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Is there an Stitch outage?

Stitch status: Systems Active

Last checked: 8 minutes ago

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Stitch outages and incidents

Outage and incident data over the last 30 days for Stitch.

There have been 0 outages or incidents for Stitch in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Stitch

Outlogger tracks the status of these components for Xero:

api.stitchdata.com Active
app.stitchdata.com Active
Auth0 Management API Active
Auth0 User Authentication Active
AWS amplify-us-east-1 Active
AWS kms-us-east-1 Active
Zuora Production Analytics Active
Zuora Production API Active
Zuora Production Batch Operations Active
Zuora Production Integrations Active
Zuora Production UI Active
Component Status
api.stitchdata.com Active
app.stitchdata.com Active
Auth0 Management API Active
Auth0 User Authentication Active
AWS amplify-us-east-1 Active
AWS kms-us-east-1 Active
Zuora Production Analytics Active
Zuora Production API Active
Zuora Production Batch Operations Active
Zuora Production Integrations Active
Zuora Production UI Active

Latest Stitch outages and incidents.

View the latest incidents for Stitch and check for official updates:

Updates:

  • Time: Dec. 15, 2021, 4:41 p.m.
    Status: Resolved
    Update: This incident has been resolved. App loading times are back to normal and our third-party service provider has resolved the issue.
  • Time: Dec. 15, 2021, 4:10 p.m.
    Status: Monitoring
    Update: App loading times have returned to normal and we are monitoring requests sent to our third-party service provider.
  • Time: Dec. 15, 2021, 3:58 p.m.
    Status: Identified
    Update: App loading times are currently being affected by an issue impacting a third-party service provider.
  • Time: Dec. 15, 2021, 3:43 p.m.
    Status: Investigating
    Update: We are currently investigating increased latency in app loads. Extractions and load jobs are running as expected.

Updates:

  • Time: Dec. 8, 2021, 1:24 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 7, 2021, 7:59 p.m.
    Status: Monitoring
    Update: Extraction and loading systems are both exhibiting normal performance and availability. We are continuing to monitor while our cloud provider works toward full recovery.
  • Time: Dec. 7, 2021, 5:40 p.m.
    Status: Identified
    Update: We are seeing improved availability in our extraction job systems, however loading systems are still degraded. We continue to work with our cloud service provider to resolve the issue.
  • Time: Dec. 7, 2021, 4:58 p.m.
    Status: Identified
    Update: Our cloud provider has identified a root cause for this issue and is working toward resolution.
  • Time: Dec. 7, 2021, 4:10 p.m.
    Status: Identified
    Update: We have identified service outages with our cloud service provider as the root cause of our degraded availability. We are working with them to resolve the issue.
  • Time: Dec. 7, 2021, 3:46 p.m.
    Status: Investigating
    Update: We are investigating elevated error rates with our extraction and loading processes.

Updates:

  • Time: Dec. 3, 2021, 12:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 3, 2021, 3:13 a.m.
    Status: Monitoring
    Update: We have fixed the issue and are monitoring the rescheduled loads.
  • Time: Dec. 2, 2021, 11:40 p.m.
    Status: Identified
    Update: We have identified an issue affecting data loading into BigQuery destinations between 17:38:41 and 21:37:45 UTC, customers will notice missing data during that time. Our team is working to reschedule missing loads so no data is missed.

Updates:

  • Time: Nov. 12, 2021, 2:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 12, 2021, 8:55 a.m.
    Status: Identified
    Update: We are experiencing delays of up to 2 hours loading data into BigQuery destinations.

Updates:

  • Time: Nov. 10, 2021, 11:15 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 10, 2021, 3:39 a.m.
    Status: Monitoring
    Update: Load times and errors have returned to normal for most customers. AWS is reporting that S3 and Redshift error rates are improving. We are continuing to monitor.
  • Time: Nov. 10, 2021, 1:39 a.m.
    Status: Monitoring
    Update: We are monitoring the issue.
  • Time: Nov. 10, 2021, 1:38 a.m.
    Status: Identified
    Update: AWS is reporting degraded performance for AWS S3 and AWS Redshift in the us-east-1 region. We are experiencing elevated error rates while loading data into Redshift warehouses for some customers.

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Frequently Asked Questions - Stitch

Is there a Stitch outage?
The current status of Stitch is: Systems Active
Where can I find the official status page of Stitch?
The official status page for Stitch is here
How can I get notified if Stitch is down or experiencing an outage?
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