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Is there an SparkPost outage?

SparkPost status: Systems Active

Last checked: 7 minutes ago

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SparkPost outages and incidents

Outage and incident data over the last 30 days for SparkPost.

There have been 5 outages or incidents for SparkPost in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SparkPost

Outlogger tracks the status of these components for Xero:

Mailbox Provider Service Interruption Active
Alerts API - EUROPE Active
Alerts API - USA Active
Blocklist API - EUROPE Active
Blocklist API - USA Active
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Active
Engagement Tracking Service (redirecting clicks and serving opens) - USA Active
Events API - EUROPE Active
Events API - USA Active
Event Webhooks - EUROPE Active
Event Webhooks - USA Active
Metrics API - EUROPE Active
Metrics API - USA Active
Relay Webhooks - EUROPE Active
Relay Webhooks - USA Active
Sending Domains API - EUROPE Active
Sending Domains API - USA Active
SMTP API - EUROPE Active
SMTP API - USA Active
SMTP Delivery - EUROPE Active
SMTP Delivery - USA Active
SparkPost Application - EUROPE Active
SparkPost Application - USA Active
Suppression List API - EUROPE Active
Suppression List API - USA Active
Transmissions API - EUROPE Active
Transmissions API - USA Active
Component Status
Mailbox Provider Service Interruption Active
Active
Alerts API - EUROPE Active
Alerts API - USA Active
Active
Blocklist API - EUROPE Active
Blocklist API - USA Active
Active
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Active
Engagement Tracking Service (redirecting clicks and serving opens) - USA Active
Active
Events API - EUROPE Active
Events API - USA Active
Active
Event Webhooks - EUROPE Active
Event Webhooks - USA Active
Active
Metrics API - EUROPE Active
Metrics API - USA Active
Active
Relay Webhooks - EUROPE Active
Relay Webhooks - USA Active
Active
Sending Domains API - EUROPE Active
Sending Domains API - USA Active
Active
SMTP API - EUROPE Active
SMTP API - USA Active
Active
SMTP Delivery - EUROPE Active
SMTP Delivery - USA Active
Active
SparkPost Application - EUROPE Active
SparkPost Application - USA Active
Active
Suppression List API - EUROPE Active
Suppression List API - USA Active
Active
Transmissions API - EUROPE Active
Transmissions API - USA Active

Latest SparkPost outages and incidents.

View the latest incidents for SparkPost and check for official updates:

Updates:

  • Time: May 19, 2023, 8:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 19, 2023, 6:51 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 19, 2023, 5:16 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 19, 2023, 4:30 p.m.
    Status: Investigating
    Update: We are experiencing an elevated level of SMTP errors for some SparkPost Enterprise customers injecting using SMTP. Please retry any 4xx errors. Note: This issue does not impact our customers hosted in the EU. Note: Outbound message delivery is not impacted.

Updates:

  • Time: May 9, 2023, 5:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 9, 2023, 4:36 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring, update: - webhook data streams and Events are all caught up (no remaining delays) - data for the Signals Reports / SparkPost App (webUI) is still catching up
  • Time: May 9, 2023, 3:56 p.m.
    Status: Identified
    Update: We are continuing to work on a fix.
  • Time: May 9, 2023, 3:46 p.m.
    Status: Identified
    Update: Our data processing services are running behind; some customers may see a delay of data available via the: SparkPost App (webUI): Signals Reports Events API Customer webhooks endpoints Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU.

Updates:

  • Time: May 9, 2023, 5:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 9, 2023, 4:36 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring, update: - webhook data streams and Events are all caught up (no remaining delays) - data for the Signals Reports / SparkPost App (webUI) is still catching up
  • Time: May 9, 2023, 3:56 p.m.
    Status: Identified
    Update: We are continuing to work on a fix.
  • Time: May 9, 2023, 3:46 p.m.
    Status: Identified
    Update: Our data processing services are running behind; some customers may see a delay of data available via the: SparkPost App (webUI): Signals Reports Events API Customer webhooks endpoints Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU.

Updates:

  • Time: April 13, 2023, 3:11 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 13, 2023, 3:11 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 13, 2023, 2:58 a.m.
    Status: Monitoring
    Update: Our investigation has concluded that there was no quantifiable delay in delivery for most customers.
  • Time: April 13, 2023, 2:49 a.m.
    Status: Identified
    Update: The issue has been identified and outbound delivery is fully operational now.
  • Time: April 13, 2023, 2:49 a.m.
    Status: Identified
    Update: The issue has been identified and outbound delivery is fully operational now.
  • Time: April 13, 2023, 2:11 a.m.
    Status: Investigating
    Update: We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)
  • Time: April 13, 2023, 2:11 a.m.
    Status: Investigating
    Update: We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

Updates:

  • Time: March 14, 2023, 6:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 14, 2023, 5:04 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 14, 2023, 4:32 p.m.
    Status: Identified
    Update: The issue has been identified and we working on a fix.
  • Time: March 14, 2023, 4:14 p.m.
    Status: Investigating
    Update: Our webhook data delivery services are running behind and some customers may see a delay in data streamed to their webhook endpoints. Message injection and outbound message delivery is not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU.

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Frequently Asked Questions - SparkPost

Is there a SparkPost outage?
The current status of SparkPost is: Systems Active
Where can I find the official status page of SparkPost?
The official status page for SparkPost is here
How can I get notified if SparkPost is down or experiencing an outage?
To get notified of any status changes to SparkPost, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SparkPost every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SparkPost do?
Efficiently send and enhance your emails with a reliable platform that delivers 40% of global commercial emails.

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