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Is there an SparkPost outage?

SparkPost status: Minor Outage

Last checked: 2 minutes ago

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SparkPost outages and incidents

Outage and incident data over the last 30 days for SparkPost.

There have been 5 outages or incidents for SparkPost in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SparkPost

Outlogger tracks the status of these components for Xero:

Mailbox Provider Service Interruption Active
Alerts API - EUROPE Active
Alerts API - USA Active
Blocklist API - EUROPE Active
Blocklist API - USA Active
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Active
Engagement Tracking Service (redirecting clicks and serving opens) - USA Active
Events API - EUROPE Active
Events API - USA Active
Event Webhooks - EUROPE Active
Event Webhooks - USA Active
Metrics API - EUROPE Active
Metrics API - USA Active
Relay Webhooks - EUROPE Active
Relay Webhooks - USA Active
Sending Domains API - EUROPE Active
Sending Domains API - USA Active
SMTP API - EUROPE Active
SMTP API - USA Active
SMTP Delivery - EUROPE Performance Issues
SMTP Delivery - USA Active
SparkPost Application - EUROPE Active
SparkPost Application - USA Active
Suppression List API - EUROPE Active
Suppression List API - USA Active
Transmissions API - EUROPE Performance Issues
Transmissions API - USA Active
Component Status
Mailbox Provider Service Interruption Active
Active
Alerts API - EUROPE Active
Alerts API - USA Active
Active
Blocklist API - EUROPE Active
Blocklist API - USA Active
Active
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Active
Engagement Tracking Service (redirecting clicks and serving opens) - USA Active
Active
Events API - EUROPE Active
Events API - USA Active
Active
Event Webhooks - EUROPE Active
Event Webhooks - USA Active
Active
Metrics API - EUROPE Active
Metrics API - USA Active
Active
Relay Webhooks - EUROPE Active
Relay Webhooks - USA Active
Active
Sending Domains API - EUROPE Active
Sending Domains API - USA Active
Active
SMTP API - EUROPE Active
SMTP API - USA Active
Performance Issues
SMTP Delivery - EUROPE Performance Issues
SMTP Delivery - USA Active
Active
SparkPost Application - EUROPE Active
SparkPost Application - USA Active
Active
Suppression List API - EUROPE Active
Suppression List API - USA Active
Performance Issues
Transmissions API - EUROPE Performance Issues
Transmissions API - USA Active

Latest SparkPost outages and incidents.

View the latest incidents for SparkPost and check for official updates:

Updates:

  • Time: Nov. 28, 2023, 2:59 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 27, 2023, 9:10 p.m.
    Status: Monitoring
    Update: We have been observing slower-than-usual delivery times today when attempting to deliver mail to comcast.net addresses. Our contacts at Comcast have acknowledged the issue and are reporting that a fix is underway. We will continue to monitor message delivery rates to Comcast.

Updates:

  • Time: Nov. 28, 2023, 2:59 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 27, 2023, 9:10 p.m.
    Status: Monitoring
    Update: We have been observing slower-than-usual delivery times today when attempting to deliver mail to comcast.net addresses. Our contacts at Comcast have acknowledged the issue and are reporting that a fix is underway. We will continue to monitor message delivery rates to Comcast.

Updates:

  • Time: Nov. 28, 2023, 1:51 a.m.
    Status: Resolved
    Update: This incident is resolved.
  • Time: Nov. 28, 2023, 12:38 a.m.
    Status: Identified
    Update: We continue to observe data processing delays for reporting; data is running about 35 minutes behind. Customers will see a delay of data on the: - Signals Analytics reports/graphs in SparkPost App (webUI) - Summary data available via the Metrics API Message injection and outbound message delivery are NOT impacted - all messages are flowing as expected. There are NO delays with data streamed to customer webhooks. There are NO delays in data available via Events API. Note: This issue does not impact our SparkPost customers hosted in the EU region.
  • Time: Nov. 27, 2023, 10 p.m.
    Status: Identified
    Update: We continue to observe data processing delays for reporting; data is running about 55 minutes behind. Customers will see a delay of data on the: - Signals Analytics reports/graphs in SparkPost App (webUI) - Summary data available via the Metrics API Message injection and outbound message delivery are NOT impacted - all messages are flowing as expected. There are NO delays with data streamed to customer webhooks. There are NO delays in data available via Events API. Note: This issue does not impact our SparkPost customers hosted in the EU region.
  • Time: Nov. 27, 2023, 7:04 p.m.
    Status: Identified
    Update: We continue to observe data processing delays for reporting; data is running about 45 minutes behind. Customers will see a delay of data on the: - Signals Analytics reports/graphs in SparkPost App (webUI) - Summary data available via the Metrics API Message injection and outbound message delivery are NOT impacted - all messages are flowing as expected. There are NO delays with data streamed to customer webhooks. There are NO delays in data available via Events API. Note: This issue does not impact our SparkPost customers hosted in the EU region.
  • Time: Nov. 27, 2023, 5 p.m.
    Status: Identified
    Update: Our data processing services for reporting are running behind; some customers may see a delay of data available via the: - Signals Analytics reports in SparkPost App (webUI) - Summary data available via the Metrics API Message injection and outbound message delivery are NOT impacted - ALL messages are flowing as expected. There are NO delays with data streamed to customer webhooks. There are NO delays in data available via Events API. Note: This issue does not impact our SparkPost customers hosted in the EU region.

