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Is there an Superhuman outage?

Superhuman status: Systems Active

Last checked: 3 minutes ago

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Superhuman outages and incidents

Outage and incident data over the last 30 days for Superhuman.

There have been 0 outages or incidents for Superhuman in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Superhuman

Outlogger tracks the status of these components for Xero:

Email sending Active
Google Apps Gmail Active
HubSpot APIs Active
Salesforce Active
Superhuman Active
Component Status
Email sending Active
Google Apps Gmail Active
HubSpot APIs Active
Salesforce Active
Superhuman Active

Latest Superhuman outages and incidents.

View the latest incidents for Superhuman and check for official updates:

Updates:

  • Time: Feb. 7, 2023, 5:10 p.m.
    Status: Resolved
    Update: Microsoft has confirmed the issue is resolved after an extended period of monitoring. All systems are back to normal.
  • Time: Feb. 7, 2023, 5:09 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Feb. 7, 2023, 3:49 p.m.
    Status: Monitoring
    Update: Microsoft is reporting the majority of impact has been repaired, with service availability at 99.9%. We'll continue to monitor until Outlook is back to 100%.
  • Time: Feb. 7, 2023, 12:43 p.m.
    Status: Monitoring
    Update: Microsoft has implemented a fix and we are starting to see a gradual recovery.
  • Time: Feb. 7, 2023, 7:12 a.m.
    Status: Identified
    Update: Microsoft has identified the problem and are working on a resolution, but have not yet provided a timeline to resolve the issue. Email sending and receiving is still degraded for some Outlook accounts.
  • Time: Feb. 7, 2023, 5:40 a.m.
    Status: Identified
    Update: Outlook is experiencing a service disruption and email sending might be delayed.

Updates:

  • Time: Nov. 16, 2021, 7:31 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 16, 2021, 6:48 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 16, 2021, 6:34 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 16, 2021, 6:25 p.m.
    Status: Investigating
    Update: Beginning at approx 9:46 am PST, an issue with one of our service providers caused an outage in multiple Superhuman features. During this outage: - some users were unable to load mail.superhuman.com. - all users were unable to send new emails. - most users were able to read and receive new emails. This issue began to clear up at 10:08 am PST. Between 10:08 am PST and ~10:22 am PST, users were able to read, send, schedule, and receive new emails, with some delays. As of ~10:22 am PST, Superhuman users are able to read, send, schedule, and receive new emails as usual. More information about the underlying outage is available here https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh. We are continuing to monitor the issue.
  • Time: Nov. 16, 2021, 6:03 p.m.
    Status: Investigating
    Update: Issues with our service provider appear to be clearing up. We are continuing to monitor the issue.
  • Time: Nov. 16, 2021, 5:58 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 16, 2021, 5:54 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Dec. 16, 2020, 12:18 a.m.
    Status: Resolved
    Update: Google has resolved the relevant incident on their side. Emails are now sending successfully to gmail users again.
  • Time: Dec. 15, 2020, 9 p.m.
    Status: Monitoring
    Update: We are at this point sure that the issue is on the Gmail receiving side, as emails sent from any email client to a gmail address are bouncing. We have raised the issue with Google, and will let you know when we know more
  • Time: Dec. 15, 2020, 8:58 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 15, 2020, 8:56 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 15, 2020, 8:53 p.m.
    Status: Investigating
    Update: A Gmail/G Suite outage is currently affecting some Superhuman customers. The outage is sending emails and emails sent to gmail accounts.

Updates:

  • Time: Dec. 14, 2020, 2:19 p.m.
    Status: Resolved
    Update: Google has resolved the relevant incident on their side, and emails are now sending successfully from Superhuman again.
  • Time: Dec. 14, 2020, 1:39 p.m.
    Status: Monitoring
    Update: We’re no longer seeing a high error rate from the Gmail API. Superhuman should be working again for everyone, and we will resolve this incident when all the emails sent during the outage have successfully retried.
  • Time: Dec. 14, 2020, 12:39 p.m.
    Status: Monitoring
    Update: We're seeing signs this is improving for everyone. In the meantime, any emails you send within Superhuman will be queued up and sent when Gmail is working again.
  • Time: Dec. 14, 2020, 12:21 p.m.
    Status: Investigating
    Update: A Gmail/G Suite outage is currently affecting some Superhuman customers. The outage is affecting logging in and sending emails

Updates:

  • Time: Sept. 25, 2020, 1:41 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 25, 2020, 1:41 a.m.
    Status: Monitoring
    Update: Everything seems back to normal. We continue to monitor the situation.
  • Time: Sept. 25, 2020, 1:31 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 25, 2020, 1:26 a.m.
    Status: Investigating
    Update: A Gmail/G Suite outage is currently affecting some Superhuman customers. The outage is affecting logging in and sending emails

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Frequently Asked Questions - Superhuman

Is there a Superhuman outage?
The current status of Superhuman is: Systems Active
Where can I find the official status page of Superhuman?
The official status page for Superhuman is here
How can I get notified if Superhuman is down or experiencing an outage?
To get notified of any status changes to Superhuman, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Superhuman every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Superhuman do?
A speedy email service that is enjoyable and hassle-free, saving you four hours of time each week.