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Is there an SparkPost outage?

SparkPost status: Minor Outage

Last checked: 52 seconds ago

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SparkPost outages and incidents

Outage and incident data over the last 30 days for SparkPost.

There have been 4 outages or incidents for SparkPost in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SparkPost

Outlogger tracks the status of these components for Xero:

Mailbox Provider Service Interruption Active
Alerts API - EUROPE Active
Alerts API - USA Active
Blocklist API - EUROPE Active
Blocklist API - USA Active
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Active
Engagement Tracking Service (redirecting clicks and serving opens) - USA Active
Events API - EUROPE Active
Events API - USA Active
Event Webhooks - EUROPE Active
Event Webhooks - USA Active
Metrics API - EUROPE Active
Metrics API - USA Active
Relay Webhooks - EUROPE Active
Relay Webhooks - USA Active
Sending Domains API - EUROPE Active
Sending Domains API - USA Active
SMTP API - EUROPE Active
SMTP API - USA Active
SMTP Delivery - EUROPE Performance Issues
SMTP Delivery - USA Active
SparkPost Application - EUROPE Active
SparkPost Application - USA Active
Suppression List API - EUROPE Active
Suppression List API - USA Active
Transmissions API - EUROPE Performance Issues
Transmissions API - USA Active
Component Status
Mailbox Provider Service Interruption Active
Active
Alerts API - EUROPE Active
Alerts API - USA Active
Active
Blocklist API - EUROPE Active
Blocklist API - USA Active
Active
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Active
Engagement Tracking Service (redirecting clicks and serving opens) - USA Active
Active
Events API - EUROPE Active
Events API - USA Active
Active
Event Webhooks - EUROPE Active
Event Webhooks - USA Active
Active
Metrics API - EUROPE Active
Metrics API - USA Active
Active
Relay Webhooks - EUROPE Active
Relay Webhooks - USA Active
Active
Sending Domains API - EUROPE Active
Sending Domains API - USA Active
Active
SMTP API - EUROPE Active
SMTP API - USA Active
Performance Issues
SMTP Delivery - EUROPE Performance Issues
SMTP Delivery - USA Active
Active
SparkPost Application - EUROPE Active
SparkPost Application - USA Active
Active
Suppression List API - EUROPE Active
Suppression List API - USA Active
Performance Issues
Transmissions API - EUROPE Performance Issues
Transmissions API - USA Active

Latest SparkPost outages and incidents.

View the latest incidents for SparkPost and check for official updates:

Updates:

  • Time: April 18, 2024, 2:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 18, 2024, 1 p.m.
    Status: Investigating
    Update: Customers logging in to the SparkPost application are seeing slowness and some pages are timing out or giving an error. This incident does not impact the SparkPost APIs or outbound message delivery.

Updates:

  • Time: April 18, 2024, 2:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 18, 2024, 1 p.m.
    Status: Investigating
    Update: Customers logging in to the SparkPost application are seeing slowness and some pages are timing out or giving an error. This incident does not impact the SparkPost APIs or outbound message delivery.

Updates:

  • Time: April 10, 2024, 9:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 10, 2024, 9:30 p.m.
    Status: Investigating
    Update: We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost customers. Please retry any 5xx error. Note: This issue does not impact SparkPost customers hosted in the EU.

Updates:

  • Time: April 10, 2024, 9:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 10, 2024, 9:30 p.m.
    Status: Investigating
    Update: We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost customers. Please retry any 5xx error. Note: This issue does not impact SparkPost customers hosted in the EU.

Updates:

  • Time: March 31, 2024, 2:49 p.m.
    Status: Resolved
    Update: Service has been restored
  • Time: March 31, 2024, 3:41 a.m.
    Status: Monitoring
    Update: We have had over an hour without any spikes in errors. We are continuing to monitor.
  • Time: March 30, 2024, 10:48 p.m.
    Status: Monitoring
    Update: We are seeing almost complete recovery. We have a couple short of bursts of errors per hour. We will continue to monitor till we have full recovery. Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU region.
  • Time: March 30, 2024, 5:35 p.m.
    Status: Monitoring
    Update: We are continuing to see improvements in the 5xx error rates. However, we are still seeing short bursts of raised error rates. We will continue to monitor until full recovery. Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU region.
  • Time: March 29, 2024, 3:45 p.m.
    Status: Monitoring
    Update: We are continuing to see improvements in the 5xx error rates. However, we will continue to monitor the error rates and performance until full recovery. Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU region.
  • Time: March 28, 2024, 7:08 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue. Our data processing services are running behind; some customers may see increased 5xx errors or a delay of data available via the: - SparkPost App (webUI): Signals Reports - Metrics API Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU region.
  • Time: March 28, 2024, 6:43 p.m.
    Status: Investigating
    Update: Our data processing services are running behind; some customers may see a delay of data available via the: - SparkPost App (webUI): Signals Reports - Metrics API Message injection and outbound message delivery are not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU region.

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Frequently Asked Questions - SparkPost

Is there a SparkPost outage?
The current status of SparkPost is: Minor Outage
Where can I find the official status page of SparkPost?
The official status page for SparkPost is here
How can I get notified if SparkPost is down or experiencing an outage?
To get notified of any status changes to SparkPost, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SparkPost every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SparkPost do?
Efficiently send and enhance your emails with a reliable platform that delivers 40% of global commercial emails.

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