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Is there an Sparkcentral outage?

Sparkcentral status: Systems Active

Last checked: a minute ago

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Sparkcentral outages and incidents

Outage and incident data over the last 30 days for Sparkcentral.

There have been 0 outages or incidents for Sparkcentral in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sparkcentral

Outlogger tracks the status of these components for Xero:

Agent Desktop Active
Mobile Application Active
Realtime Data API Active
Sparkcentral Active
Web Application Active
Facebook Active
Instagram Active
SMS Active
Sparkcentral Messenger Web and Mobile Active
Twitter Active
Twitter Search Queries Active
WhatsApp Active
Component Status
Agent Desktop Active
Mobile Application Active
Realtime Data API Active
Sparkcentral Active
Web Application Active
Active
Facebook Active
Instagram Active
SMS Active
Sparkcentral Messenger Web and Mobile Active
Twitter Active
Twitter Search Queries Active
WhatsApp Active

Latest Sparkcentral outages and incidents.

View the latest incidents for Sparkcentral and check for official updates:

Updates:

  • Time: June 11, 2020, 10:06 p.m.
    Status: Resolved
    Update: Our WhatsApp provider has fully resolved the latency problems with WhatsApp Messages. This incident has been resolved.
  • Time: June 11, 2020, 1:36 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 11, 2020, 12:39 a.m.
    Status: Monitoring
    Update: Our Whatsapp provider is continuing to see improvements with Whatsapp messaging delays. Most accounts should now be stable but they are continuing to work on resolving issues for a small subset of customers. They are working to fully resolve this issue.
  • Time: June 10, 2020, 2:27 p.m.
    Status: Identified
    Update: Our Whatsapp provider is experiencing issues impacting inbound and outbound messages on Whatsapp. They identified the issue and are working on a fix.

Updates:

  • Time: Feb. 14, 2020, 5:20 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 14, 2020, 12:58 p.m.
    Status: Monitoring
    Update: Multiple fixes have been deployed to address the intermittent login issues and slowness on the EU platform. We'll continue to monitor the issue.
  • Time: Feb. 13, 2020, 1:24 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 13, 2020, 12:42 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 12, 2020, 7:40 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 12, 2020, 5:17 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 12, 2020, 2:45 p.m.
    Status: Investigating
    Update: The intermittent login issues returned, we are investigating the root cause. This issue can also cause a slowdown in the agent desktop.

Updates:

  • Time: Feb. 12, 2020, 1:40 p.m.
    Status: Resolved
    Update: Users had intermittent issues to log in on the EU instance for a duration of 15 minutes. 1:04 PM-1:19 PM CET

Updates:

  • Time: Feb. 9, 2020, 1:18 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 9, 2020, 12:40 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 9, 2020, 12:16 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 9, 2020, 12:15 a.m.
    Status: Identified
    Update: Maintenance is taking longer than expected. We will notify once it's finished.

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Frequently Asked Questions - Sparkcentral

Is there a Sparkcentral outage?
The current status of Sparkcentral is: Systems Active
Where can I find the official status page of Sparkcentral?
The official status page for Sparkcentral is here
How can I get notified if Sparkcentral is down or experiencing an outage?
To get notified of any status changes to Sparkcentral, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Sparkcentral every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Sparkcentral do?
Access top-tier customer service on social media through Sparkcentral. Easily view and manage all customer interactions in one tab. Demo available.

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