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Is there an SparkPost outage?

SparkPost status: Systems Active

Last checked: a minute ago

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SparkPost outages and incidents

Outage and incident data over the last 30 days for SparkPost.

There have been 5 outages or incidents for SparkPost in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SparkPost

Outlogger tracks the status of these components for Xero:

Mailbox Provider Service Interruption Active
Alerts API - EUROPE Active
Alerts API - USA Active
Blocklist API - EUROPE Active
Blocklist API - USA Active
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Active
Engagement Tracking Service (redirecting clicks and serving opens) - USA Active
Events API - EUROPE Active
Events API - USA Active
Event Webhooks - EUROPE Active
Event Webhooks - USA Active
Metrics API - EUROPE Active
Metrics API - USA Active
Relay Webhooks - EUROPE Active
Relay Webhooks - USA Active
Sending Domains API - EUROPE Active
Sending Domains API - USA Active
SMTP API - EUROPE Active
SMTP API - USA Active
SMTP Delivery - EUROPE Active
SMTP Delivery - USA Active
SparkPost Application - EUROPE Active
SparkPost Application - USA Active
Suppression List API - EUROPE Active
Suppression List API - USA Active
Transmissions API - EUROPE Active
Transmissions API - USA Active
Component Status
Mailbox Provider Service Interruption Active
Active
Alerts API - EUROPE Active
Alerts API - USA Active
Active
Blocklist API - EUROPE Active
Blocklist API - USA Active
Active
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Active
Engagement Tracking Service (redirecting clicks and serving opens) - USA Active
Active
Events API - EUROPE Active
Events API - USA Active
Active
Event Webhooks - EUROPE Active
Event Webhooks - USA Active
Active
Metrics API - EUROPE Active
Metrics API - USA Active
Active
Relay Webhooks - EUROPE Active
Relay Webhooks - USA Active
Active
Sending Domains API - EUROPE Active
Sending Domains API - USA Active
Active
SMTP API - EUROPE Active
SMTP API - USA Active
Active
SMTP Delivery - EUROPE Active
SMTP Delivery - USA Active
Active
SparkPost Application - EUROPE Active
SparkPost Application - USA Active
Active
Suppression List API - EUROPE Active
Suppression List API - USA Active
Active
Transmissions API - EUROPE Active
Transmissions API - USA Active

Latest SparkPost outages and incidents.

View the latest incidents for SparkPost and check for official updates:

Updates:

  • Time: March 14, 2023, 6:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 14, 2023, 5:04 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 14, 2023, 4:32 p.m.
    Status: Identified
    Update: The issue has been identified and we working on a fix.
  • Time: March 14, 2023, 4:14 p.m.
    Status: Investigating
    Update: Our webhook data delivery services are running behind and some customers may see a delay in data streamed to their webhook endpoints. Message injection and outbound message delivery is not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU.

Updates:

