle similar issues. We will update the progress by next week beginning.
  • Time: Jan. 27, 2022, 3:06 p.m.
    Status: Investigating
    Update: A number of IOS/Android VPN applications on the Apple/Google Play stores allow users with rights to buy and install these applications, to bypass web filtering systems. Whilst we are investigating ways to prevent these from functioning, to mitigate this risk we strongly advise administrators to ensure that students are not able to install VPN applications on school managed devices, and to consider the potential implications or risks that this may have on your establishments unmanaged or BYOD devices.

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Frequently Asked Questions - RM Internet & E-safety

Is there a RM Internet & E-safety outage?
The current status of RM Internet & E-safety is: Minor Outage
Where can I find the official status page of RM Internet & E-safety?
The official status page for RM Internet & E-safety is here
How can I get notified if RM Internet & E-safety is down or experiencing an outage?
To get notified of any status changes to RM Internet & E-safety, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of RM Internet & E-safety every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does RM Internet & E-safety do?
RM assists in achieving assessment goals and collaborating with global assessment providers to aid organizations in navigating digital transformation complexities.

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