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Is there an Tethr outage?

Tethr status: Systems Active

Last checked: 2 minutes ago

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Tethr outages and incidents

Outage and incident data over the last 30 days for Tethr.

There have been 0 outages or incidents for Tethr in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Tethr

Outlogger tracks the status of these components for Xero:

Data Processing Active
Interaction Upload APIs Active
Notification Active
Core Active
Insights and, Search & Browse Active
Component Status
Data Processing Active
Interaction Upload APIs Active
Notification Active
Active
Core Active
Insights and, Search & Browse Active

Latest Tethr outages and incidents.

View the latest incidents for Tethr and check for official updates:

Updates:

  • Time: July 17, 2020, 10:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 17, 2020, 10 p.m.
    Status: Monitoring
    Update: DNS resolution has stabilized, we are monitoring for any further issues.
  • Time: July 17, 2020, 9:45 p.m.
    Status: Identified
    Update: Our DNS provider has identified the issue, and most customers are online.
  • Time: July 17, 2020, 9:35 p.m.
    Status: Investigating
    Update: One of our DNS providers is having issues with name resolution, we will keep you updated as we get information from our vendor.

Updates:

  • Time: July 13, 2020, 8:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 13, 2020, 5:24 p.m.
    Status: Monitoring
    Update: We have taken steps to stabilize the system, and continue to monitor the situation.
  • Time: July 13, 2020, 4:23 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 13, 2020, 4:12 p.m.
    Status: Investigating
    Update: We are aware of an issue that is causing intermittent connectivity problems for some customers trying to access their instance of the Tethr web portal. We are working to identify the root cause, and taking steps to reduce the impact to customers as we work to resolve the issues.

Updates:

  • Time: July 13, 2020, 8:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 13, 2020, 5:24 p.m.
    Status: Monitoring
    Update: We have taken steps to stabilize the system, and continue to monitor the situation.
  • Time: July 13, 2020, 4:23 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 13, 2020, 4:12 p.m.
    Status: Investigating
    Update: We are aware of an issue that is causing intermittent connectivity problems for some customers trying to access their instance of the Tethr web portal. We are working to identify the root cause, and taking steps to reduce the impact to customers as we work to resolve the issues.

Updates:

  • Time: March 25, 2020, 10:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 25, 2020, 10:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 25, 2020, 9:34 p.m.
    Status: Monitoring
    Update: An issue was identified with one of our providers, the issue has been resolved. Our team continues to monitor the situation with our vendor.
  • Time: March 25, 2020, 9:34 p.m.
    Status: Monitoring
    Update: An issue was identified with one of our providers, the issue has been resolved. Our team continues to monitor the situation with our vendor.
  • Time: March 25, 2020, 8:32 p.m.
    Status: Investigating
    Update: We're experiencing issues preventing access to Tethr for some customers, we are currently looking into the issue.
  • Time: March 25, 2020, 8:32 p.m.
    Status: Investigating
    Update: We're experiencing issues preventing access to Tethr for some customers, we are currently looking into the issue.

Updates:

  • Time: Feb. 17, 2020, 7:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 17, 2020, 6:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 17, 2020, 6:04 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 17, 2020, 5:56 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 17, 2020, 4:47 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 17, 2020, 4:04 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 17, 2020, 3:34 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 17, 2020, 2:56 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 17, 2020, 2:32 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 17, 2020, 2:30 p.m.
    Status: Investigating
    Update: We are aware of an issue affecting the use of Dashboards, Reports, Search & Browse. The team is looking into the issue.

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Frequently Asked Questions - Tethr

Is there a Tethr outage?
The current status of Tethr is: Systems Active
Where can I find the official status page of Tethr?
The official status page for Tethr is here
How can I get notified if Tethr is down or experiencing an outage?
To get notified of any status changes to Tethr, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Tethr every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Tethr do?
Tethr is a platform that uses research to analyze customer conversations and provide automated insights.

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