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Is there an SparkPost outage?

SparkPost status: Minor Outage

Last checked: 42 seconds ago

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SparkPost outages and incidents

Outage and incident data over the last 30 days for SparkPost.

There have been 5 outages or incidents for SparkPost in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SparkPost

Outlogger tracks the status of these components for Xero:

Mailbox Provider Service Interruption Active
Alerts API - EUROPE Active
Alerts API - USA Active
Blocklist API - EUROPE Active
Blocklist API - USA Active
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Active
Engagement Tracking Service (redirecting clicks and serving opens) - USA Active
Events API - EUROPE Active
Events API - USA Active
Event Webhooks - EUROPE Active
Event Webhooks - USA Active
Metrics API - EUROPE Active
Metrics API - USA Active
Relay Webhooks - EUROPE Active
Relay Webhooks - USA Active
Sending Domains API - EUROPE Active
Sending Domains API - USA Active
SMTP API - EUROPE Active
SMTP API - USA Active
SMTP Delivery - EUROPE Performance Issues
SMTP Delivery - USA Active
SparkPost Application - EUROPE Active
SparkPost Application - USA Active
Suppression List API - EUROPE Active
Suppression List API - USA Active
Transmissions API - EUROPE Performance Issues
Transmissions API - USA Active
Component Status
Mailbox Provider Service Interruption Active
Active
Alerts API - EUROPE Active
Alerts API - USA Active
Active
Blocklist API - EUROPE Active
Blocklist API - USA Active
Active
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Active
Engagement Tracking Service (redirecting clicks and serving opens) - USA Active
Active
Events API - EUROPE Active
Events API - USA Active
Active
Event Webhooks - EUROPE Active
Event Webhooks - USA Active
Active
Metrics API - EUROPE Active
Metrics API - USA Active
Active
Relay Webhooks - EUROPE Active
Relay Webhooks - USA Active
Active
Sending Domains API - EUROPE Active
Sending Domains API - USA Active
Active
SMTP API - EUROPE Active
SMTP API - USA Active
Performance Issues
SMTP Delivery - EUROPE Performance Issues
SMTP Delivery - USA Active
Active
SparkPost Application - EUROPE Active
SparkPost Application - USA Active
Active
Suppression List API - EUROPE Active
Suppression List API - USA Active
Performance Issues
Transmissions API - EUROPE Performance Issues
Transmissions API - USA Active

Latest SparkPost outages and incidents.

View the latest incidents for SparkPost and check for official updates:

Updates:

  • Time: Nov. 25, 2023, 1:21 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 25, 2023, 12:20 a.m.
    Status: Monitoring
    Update: We are no longer observing delays in data processing of metrics for the Signals Analytics graphs.
  • Time: Nov. 24, 2023, 11:29 p.m.
    Status: Identified
    Update: We continue to observe some delays in data processing of metrics for the Signals Analytics graphs; we are running about 20 minutes behind and expect to be caught up shortly. As reported earlier, message injection and outbound message delivery are NOT impacted - ALL messages are flowing as expected. There are NO delays with customer webhooks. There are NO delays in Events API.
  • Time: Nov. 24, 2023, 10:28 p.m.
    Status: Identified
    Update: We continue to observe delays in data processing of metrics for the Signals Analytics graphs; we are running about 40 minutes behind and we expect the delay period to continue to decrease. We will post an update in 1 hour. As reported earlier, message injection and outbound message delivery are NOT impacted - ALL messages are flowing as expected. There are NO delays with customer webhooks. There are NO delays in Events API.
  • Time: Nov. 24, 2023, 9:28 p.m.
    Status: Identified
    Update: We continue to observe delays in data processing of metrics for the Signals Analytics graphs; we are running about 45 minutes behind and we expect the delay period to continue to decrease. We will post an update in 1 hour. As reported earlier, message injection and outbound message delivery are NOT impacted - ALL messages are flowing as expected. There are NO delays with customer webhooks. There are NO delays in Events API.
  • Time: Nov. 24, 2023, 8:25 p.m.
    Status: Identified
    Update: We continue to observe delays in data processing of metrics for the Signals Analytics graphs; we still are running about 1 hour behind but we expect the delay period to decrease in the next hour. We will post an update in 1 hour. As reported earlier, message injection and outbound message delivery are NOT impacted - ALL messages are flowing as expected. There are NO delays with customer webhooks. There are NO delays in Events API.
  • Time: Nov. 24, 2023, 7:16 p.m.
    Status: Identified
    Update: We continue to observe delays in data processing of metrics for the Signals Analytics graphs; we are running about 1 hour behind. We are continuing to monitor and will post an update in 1 hour. As reported earlier, message injection and outbound message delivery are NOT impacted - ALL messages are flowing as expected. There are NO delays with customer webhooks. There are NO delays in Events API.
  • Time: Nov. 24, 2023, 5:56 p.m.
    Status: Investigating
    Update: Our data processing services for reporting are running behind; some customers may see a delay of data available via the: - Signals Analytics reports in SparkPost App (webUI) - summary data in Metrics API Message injection and outbound message delivery are NOT impacted - ALL messages are flowing as expected. There are NO delays with customer webhooks. There are NO delays in Events API. Note: This issue does not impact our SparkPost customers hosted in the EU region.

Updates:

  • Time: Nov. 22, 2023, 5:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 22, 2023, 5:07 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 22, 2023, 3:09 p.m.
    Status: Investigating
    Update: We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

Updates:

  • Time: Nov. 22, 2023, 5:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 22, 2023, 5:07 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 22, 2023, 3:09 p.m.
    Status: Investigating
    Update: We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

Updates:

  • Time: Nov. 16, 2023, 6:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 16, 2023, 4:38 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 16, 2023, 3:01 p.m.
    Status: Investigating
    Update: We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)
  • Time: Nov. 16, 2023, 3:01 p.m.
    Status: Investigating
    Update: We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

Updates:

  • Time: Oct. 26, 2023, 4:47 a.m.
    Status: Resolved
    Update: This incident is resolved. All Health Score data is current.
  • Time: Oct. 26, 2023, 4:32 a.m.
    Status: Monitoring
    Update: The fix has been successfully deployed and all Health Score Data in the US Region is current. We will continue to monitor the fix.
  • Time: Oct. 25, 2023, 8:55 p.m.
    Status: Identified
    Update: The Health Score data for customers provisioned in the US Region is delayed. The cause of the delay has been identified and a fix is being implemented.

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Frequently Asked Questions - SparkPost

Is there a SparkPost outage?
The current status of SparkPost is: Minor Outage
Where can I find the official status page of SparkPost?
The official status page for SparkPost is here
How can I get notified if SparkPost is down or experiencing an outage?
To get notified of any status changes to SparkPost, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SparkPost every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SparkPost do?
Efficiently send and enhance your emails with a reliable platform that delivers 40% of global commercial emails.

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