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Is there an Stitch outage?

Stitch status: Systems Active

Last checked: 6 minutes ago

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Stitch outages and incidents

Outage and incident data over the last 30 days for Stitch.

There have been 0 outages or incidents for Stitch in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Stitch

Outlogger tracks the status of these components for Xero:

api.stitchdata.com Active
app.stitchdata.com Active
Auth0 Management API Active
Auth0 User Authentication Active
AWS amplify-us-east-1 Active
AWS kms-us-east-1 Active
Zuora Production Analytics Active
Zuora Production API Active
Zuora Production Batch Operations Active
Zuora Production Integrations Active
Zuora Production UI Active
Component Status
api.stitchdata.com Active
app.stitchdata.com Active
Auth0 Management API Active
Auth0 User Authentication Active
AWS amplify-us-east-1 Active
AWS kms-us-east-1 Active
Zuora Production Analytics Active
Zuora Production API Active
Zuora Production Batch Operations Active
Zuora Production Integrations Active
Zuora Production UI Active

Latest Stitch outages and incidents.

View the latest incidents for Stitch and check for official updates:

Updates:

  • Time: Nov. 5, 2021, 2:34 p.m.
    Status: Resolved
    Update: The issue has been resolved.
  • Time: Nov. 5, 2021, 1:58 p.m.
    Status: Identified
    Update: We are experiencing elevated error rates in our webhooks receiver API. We have identified the root cause and are releasing a fix.

Updates:

  • Time: Oct. 8, 2021, 6:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 8, 2021, 5:10 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 8, 2021, 5:10 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 8, 2021, 3:21 p.m.
    Status: Identified
    Update: Our team has confirmed this issue is related to a cache repopulation process imposing heavy load on the system. We are working to implement a mitigation.
  • Time: Oct. 8, 2021, 2:09 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 8, 2021, 1:13 p.m.
    Status: Investigating
    Update: We are investigating an issue that is causing page load failures and job scheduling delays.

Updates:

  • Time: Sept. 8, 2021, 6:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 8, 2021, 6:39 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 8, 2021, 6:17 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 8, 2021, 6:11 p.m.
    Status: Investigating
    Update: Users are experiencing slow page load times due to a software release that increased the load on an internal database. Our team is working to resolve the issue.

Updates:

  • Time: Aug. 7, 2021, 5:58 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 7, 2021, 5:33 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 7, 2021, 5:09 a.m.
    Status: Investigating
    Update: We are experiencing an outage with Stitch data extraction processing due to an outage with our underlying infrastructure provider. We are working with the provider to identify and resolve the issue.

Updates:

  • Time: July 20, 2021, 5:33 p.m.
    Status: Resolved
    Update: Success rates for Google Analytics extractions and configurations have returned to normal and remained stable.
  • Time: July 20, 2021, 3:30 p.m.
    Status: Monitoring
    Update: We've released an update to our Google Analytics integration to mitigate failure scenarios when retrieving metric and dimension compatibility information from Google. Attempts to set up new Google Analytics integrations and extractions from existing Google Analytics integrations are no longer impacted by this issue, and we're continuing to monitor success rates.
  • Time: July 20, 2021, 1:32 p.m.
    Status: Identified
    Update: Our R&D team has identified that an asset retrieved from Google's API that is used for metric and dimension identification and compatibility has been resulting in a 404 response page. They're currently evaluating potential local resolutions until a time at which API calls to Google return the asset successfully. Until resolved, this error will prevent the creation of new Google Analytics integrations and extraction for existing Google Analytics integrations. Configurations and stored bookmarks for existing Google Analytics integrations are unaffected.

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Frequently Asked Questions - Stitch

Is there a Stitch outage?
The current status of Stitch is: Systems Active
Where can I find the official status page of Stitch?
The official status page for Stitch is here
How can I get notified if Stitch is down or experiencing an outage?
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