Updates:

  • Time: Nov. 28, 2023, 1:51 a.m.
    Status: Resolved
    Update: This incident is resolved.
  • Time: Nov. 28, 2023, 12:38 a.m.
    Status: Identified
    Update: We continue to observe data processing delays for reporting; data is running about 35 minutes behind. Customers will see a delay of data on the: - Signals Analytics reports/graphs in SparkPost App (webUI) - Summary data available via the Metrics API Message injection and outbound message delivery are NOT impacted - all messages are flowing as expected. There are NO delays with data streamed to customer webhooks. There are NO delays in data available via Events API. Note: This issue does not impact our SparkPost customers hosted in the EU region.
  • Time: Nov. 27, 2023, 10 p.m.
    Status: Identified
    Update: We continue to observe data processing delays for reporting; data is running about 55 minutes behind. Customers will see a delay of data on the: - Signals Analytics reports/graphs in SparkPost App (webUI) - Summary data available via the Metrics API Message injection and outbound message delivery are NOT impacted - all messages are flowing as expected. There are NO delays with data streamed to customer webhooks. There are NO delays in data available via Events API. Note: This issue does not impact our SparkPost customers hosted in the EU region.
  • Time: Nov. 27, 2023, 7:04 p.m.
    Status: Identified
    Update: We continue to observe data processing delays for reporting; data is running about 45 minutes behind. Customers will see a delay of data on the: - Signals Analytics reports/graphs in SparkPost App (webUI) - Summary data available via the Metrics API Message injection and outbound message delivery are NOT impacted - all messages are flowing as expected. There are NO delays with data streamed to customer webhooks. There are NO delays in data available via Events API. Note: This issue does not impact our SparkPost customers hosted in the EU region.
  • Time: Nov. 27, 2023, 5 p.m.
    Status: Identified
    Update: Our data processing services for reporting are running behind; some customers may see a delay of data available via the: - Signals Analytics reports in SparkPost App (webUI) - Summary data available via the Metrics API Message injection and outbound message delivery are NOT impacted - ALL messages are flowing as expected. There are NO delays with data streamed to customer webhooks. There are NO delays in data available via Events API. Note: This issue does not impact our SparkPost customers hosted in the EU region.

Updates:

  • Time: Nov. 25, 2023, 1:21 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 25, 2023, 12:20 a.m.
    Status: Monitoring
    Update: We are no longer observing delays in data processing of metrics for the Signals Analytics graphs.
  • Time: Nov. 24, 2023, 11:29 p.m.
    Status: Identified
    Update: We continue to observe some delays in data processing of metrics for the Signals Analytics graphs; we are running about 20 minutes behind and expect to be caught up shortly. As reported earlier, message injection and outbound message delivery are NOT impacted - ALL messages are flowing as expected. There are NO delays with customer webhooks. There are NO delays in Events API.
  • Time: Nov. 24, 2023, 10:28 p.m.
    Status: Identified
    Update: We continue to observe delays in data processing of metrics for the Signals Analytics graphs; we are running about 40 minutes behind and we expect the delay period to continue to decrease. We will post an update in 1 hour. As reported earlier, message injection and outbound message delivery are NOT impacted - ALL messages are flowing as expected. There are NO delays with customer webhooks. There are NO delays in Events API.
  • Time: Nov. 24, 2023, 9:28 p.m.
    Status: Identified
    Update: We continue to observe delays in data processing of metrics for the Signals Analytics graphs; we are running about 45 minutes behind and we expect the delay period to continue to decrease. We will post an update in 1 hour. As reported earlier, message injection and outbound message delivery are NOT impacted - ALL messages are flowing as expected. There are NO delays with customer webhooks. There are NO delays in Events API.
  • Time: Nov. 24, 2023, 8:25 p.m.
    Status: Identified
    Update: We continue to observe delays in data processing of metrics for the Signals Analytics graphs; we still are running about 1 hour behind but we expect the delay period to decrease in the next hour. We will post an update in 1 hour. As reported earlier, message injection and outbound message delivery are NOT impacted - ALL messages are flowing as expected. There are NO delays with customer webhooks. There are NO delays in Events API.
  • Time: Nov. 24, 2023, 7:16 p.m.
    Status: Identified
    Update: We continue to observe delays in data processing of metrics for the Signals Analytics graphs; we are running about 1 hour behind. We are continuing to monitor and will post an update in 1 hour. As reported earlier, message injection and outbound message delivery are NOT impacted - ALL messages are flowing as expected. There are NO delays with customer webhooks. There are NO delays in Events API.
  • Time: Nov. 24, 2023, 5:56 p.m.
    Status: Investigating
    Update: Our data processing services for reporting are running behind; some customers may see a delay of data available via the: - Signals Analytics reports in SparkPost App (webUI) - summary data in Metrics API Message injection and outbound message delivery are NOT impacted - ALL messages are flowing as expected. There are NO delays with customer webhooks. There are NO delays in Events API. Note: This issue does not impact our SparkPost customers hosted in the EU region.

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Frequently Asked Questions - SparkPost

Is there a SparkPost outage?
The current status of SparkPost is: Minor Outage
Where can I find the official status page of SparkPost?
The official status page for SparkPost is here
How can I get notified if SparkPost is down or experiencing an outage?
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What does SparkPost do?
Efficiently send and enhance your emails with a reliable platform that delivers 40% of global commercial emails.

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