  • Time: March 7, 2023, 10:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 7, 2023, 10:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 7, 2023, 9:17 p.m.
    Status: Monitoring
    Update: The backlog of message event data for customer webhooks and the Events API is caught up for most customers. However, the metrics data for the Signals reports is still backed up; we expect it to be fully caught up for all customers in approximately 2 hours.
  • Time: March 7, 2023, 9:17 p.m.
    Status: Monitoring
    Update: The backlog of message event data for customer webhooks and the Events API is caught up for most customers. However, the metrics data for the Signals reports is still backed up; we expect it to be fully caught up for all customers in approximately 2 hours.
  • Time: March 7, 2023, 7:55 p.m.
    Status: Identified
    Update: We have rolled out a fix and are making good progress on getting through the backlog of data. We expect the queues to be cleared for all customers in approximately 2 hours. Next update ~21:00 UTC
  • Time: March 7, 2023, 7:55 p.m.
    Status: Identified
    Update: We have rolled out a fix and are making good progress on getting through the backlog of data. We expect the queues to be cleared for all customers in approximately 2 hours. Next update ~21:00 UTC
  • Time: March 7, 2023, 6:44 p.m.
    Status: Identified
    Update: We have rolled out a fix and we are starting to process the backlog of data.
  • Time: March 7, 2023, 6:44 p.m.
    Status: Identified
    Update: We have rolled out a fix and we are starting to process the backlog of data.
  • Time: March 7, 2023, 6:25 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. Next update will be no later than 1 hour from now 19:30 UTC.
  • Time: March 7, 2023, 6:25 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. Next update will be no later than 1 hour from now 19:30 UTC.
  • Time: March 7, 2023, 5:33 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. Next update will be no later than 1 hour from now 18:30 UTC.
  • Time: March 7, 2023, 5:33 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. Next update will be no later than 1 hour from now 18:30 UTC.
  • Time: March 7, 2023, 4:15 p.m.
    Status: Identified
    Update: The issue has been identified and we are working on a fix.
  • Time: March 7, 2023, 4:15 p.m.
    Status: Identified
    Update: The issue has been identified and we are working on a fix.
  • Time: March 7, 2023, 4:09 p.m.
    Status: Investigating
    Update: Our data processing services are running behind; some customers may see a delay of data available via the: SparkPost App (webUI): Signals Reports Events API Customer webhooks endpoints Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU.
  • Time: March 7, 2023, 4:09 p.m.
    Status: Investigating
    Update: Our data processing services are running behind; some customers may see a delay of data available via the: SparkPost App (webUI): Signals Reports Events API Customer webhooks endpoints Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU.

Updates:

  • Time: Feb. 28, 2023, 9:49 p.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Feb. 28, 2023, 9:17 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 28, 2023, 8:33 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue, but we are seeing some improvement in data flow.
  • Time: Feb. 28, 2023, 7:31 p.m.
    Status: Investigating
    Update: Our data processing services are running behind and we're seeing intermittent slowness on our Events API. Specifically, some customers may see latency issues, or a delay of data on: SparkPost App (webUI) Events API Metics API Events Webhook Delivery Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the US.

Updates:

  • Time: Feb. 28, 2023, 9:49 p.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Feb. 28, 2023, 9:17 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 28, 2023, 8:33 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue, but we are seeing some improvement in data flow.
  • Time: Feb. 28, 2023, 7:31 p.m.
    Status: Investigating
    Update: Our data processing services are running behind and we're seeing intermittent slowness on our Events API. Specifically, some customers may see latency issues, or a delay of data on: SparkPost App (webUI) Events API Metics API Events Webhook Delivery Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the US.

Updates:

  • Time: Feb. 1, 2023, 10:26 p.m.
    Status: Resolved
    Update: This incident is resolved.
  • Time: Feb. 1, 2023, 10:26 p.m.
    Status: Resolved
    Update: This incident is resolved.
  • Time: Feb. 1, 2023, 10:11 p.m.
    Status: Identified
    Update: The issue has been identified and delivery rates are returning to normal.
  • Time: Feb. 1, 2023, 10:11 p.m.
    Status: Identified
    Update: The issue has been identified and delivery rates are returning to normal.
  • Time: Feb. 1, 2023, 9:32 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 1, 2023, 9:32 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 1, 2023, 8:58 p.m.
    Status: Investigating
    Update: We are seeing some delayed message delivery in the US. We're currently investigating the cause and the impact.
  • Time: Feb. 1, 2023, 8:58 p.m.
    Status: Investigating
    Update: We are seeing some delayed message delivery in the US. We're currently investigating the cause and the impact.

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Frequently Asked Questions - SparkPost

Is there a SparkPost outage?
The current status of SparkPost is: Systems Active
Where can I find the official status page of SparkPost?
The official status page for SparkPost is here
How can I get notified if SparkPost is down or experiencing an outage?
To get notified of any status changes to SparkPost, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SparkPost every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SparkPost do?
Efficiently send and enhance your emails with a reliable platform that delivers 40% of global commercial emails.

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